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Chapman Nissan
Philadelphia, PA
359 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 359 reviews
April 15, 2026
Thank you for your top notch and speedy service. You are trained professionals. I will be back. You are trained professionals. I will be back. More
by AGIBBS
Verified Customer
April 14, 2026
Daniel was very helpful & explained all things done to my car. i would definitely recommend Chapman & Daniel’s service car. i would definitely recommend Chapman & Daniel’s service More
by Lt
April 13, 2026
Great good service fast service professional staff knowledgeable staff comfortable waiting area quiet environment clean environment new cars are beautiful in the show case knowledgeable staff comfortable waiting area quiet environment clean environment new cars are beautiful in the show case More
by sebrown59
April 09, 2026
Charges extremely high. Quoted for everything on the car to be repaired/replaced totaling over $3600.00. 3 different mechanics disagreed with Nissan diagnostic. Which I knew Quoted for everything on the car to be repaired/replaced totaling over $3600.00. 3 different mechanics disagreed with Nissan diagnostic. Which I knew what the intial problem was beforehand. Almost $1500 for an alternator, ridiculous. More
by HoneyCoated
April 09, 2026
My experience was very pleasant , and staff are very helpful and at a professional level. helpful and at a professional level. More
by Peaches
Employees Worked With
April 09, 2026
Service was very professional quick surprisingly fast reasonly priced. Comfortable refreshments. I was pleasantly suprised! reasonly priced. Comfortable refreshments. I was pleasantly suprised! More
by thm7196
Employees Worked With
April 09, 2026
This was a great dealership. All the staff that we met including the owner was professional and polite. All the staff that we met including the owner was professional and polite. More
by daniel.v.zhao
April 08, 2026
Danny was very helpful with explaining the issues with my car. I was able to leave the service center feeling much better about the conditions of my car. car. I was able to leave the service center feeling much better about the conditions of my car. More
by bharvey95
April 06, 2026
I had an excellent experience at Chapman, and I want to specifically recognize Dwayne for his outstanding service. From start to finish, he was respectful, professional, and genuinely helpful. Dwayne to specifically recognize Dwayne for his outstanding service. From start to finish, he was respectful, professional, and genuinely helpful. Dwayne took the time to clearly explain everything, making sure I understood the entire process without feeling rushed or pressured. His honesty and transparency really stood out, which made me feel comfortable and confident in my decisions. It’s not often you come across someone who combines professionalism with such a personable approach. Dwayne truly went above and beyond to provide great customer service, and it did not go unnoticed. I highly recommend Chapman, and I especially recommend working with Dwayne if you have the opportunity! More
by twms68
Employees Worked With
