Chapman Las Vegas Dodge Chrysler Jeep Ram

Anthony makes my service experience good. Prior to Anthony taking care of my vehicle needs, my experiences were only tolerable. The experience in the service waiting area is also greatly improved Anthony taking care of my vehicle needs, my experiences were only tolerable. The experience in the service waiting area is also greatly improved from what it was a year+ agao when I first started bringing my car in. Having a clean, well organized seating area that appears deliberate vs. being an afterthought makes it a much more comfortable place to wait. One thing that also seems different is the price value. A year+ ago, my car and it's follow up sticker would be set for 5,000 miles and the price on the oil change seemed like a steal compared to the dealership I previously went to in Colorado. Now, the follow up is set for 3,000 miles and the pricing seems more similar to the dealership I visited in CO. Not necessarily a bad thing, but something that seems a little different. More

After several visits to the dealership for the same problem(brakes makeing noise after having new brakes installed) Tony and Mike finally got me the service that should have happened months ago.I can l problem(brakes makeing noise after having new brakes installed) Tony and Mike finally got me the service that should have happened months ago.I can live with the work was done on my last visit.Thank you very much Angel Cruz More

MY EXPERIENCE WAS WONDERFUL,ALL EMPLOYEES I CAME IN CONTACT WITH WERE VERY FRIENDLY AND PROFESSIONAL IN APPERANCE AND KNOWLEDGABLE AND COULDNT HAVE BEEN MORE HELPFUL.I HAVE NEVER HAD SUCH A PLEASENT EX CONTACT WITH WERE VERY FRIENDLY AND PROFESSIONAL IN APPERANCE AND KNOWLEDGABLE AND COULDNT HAVE BEEN MORE HELPFUL.I HAVE NEVER HAD SUCH A PLEASENT EXPERIENCE AT ANY CAR DEALERSHIP AND WILL CONTINUE TO BRING ALL MY CARS TO CHAPMAN DODGE IN THE FUTURE AND RECOMEND IT TO EVERYONE I KNOW WHEATHER THAY HAVE A DODGE OR A DIFFERENT MAKE OF CAR.THANK YOU AGAIN FOR TURNING A STRESSFUL EVENT[ A CAR BREAKING DOWN] INTO A POSITIVE EXPERIENCE.MIKE NICOSIA IS AN ASSET TO YOUR COMPANY. More

My experience was overall positive because Mr. Salinas was very attentive and knowledgeable. He advised me of what was happening during the process. I had to wait for two hours, but it was not an unplea was very attentive and knowledgeable. He advised me of what was happening during the process. I had to wait for two hours, but it was not an unpleasant stay. The customer waiting area is adequate to accommodate patrons. More

I was extremely satisfied with my experience at Chapman. My service advisor Adan Mendez was very friendly and professional. He was prompt at getting back to me and very available. I also appreciated the shu My service advisor Adan Mendez was very friendly and professional. He was prompt at getting back to me and very available. I also appreciated the shuttle ride which was extremely available and convenient. I would absolutely recommend this company. More

My experience with Chapman from purchase to service has been great. The salespeople Nellie and Rocco and Bob, their sales manager were so helpful. You finance people were gentle and not pushy--which is a been great. The salespeople Nellie and Rocco and Bob, their sales manager were so helpful. You finance people were gentle and not pushy--which is a huge plus. When I came in, Nate gave me the information I needed and gave me some options for when I have to renew the extended warranty. I love my PT Cruiser (am disappointed Chrylser dropped the line)! I will come back when it's time to buy another car. Thank you, Chapman! More

This was the first service visit for my new Challenger R/T: Oil change, tire rotation, and a recall for a power steering hose. Nate was great and I look forward to working with him as my Service Advisor. R/T: Oil change, tire rotation, and a recall for a power steering hose. Nate was great and I look forward to working with him as my Service Advisor. Chris, the mechanic on this visit was very helpful in answering my questions regarding my new Challenger R/T. The only negative was that the service department did not have the part necessary to complete the recall repair. Now I have to come back in to take care of that once the part is ordered and delivered. The service department should have the parts necessary to complete recall repairs in stock don't you think (?) More

We were helped just as soon as we pulled up in the driveway. Anthony asked what he could do to help us. We just came in for an oil change. We always use synthetic oil so he offered us a money saving c driveway. Anthony asked what he could do to help us. We just came in for an oil change. We always use synthetic oil so he offered us a money saving contract. He couldn't have been nicer. The service was done really quick. It was really worth the drive across town! More

I have been going to Chapman since purchasing a new Dodge truck in 2006. I can't begin to tell you how much I like this dealership. They treat you like family. I had trouble with my nav/audio system and t truck in 2006. I can't begin to tell you how much I like this dealership. They treat you like family. I had trouble with my nav/audio system and they made sure that the repair was done entrirely to my satisfaction. My service advisor "Denny" (female) always provides superior customer service. I rate them 5 stars!! More

On January 17, 2011 my 2009 Dodge RAM 1500 P/U would not start. One call to Chapman's Service Center and TONY SANTOS provided all the necessary information for me to arrange a tow thru the Chrysler Road Ser start. One call to Chapman's Service Center and TONY SANTOS provided all the necessary information for me to arrange a tow thru the Chrysler Road Service Center. Within 30 minutes a tow-truck arrived to tow the vehicle to Chapmans Service Center. Considering the present work load already in process at the Service Center and the expected work required for repairs it was necessary to keep the vehicle and a Rent Car was provided by Enterprise. Again, TONY SANTOS took care of every detail and continued to maintain contact me with the following days until the necessary repairs were complete. TONY always takes the time to patiently explain the details of the repairs as well as answering any other questions to my satisfaction. This is my forth Dodge vehicle and all have been maintained exclusively by Chapman's Dodge since I returned to Las Vegas in 1985. I appreciate the consistent quality of service that was provided on each. Lew Garrett More