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Chapman Nissan
Philadelphia, PA
407 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 407 reviews
May 29, 2026
I went in for State Inspection and they got to me right away ran the inspection and let me know what needed to be handled to pass. Customer service was great. away ran the inspection and let me know what needed to be handled to pass. Customer service was great. More
by adallday1479
Verified CustomerEmployees Worked With
May 28, 2026
Very patient and helpful…. . miss gates helped made sure I got something nice and affordable . miss gates helped made sure I got something nice and affordable More
by zabriahw
May 27, 2026
Paid to get ipdm which they said needed replacing left my deposit got a call about an hour later saying that the ipdm was not the problem so they charged 228$ for a diagnostics to tell me a problem that was deposit got a call about an hour later saying that the ipdm was not the problem so they charged 228$ for a diagnostics to tell me a problem that was known and refunded the rest the ipdm fixed itself I guess or just another misdiagnosis from Chapman Nissan And lied saying that they resolved the issue when I haven’t heard from them since More
by jameeljones1229
May 26, 2026
Extremely professional. there are no surprises as everything is explained to ensure a positive experience. there are no surprises as everything is explained to ensure a positive experience. More
by janet.holloway9
Employees Worked With
May 26, 2026
Great customer service and supportive of the issue . Reassuring of service and accommodating in transportation , very efficient and friendly . Reassuring of service and accommodating in transportation , very efficient and friendly . More
by bmbonanno
Employees Worked With
May 26, 2026
Chapman Nissan services always awesome and every crew knowledgeable and friendly with cozy waiting room. I love it. knowledgeable and friendly with cozy waiting room. I love it. More
by diah_mccoy
May 23, 2026
Communication was my issue. When Dwayne left for vacation and AJ left the dealership I had no one to contact who could help me find out about my Kicks repair. The positive was When Dwayne left for vacation and AJ left the dealership I had no one to contact who could help me find out about my Kicks repair. The positive was that whoever worked on the car with the sublet body shop actually knew what they were doing and fixed the issue. However, I had no feedback or explanation for a repair that cost $500. on my recent purchase. I would have liked a photo of repair. I would like to thank the tech also. More
by bjosejoy
Employees Worked With
May 22, 2026
Warren was patient and very nice help me with my questions top stars for him. Tony was also very knowledgeable and answer questions about the finances for me. Those were very professional and made m questions top stars for him. Tony was also very knowledgeable and answer questions about the finances for me. Those were very professional and made me feel comfortable. More
by MARYRYAN1
May 22, 2026
The staff in both the dealership and the service department were very professional and courteous, answered all of my questions and concerns. department were very professional and courteous, answered all of my questions and concerns. More
by nicholasaricci
Employees Worked With
May 22, 2026
Professional service, knowledgeable and good communication.. Friendly, concerned and patient too. No other description needed. communication.. Friendly, concerned and patient too. No other description needed. More
by jgreen41
