
Chapman Las Vegas Dodge Chrysler Jeep Ram
Las Vegas, NV
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1,188 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram
First New Car Joy and Rojas were WONDERFUL!! I was very nervous buying a new car for the first time. But everyone made it super easy and Joy and Rojas walked me th Joy and Rojas were WONDERFUL!! I was very nervous buying a new car for the first time. But everyone made it super easy and Joy and Rojas walked me through the process step by step. They didn't rush us or push us to make a decision. Thank You guys, it was a pleasure working with all of you. More
Awesomeness This was the best car buying experience I have ever had. Completely smooth transaction and Trevon Barnes was exceptionally professional, no haggle, n This was the best car buying experience I have ever had. Completely smooth transaction and Trevon Barnes was exceptionally professional, no haggle, no endless talking most sales guys give you. Great personality and I would definitely recommend him for any car transaction. Chapman Las Vegas has been the best to me! More
"Out of State and Out of this World Service" I purchased a Jeep Wrangler over the phone (for the most part) and the sales rep Joy Jackson came thru with every promise when I arrived from out of s I purchased a Jeep Wrangler over the phone (for the most part) and the sales rep Joy Jackson came thru with every promise when I arrived from out of state. The long drive did not disappoint. All of the staff were friendly and professional. Good Job Chapman Dodge Chrysler Jeep! More
Terrible service department Second time picking up my vehicle from this service dept without anything being done to it after it arrived on a tow truck both times, apparently thei Second time picking up my vehicle from this service dept without anything being done to it after it arrived on a tow truck both times, apparently their mechanics can't work on or detect a problem if a check engine light tells them what the problem is More
Totally disappointed I hate to do this but this is concerning certain individuals at Chatman not all of the dealership is like this my daughter I took her down there to p I hate to do this but this is concerning certain individuals at Chatman not all of the dealership is like this my daughter I took her down there to purchase a vehicle they knew the credit was poor they knew her husband didnt have a license they knew she had another vehicle in her name already on a report we was told It was fine ...A few days later and we were told the husband needs to get his license he tried cannot do it then she was told that the car had to be taken out of her name but the time all this was sitting down it was too late we have to return the car which if we was told is the beginning when I proceed with making the deal... so Monday were told to bring the car back on Tuesday she brings the car back on Tuesday the person there said he's off that day she waited for an hour and couldn't find the paperwork so they're told to come back today here is Wednesday she's on her way down he told me over text that he was going to be there I told him she's on her way he says I'm already off have a come back tomorrow.. totally unprofessional.. never seen a dealership that took so long to take a car back I wont deal with this individual again it's not worth it the hasell...I will have to say David I believe is his name took over and resolved the situation quickly so to him I say thank you His help was reaaly appreciated More
Service Manager forgets about Customers I brought my vehicle in for service, standard oil change and brakes. While in their care, my wheel got damaged along with my locking lug and wheel lo I brought my vehicle in for service, standard oil change and brakes. While in their care, my wheel got damaged along with my locking lug and wheel lock key. Although they did replace the wheel lock and key - (after 10 days because god forbid they overnight something for a customer after they were at fault). They made what they considered "repairs" to my wheel. Well, I didn't bring my car in with a damaged wheel, and I shouldn't have to tolerate picking up my car with a damaged wheel. The Service Manager stated that "they we have gone as far as we are going to go with the repairs to the wheel". What? Really? So you are telling me, you take my car, you damage my car, I pay for the services you provided, and I'M THE ONE WHOSE WRONG? Unbelievable. More
SUPER SERVICE TEAM Have been associated with Chapman Chrysler since moving here from east coast. Service Manager Michael Nicosia has treated me so well and made me very Have been associated with Chapman Chrysler since moving here from east coast. Service Manager Michael Nicosia has treated me so well and made me very comfortable since day 1. Service Advisor Dominique Morrison always communicates exactly what my vehicle needs and keeps excellent records of estimates and cost. The service transportation ,while vehicle is being repaired, is a great bonus. Driver Lisa Timmons was on time and drove safe getting me to and from dealership. Chapmans has a Complete TEAM. I will continue to patronize this Dealership for Quality work and reasonable prices. More
The best place in vegas The best place to go if you have horrible credit score. Best customer service and awesome people and staff. And they actually want to help you. The best place to go if you have horrible credit score. Best customer service and awesome people and staff. And they actually want to help you. More
5-STAR Dealer and Service Chapman always makes me feel like a VIP. They have maintained all of my Dodge Ram trucks. Really good service and workmanship. Recently Dominique M Chapman always makes me feel like a VIP. They have maintained all of my Dodge Ram trucks. Really good service and workmanship. Recently Dominique Morrison (Service Adviser) and Holly (oil gal) have seen to my needs. Dom and Holly are Excellent employees and make you feel like a King. I have stayed with Chapman over the years because they treat me right. 5-STAR SERVICE, HOSPITALITY and WORKMANSHIP. Those qualities make a business successful and embrace customer loyalty. These fine qualities are hard to find elsewhere in Las Vegas. More
My Best Car Buying Experience! I was impressed with the service and timely attention provided by the Chapman Team. From the minute I walked in (even early with appointment) I was t I was impressed with the service and timely attention provided by the Chapman Team. From the minute I walked in (even early with appointment) I was treated with respect and provided with great service. I was greeted by Sanchez Dade and passed off to sales, Joy Jackson. I explained what I wanted and they made it happen. They both listened and ultimately I was very satisfied with their performance. Despite the "dealer dance" one must go through, I had a fantastic experience. Even the finance portion was enjoyable with Rocco Acri at the computer. He was pleasant and got me out with relative ease. By far my best car buying experience. More