Chapman Las Vegas Dodge Chrysler Jeep Ram

My Best Car Buying Experience! I was impressed with the service and timely attention provided by the Chapman Team. From the minute I walked in (even early with appointment) I was t I was impressed with the service and timely attention provided by the Chapman Team. From the minute I walked in (even early with appointment) I was treated with respect and provided with great service. I was greeted by Sanchez Dade and passed off to sales, Joy Jackson. I explained what I wanted and they made it happen. They both listened and ultimately I was very satisfied with their performance. Despite the "dealer dance" one must go through, I had a fantastic experience. Even the finance portion was enjoyable with Rocco Acri at the computer. He was pleasant and got me out with relative ease. By far my best car buying experience. More

We got Cheated On Sat 10/1/2016 my wife and I drove in unprepared, to look for a smaller certified used late model Jeep to add to my family of 3 existing Jeeps. Havi On Sat 10/1/2016 my wife and I drove in unprepared, to look for a smaller certified used late model Jeep to add to my family of 3 existing Jeeps. Having nothing good to show us, they quickly cleaned up a blue 2014 Patriot which had been sitting there for nearly 2 months. After settling on $15,000.00 I was made to sign a whole bunch of papers without explaining to me what each one was for, Most of them were just check boxes with a signature on the page bottom. Then I pointed out to them that Certified Used Vehicles come with warranties but this one specifically did NOT. The only warranty was the left-over factory warranty which was expiring soon. The dealer had absolutely no obligation in maintaining the vehicle. Any repair that I need will have to be paid for. The shifter quadrant Park light lens had been pried out, you could see electric wires through the black hole. They charged me $100 to repair by upping the selling price to $15,100.00. They then tried to make me drive the car home right there and then. And then....would you believe the battery went dead. I asked the salesman to put down in writing that the missing park indicator light and the dead battery will be replaced. He did, but that piece of paper was removed from the bunch that was given me. They also promised the car would be ready by Wednesday( today), 4 days after we signed all the papers. When they failed to deliver, my wife(the Patriot was going to be hers) wanted to cancel the deal for we were very unhappy with the high pressure way we experienced. She was bombarded with threats after threats. They were ready to re-possess the vehicle and ruin my credit etc. etc. How can there be a repossession when they even haven't registered the Jeep which was and still is sitting in the dealer's back lot, un-repaired with a dead battery? Besides, re-possession is carried by the bank, NOT the dealer. I had had enough of this dishonest dealer who cheats then threatens customers that I wanted out. Any suggestions to this couple of 70+ senior citizens? Please email me hakka8888@msn.com More

First time car buyer=satisfied Trevon Barnes worked with me extremely well. He was very attentive and definitely helpful in my first car buying experience. The patience is great, tr Trevon Barnes worked with me extremely well. He was very attentive and definitely helpful in my first car buying experience. The patience is great, trevon as well as the whole team worked with me 100% so that I walked out a happy buyer, & that i definitely was. Thanks so much to the entire team for creating a great buyers experience for myself. & very huge thank you to Trevon especially !! More

Amazing I had the best experience at Chapman with Frank Rodriguez. I wasn't sure on what specific kind of car I wanted and Frank was really patient with me. H I had the best experience at Chapman with Frank Rodriguez. I wasn't sure on what specific kind of car I wanted and Frank was really patient with me. He showed me a lot of cars until I finally got something my husband and I agreed on. This took about two weeks and he never stopped being really nice and keeping in contact with me. Next car I will be going back to them and going through Frank. Thank you for taking so good care of me. More

Awesome!!!! I found a great price on a 2016 Ram 2500 BigHorn through Chapman Dodge on the internet! Meet with Michael Simpson yesterday for a test drive. The truc I found a great price on a 2016 Ram 2500 BigHorn through Chapman Dodge on the internet! Meet with Michael Simpson yesterday for a test drive. The truck had exactly everything I had been shopping for!!! Michael was very informative with regards the truck features, and I very impressed with straight forward sales approach. They gave a me a great price right up front and fair price for my trade.. I am very happy with my purchase. Thanks again to all the staff at Chapman Dodge. I am enjoying my new Ram 2500 truck! More