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Chapman Nissan
Philadelphia, PA
359 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 359 reviews
April 06, 2026
Very friendly, answered all my questions and they were not push like most car dealers! not push like most car dealers! More
by sebrown11458
Verified Customer
April 03, 2026
Dealership on Essington Ave is great I highly recommend the service and the service agent Dwayne the service and the service agent Dwayne More
by Nakia
Employees Worked With
April 03, 2026
I am very pleased with every aspect of Chapman Nissan Business especially the Chapman employees Business especially the Chapman employees More
by Sylvesterellis69
Employees Worked With
Other Employees :
Mr. T. Woods and Ms. T. Gates
April 02, 2026
Great service from the staff everyone treated me very well. Will be taking all my repairs to Chapman well. Will be taking all my repairs to Chapman More
by resyop2002
Employees Worked With
April 01, 2026
Danny always ensures successful service. Keeps me informed, available for questions. Im extremely happy & very satisfied knowing he has my vehicle & is committed to getting the work done i Keeps me informed, available for questions. Im extremely happy & very satisfied knowing he has my vehicle & is committed to getting the work done in a timely manner. More
by stefencavage.j
Employees Worked With
March 31, 2026
Cannot beat this dealership. They are upfront when speaking to you. There are no tricks and no games. I have purchased 5 cars from them and would recommend them to Anyone. It They are upfront when speaking to you. There are no tricks and no games. I have purchased 5 cars from them and would recommend them to Anyone. It is good to have a dealership you can trust. More
by bentb149
March 30, 2026
They examined my car and found some really important things which needed to be addressed. I didn’t know. I’m grateful. Customer service was very good: personal, professional, knowledgeable. Thank you Jo things which needed to be addressed. I didn’t know. I’m grateful. Customer service was very good: personal, professional, knowledgeable. Thank you Johnny and Dan. Though I only worked with these 2, the whole team, in observation was excellent….. More
by pesach0577
Employees Worked With
March 26, 2026
This was my first time using this dealer. Dwayne Thompson was SO nice and supportive in making the visit easy and uncomplicated. He went so far as to make tea for me when I couldn't figure Dwayne Thompson was SO nice and supportive in making the visit easy and uncomplicated. He went so far as to make tea for me when I couldn't figure out the machine. He made me feel like a valued customer. And kudos to the dealership in providing complimentary coffee/tea/hot chocolate, as well as a very comfortable waiting area. There were 2 issues on my recall, and both were mitigated in this visit, although I would not have complained if I had to come back and work with Dwayne again! I don't see Marie's name in the list. She answered the phone and helped me to set up my appointment. She also was a pleasure to work with. More
by MARIANNEMOLINARO
Employees Worked With
March 26, 2026
First time visiting the service center, came in for three recalls. Great service, fast and staff were very helpful. Will be back again. recalls. Great service, fast and staff were very helpful. Will be back again. More
by marnise8
