Chapman Hyundai Phoenix

Great Service Went in today and got a 45,000 mile service done on my vehicle and the visit was smooth and easy. Maintaining my car in the best condition is my prior Went in today and got a 45,000 mile service done on my vehicle and the visit was smooth and easy. Maintaining my car in the best condition is my priority. More

Our new ride We had been researching only the pre owned market for Acura TLX, Lexus ES 350 and even Cadillac for 3 months. With the desire for front camera/360 cam We had been researching only the pre owned market for Acura TLX, Lexus ES 350 and even Cadillac for 3 months. With the desire for front camera/360 camera technology, cooling front seats and side view mirrors which tilt downward in reverse, the pre owned market was lean. Two times we tested the new Genesis G70. Amazingly, this high demand, crazy cool newer release was uncomfortable for my 5'1" wife to exit as the design of the front seats caused issues. She asked if their sister brand had an SUV and this is where we first saw the new and wildly improved Santa Fe. The improvements Hyundai has engineered both technically, safety wise and comfort like are wonder fully otherworldly. Loved the sales associate, yet the dealer did not have the ultimate package in our preferred color. Moreover, he was off the next day and did not show enough interest to keep us around. That night we discovered that Chapman in North Phx had the color we preferred in the Ultimate pkge. Headed there the following am. Walked in and a young rep named Jarrod greeted us but I wanted the sales manager as we were seeking a non smoking and very genuine rep. Kevin had to think about the non smoking request and asked Jarrod if he smoked. No he did not. We had a limited time window and Jarrod quickly sized up our inquiry and went to grab the Santa Fe. We met him outside and he had positioned it with all 5 doors opened PLUS the hood!! This was sheer genius and a very catchy way to present the Santa Fe in the bright sunshine. Actually enjoyed and appreciated him telling us the virtues of the value propositions under the hood. Novel! In my 4 decades of auto purchases, no one has EVER presented in this manner. Jarrod was 150% respective of our wishes and whims for a clean wiping down of all the surfaces as my wife is a kidney transplant recipient and venturing out in the flu season is a very sensitive and quite problematic effort for her. Jarrod went above, beyond and through to insure she had a secure comfort level. He had an amazing attitude, because he had NO attitude. For a young man in his early 20's, he displayed a skill set and emotional intelligence superior to most long time Reps in this space. No doubt here. He made sure to inform senior management that we were serious buyers and they needed to be expedient in negotiating over the next hour. Jarrod has a promising career in front of him and he could very well be wildly successful if he stays on the straight & narrow as a Rep and does not get lazy and forget the little things and tries to get too slick. Yet it was his GENUINE commitment to himself and us that earned our business. More

Tony well done Tony is a huge asset for Chapman Hyundai. Every time is polite and spot on . Have recommended Chapman because of his service. I hope Tony is appreci Tony is a huge asset for Chapman Hyundai. Every time is polite and spot on . Have recommended Chapman because of his service. I hope Tony is appreciated. As always Thank you Tony More

New car purchase I purchased a vehicle here at Chapman Hyundai for 2019 Hyundai Tucson . My Salesman was Bill Lohmeyer he was very professional and straight to the I purchased a vehicle here at Chapman Hyundai for 2019 Hyundai Tucson . My Salesman was Bill Lohmeyer he was very professional and straight to the point . I walked out a happy man with my fiancé . I would recommend anyone to buy a car from this man . If you’re a need for a vehicle this is the man To go see ... More

Friendly and helpful Jarrod was very honest and did his best to make sure I was happy with the whole buying experience. Everyone there was very nice and helpful. Jarrod was very honest and did his best to make sure I was happy with the whole buying experience. Everyone there was very nice and helpful. More

Great Experience Ceslo and Bill made my process of buying a vehicle quick and simple as possible. They were both very courteous and assisted me in every way possible t Ceslo and Bill made my process of buying a vehicle quick and simple as possible. They were both very courteous and assisted me in every way possible to ensure I was in the right vehicle and worked with me on getting financing with the down payment I can afford. I will return to this dealership and will recommend to anyone who asks me if I know of any good dealerships. More

Great service team The service manager has developed a great team spirit. When they appeared overwhelmed, Ms. Heynes jumped right in and, together, they had the situati The service manager has developed a great team spirit. When they appeared overwhelmed, Ms. Heynes jumped right in and, together, they had the situation handled efficiently. My service rep, Tony, was very courteous and professional. More

Looking for a G70 I bought my G70 to replace my BMW 428i since I had been leasing it, wanted to buy it, but dealer wanted too much more than KBB. So I began to look aro I bought my G70 to replace my BMW 428i since I had been leasing it, wanted to buy it, but dealer wanted too much more than KBB. So I began to look around. That’s when I started looking around. Found what I wanted after looking at several Genesis dealers. Chapmen Genesis off Bell Rd & 11th and my salesperson Veda was exceptional in working out a deal for us. We ordered a specific color, interior, upgrades and all. They found me the perfect car with everything i wanted. I couldn’t be more happy! A+++!! More

Very happy with the experience I worked with Jarrod Diamond this past weekend. I went in just to look at cars and get a feel for what I could have for the price I wanted to pay. Jar I worked with Jarrod Diamond this past weekend. I went in just to look at cars and get a feel for what I could have for the price I wanted to pay. Jarrod made sure to stay within my budget and only showed me cars that I wanted to see. He never pressured me into buying either, which was very much appreciated. When I decided to buy a car, he was very helpful and knowledgeable about answering all of my questions. I would absolutely work with him again in the future and recommend him to others. More

Dealership rock, service scheduler Tony does not! Dealership rocks and most people there are great. Just ran into a very rude service scheduler that likes talking over you and won't listen to concern Dealership rocks and most people there are great. Just ran into a very rude service scheduler that likes talking over you and won't listen to concerns. More