Chapman Las Vegas Dodge Chrysler Jeep Ram

Incompetent and/or unethical $150 to flash computer so trailer lights will work, while willing to pay this they then said they couldn't do it they said they needed a code that com $150 to flash computer so trailer lights will work, while willing to pay this they then said they couldn't do it they said they needed a code that comes with the factory kit. Standard pig tail standardized thru out the industry, vehicle factory wired for it but somehow I must buy their kit. Told them at the time it's BS. Love the car, won't ever do business with this dealership. 2015 Jeep Grand Cherokee Limited bought from this dealership summer of 2015. More

Outstanding Service This was my first time buying a new car, so it was very overwhelming. Joy & Mr. O'shea made me feel very comfortable and treated me like family. Other This was my first time buying a new car, so it was very overwhelming. Joy & Mr. O'shea made me feel very comfortable and treated me like family. Other employees were very friendly whether they were assisting me or not. Joy was able to find me everything I wanted in a car in my price range without feeling pressured to pay more than I originally wanted. I would definitely refer my friends and family. It was such a great experience for a first-time car buyer. More

First New Car Joy and Rojas were WONDERFUL!! I was very nervous buying a new car for the first time. But everyone made it super easy and Joy and Rojas walked me th Joy and Rojas were WONDERFUL!! I was very nervous buying a new car for the first time. But everyone made it super easy and Joy and Rojas walked me through the process step by step. They didn't rush us or push us to make a decision. Thank You guys, it was a pleasure working with all of you. More

Awesomeness This was the best car buying experience I have ever had. Completely smooth transaction and Trevon Barnes was exceptionally professional, no haggle, n This was the best car buying experience I have ever had. Completely smooth transaction and Trevon Barnes was exceptionally professional, no haggle, no endless talking most sales guys give you. Great personality and I would definitely recommend him for any car transaction. Chapman Las Vegas has been the best to me! More

Terrible service department Second time picking up my vehicle from this service dept without anything being done to it after it arrived on a tow truck both times, apparently thei Second time picking up my vehicle from this service dept without anything being done to it after it arrived on a tow truck both times, apparently their mechanics can't work on or detect a problem if a check engine light tells them what the problem is More

Totally disappointed I hate to do this but this is concerning certain individuals at Chatman not all of the dealership is like this my daughter I took her down there to p I hate to do this but this is concerning certain individuals at Chatman not all of the dealership is like this my daughter I took her down there to purchase a vehicle they knew the credit was poor they knew her husband didnt have a license they knew she had another vehicle in her name already on a report we was told It was fine ...A few days later and we were told the husband needs to get his license he tried cannot do it then she was told that the car had to be taken out of her name but the time all this was sitting down it was too late we have to return the car which if we was told is the beginning when I proceed with making the deal... so Monday were told to bring the car back on Tuesday she brings the car back on Tuesday the person there said he's off that day she waited for an hour and couldn't find the paperwork so they're told to come back today here is Wednesday she's on her way down he told me over text that he was going to be there I told him she's on her way he says I'm already off have a come back tomorrow.. totally unprofessional.. never seen a dealership that took so long to take a car back I wont deal with this individual again it's not worth it the hasell...I will have to say David I believe is his name took over and resolved the situation quickly so to him I say thank you His help was reaaly appreciated More

Service Manager forgets about Customers I brought my vehicle in for service, standard oil change and brakes. While in their care, my wheel got damaged along with my locking lug and wheel lo I brought my vehicle in for service, standard oil change and brakes. While in their care, my wheel got damaged along with my locking lug and wheel lock key. Although they did replace the wheel lock and key - (after 10 days because god forbid they overnight something for a customer after they were at fault). They made what they considered "repairs" to my wheel. Well, I didn't bring my car in with a damaged wheel, and I shouldn't have to tolerate picking up my car with a damaged wheel. The Service Manager stated that "they we have gone as far as we are going to go with the repairs to the wheel". What? Really? So you are telling me, you take my car, you damage my car, I pay for the services you provided, and I'M THE ONE WHOSE WRONG? Unbelievable. More

SUPER SERVICE TEAM Have been associated with Chapman Chrysler since moving here from east coast. Service Manager Michael Nicosia has treated me so well and made me very Have been associated with Chapman Chrysler since moving here from east coast. Service Manager Michael Nicosia has treated me so well and made me very comfortable since day 1. Service Advisor Dominique Morrison always communicates exactly what my vehicle needs and keeps excellent records of estimates and cost. The service transportation ,while vehicle is being repaired, is a great bonus. Driver Lisa Timmons was on time and drove safe getting me to and from dealership. Chapmans has a Complete TEAM. I will continue to patronize this Dealership for Quality work and reasonable prices. More

The best place in vegas The best place to go if you have horrible credit score. Best customer service and awesome people and staff. And they actually want to help you. The best place to go if you have horrible credit score. Best customer service and awesome people and staff. And they actually want to help you. More