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Chapman Nissan

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.7
457 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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6723 Essington Avenue

Philadelphia, PA

19153

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Showing 457 reviews

July 22, 2026

Great service and timely wouid highly recommend them to friends and family keep up the good work More

by jcincc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're delighted to hear you received great, timely service during your visit. Marc Bear and the entire Chapman Nissan team truly appreciate your kind words and your recommendation to friends and family. Thank you for your support, and we look forward to providing you with another exceptional experience the next time you visit!

July 22, 2026

From start to finish everyone was very helpful ! I would recommend to everyone to use this dealership! More

by imangelb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Chapman Nissan responded

Thank you for your fantastic 5-star review! We're delighted to hear that your experience was helpful from start to finish. Marc Bear, Dwayne Thompson, and the entire Chapman Nissan team are committed to providing exceptional customer service, and we're glad they made your visit a great one. We truly appreciate your recommendation and your business, and we look forward to serving you again in the future!

July 21, 2026

The worst cost and mechanics. $310 later after a supposed coolant replacement was completed, my air is still not cold like before. Hence the reason I took it in for service. More

by nafissayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

Chapman Nissan responded

Nafissa, we’re sorry to hear that your air-conditioning concern was not resolved after your recent service visit. We understand how frustrating it is to pay for a repair and still experience the original problem. We would appreciate the opportunity to review the work performed, recheck your vehicle, and discuss the next steps with you. Please contact our service management team at Chapman Nissan so we can look into this matter promptly.

July 21, 2026

My experience was awesome. The folks at Chapman made my wife and I feel welcome and handled everything from financing to the vehicle demonstration wonderfully. I’ll be sure to More

by bz2338
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Overholtzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Chapman Nissan responded

hank you for your outstanding 5-star review! We're thrilled to hear that you and your wife had such an awesome experience with us. Providing a welcoming atmosphere and making the entire process—from financing to your vehicle demonstration—as smooth and enjoyable as possible is exactly what we strive for. Kevin Lambert, Lincoln Overholtzer, and the entire Chapman Nissan team truly appreciate your kind words. Your recommendation to your friends and family is the highest compliment we could receive. Congratulations on your new vehicle, and we look forward to serving you again in the future!

July 21, 2026

As this being my 6th Nissan - I am a return satisfied customer. Although I experienced some last minute surprises; I did drive away in a new car More

by bkesslerro15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Chapman Nissan responded

Thank you for your continued loyalty and for choosing Nissan for your 6th vehicle! We truly appreciate your trust in us over the years. While we're sorry there were a few last-minute surprises during your purchase, we're delighted to hear you drove away in your new vehicle. We'll be sure to share your kind words with Tony Woods. Congratulations on your new Nissan, and we look forward to serving you for many miles to come!

July 20, 2026

People that work there are very Nice and friendly very Helpful with all of my Questions about my vehicle More

by todd4025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2026 -

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're so glad to hear our team was friendly, helpful, and took the time to answer all of your questions about your vehicle. Daniel, Dwayne, and the entire team appreciate your kind words. Thank you for choosing Chapman Nissan—we look forward to providing you with the same excellent service at your next visit!

July 19, 2026

The dealership was clean and the employees were very friendly and professional. I would recommend the dealership to any one who drives a Nissan More

by 0424jayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ricciardi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2026 -

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're delighted to hear you found our dealership clean and our team friendly and professional. Your recommendation means a great deal to us, and we truly appreciate your trust in Chapman Nissan. We look forward to serving you again and continuing to provide the exceptional experience you deserve!

July 17, 2026

Love the customer service. Takes the time to explain what is needed. Get things done in a timely manner. More

by PHIXD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2026 -

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're so glad to hear you love our customer service. Taking the time to explain your vehicle's needs and completing your service in a timely manner are priorities for our team. We truly appreciate your kind words and your business, and we look forward to providing you with another outstanding experience at your next visit!

July 15, 2026

Service was great! Quick and easy check in process and a really short wait time. Mr. Ricciardi was really helpful, he answered all questions I had and provided me with More

by maromero1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2026 -

Chapman Nissan responded

Thank you for your fantastic 5-star review! We're delighted to hear your service visit was quick, easy, and efficient. Daniel Ricciardi will be pleased to know that his helpfulness and clear communication made such a positive impression. We truly appreciate your business and look forward to providing you with the same outstanding experience at your next visit. Thank you for choosing Chapman Nissan!

July 14, 2026

The Chapman Service Department is absolutely awesome! !! The staff is very efficient and friendly. Dwayne has always been very attentive and professional. More

by lisa.devine-darney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2026 -

Chapman Nissan responded

Thank you, Lisa, for your wonderful 5-star review! We're thrilled to hear that you had another great experience with our Service Department. Dwayne and the entire team take great pride in providing efficient, friendly, and professional service, and we're delighted that his attentiveness continues to earn your trust. We truly appreciate your loyalty and look forward to serving you again at your next visit!

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