Chapman Las Vegas Dodge Chrysler Jeep Ram

My experience with Chapman from purchase to service has been great. The salespeople Nellie and Rocco and Bob, their sales manager were so helpful. You finance people were gentle and not pushy--which is a been great. The salespeople Nellie and Rocco and Bob, their sales manager were so helpful. You finance people were gentle and not pushy--which is a huge plus. When I came in, Nate gave me the information I needed and gave me some options for when I have to renew the extended warranty. I love my PT Cruiser (am disappointed Chrylser dropped the line)! I will come back when it's time to buy another car. Thank you, Chapman! More

This was the first service visit for my new Challenger R/T: Oil change, tire rotation, and a recall for a power steering hose. Nate was great and I look forward to working with him as my Service Advisor. R/T: Oil change, tire rotation, and a recall for a power steering hose. Nate was great and I look forward to working with him as my Service Advisor. Chris, the mechanic on this visit was very helpful in answering my questions regarding my new Challenger R/T. The only negative was that the service department did not have the part necessary to complete the recall repair. Now I have to come back in to take care of that once the part is ordered and delivered. The service department should have the parts necessary to complete recall repairs in stock don't you think (?) More

We were helped just as soon as we pulled up in the driveway. Anthony asked what he could do to help us. We just came in for an oil change. We always use synthetic oil so he offered us a money saving c driveway. Anthony asked what he could do to help us. We just came in for an oil change. We always use synthetic oil so he offered us a money saving contract. He couldn't have been nicer. The service was done really quick. It was really worth the drive across town! More

I have been going to Chapman since purchasing a new Dodge truck in 2006. I can't begin to tell you how much I like this dealership. They treat you like family. I had trouble with my nav/audio system and t truck in 2006. I can't begin to tell you how much I like this dealership. They treat you like family. I had trouble with my nav/audio system and they made sure that the repair was done entrirely to my satisfaction. My service advisor "Denny" (female) always provides superior customer service. I rate them 5 stars!! More

On January 17, 2011 my 2009 Dodge RAM 1500 P/U would not start. One call to Chapman's Service Center and TONY SANTOS provided all the necessary information for me to arrange a tow thru the Chrysler Road Ser start. One call to Chapman's Service Center and TONY SANTOS provided all the necessary information for me to arrange a tow thru the Chrysler Road Service Center. Within 30 minutes a tow-truck arrived to tow the vehicle to Chapmans Service Center. Considering the present work load already in process at the Service Center and the expected work required for repairs it was necessary to keep the vehicle and a Rent Car was provided by Enterprise. Again, TONY SANTOS took care of every detail and continued to maintain contact me with the following days until the necessary repairs were complete. TONY always takes the time to patiently explain the details of the repairs as well as answering any other questions to my satisfaction. This is my forth Dodge vehicle and all have been maintained exclusively by Chapman's Dodge since I returned to Las Vegas in 1985. I appreciate the consistent quality of service that was provided on each. Lew Garrett More

I originally brought my car in for a oil and lube, then Denys went over a couple of things that needed to be done. She made me an appointment and I brought it in the next day. She also had the courtesy dri Denys went over a couple of things that needed to be done. She made me an appointment and I brought it in the next day. She also had the courtesy driver take me home which was really unexpected. I think she went above and beyond and it was greatly appreciated. A big thank you to your employee's. Thanks Joanne Frostad More

we made an appointment for 8 am and the truck never went in to the shop till 10:18 and was back out by 10:55. we waited at the dealer my husband went twice to check on the status of the truck and was told b in to the shop till 10:18 and was back out by 10:55. we waited at the dealer my husband went twice to check on the status of the truck and was told both times that they knew nothing and did't even know if the truck was in yet. when the truck was finally out of the shop we were told that we could have the problem dealt with when we got home to Canada and we should be able to make it home no offer was made to fix it and we were not asked what we wan't done. I was not happy at all with the way we were treated. feel free to call Wendy Schyrbiak 403 786 0120 More

I was greeted and the paperwork was accomplished in a prompt and expeditious manner. The waiting room and amenities were greatly appreciated. The work involved on my vehicle took most of the day. I was prompt and expeditious manner. The waiting room and amenities were greatly appreciated. The work involved on my vehicle took most of the day. I was offered and accepted transportation to, and the following day, from, my residence. The delivery and pick-up by the driver was very efficient and pleasant. More

Anthony was very helpful. My Jeep was delivered to your dealership because it would not start. I was out of town at the time and had to conduct business on the phone. Anthony listened and fixed my Jeep. dealership because it would not start. I was out of town at the time and had to conduct business on the phone. Anthony listened and fixed my Jeep. I appreciate being able to get things done and not being in town. 5 stars for Anthony and your dealership. Excellent service. More

I would like to take this time to thank the staff in the auto body department. I'm from Canada and had an incident in Montana during the Chrismas holidays. On Dec. 21st. I drove in to Las Vegas Chapmans Dod auto body department. I'm from Canada and had an incident in Montana during the Chrismas holidays. On Dec. 21st. I drove in to Las Vegas Chapmans Dodge and I explaned to Sam Gordon (Collision Manager)my situation and when i would be returning to Canada (10 Days).His staff asured me that it would be ready. This was not your tipical fender bender. Within 5 days it was done and a job well done. From door to door service with rental car to working with my insurance, Chapman Dodge you should be proud to have a staff that truly cares about the customer. Tommy More