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Chapman Nissan
Philadelphia, PA
474 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 474 reviews
July 28, 2026
Great customer service. This is the 5th Nissan that I have purchased from this dealership. This is the 5th Nissan that I have purchased from this dealership. More
by yking27
Verified Customer
July 26, 2026
Service customer for 8 years, good service, fair (not cheap) prices, good staff and capable mechanics. I also got a good deal on my new car. cheap) prices, good staff and capable mechanics. I also got a good deal on my new car. More
by johnoh1
July 26, 2026
I've been a lifelong Nissan owner, and I have to admit that visiting a dealership was never something I looked forward to and avoided. But Chapman Nissan has completely changed that for me. I've been co that visiting a dealership was never something I looked forward to and avoided. But Chapman Nissan has completely changed that for me. I've been coming here consistently for well over six years, and every visit has been a great experience. The team(s) is always professional, knowledgeable, and informative, and they have a wonderful sense of humor that makes the experience enjoyable. It's refreshing to work with people who genuinely care about their customers and their team members. I highly recommend Chapman Nissan, Essington location! More
by TinsleyTM
July 25, 2026
Mr Crooks listened carefully to what I needed and showed me the right car. He's an excellent salesman. me the right car. He's an excellent salesman. More
by johnoh1
Employees Worked With
Other Employees :
Penny was very helpful on the phone and directed me to Mr Crooks.
July 25, 2026
This was a very pleasant experience. I was able to get all of my needs met and the staff was very helpful, they answered all of my questions and gave me the guidance I needed. They were I was able to get all of my needs met and the staff was very helpful, they answered all of my questions and gave me the guidance I needed. They were also super professional and I look forward to working with this team in the future. . More
by shekeidahall
Employees Worked With
July 23, 2026
Excellent customer service. , Dwayne Thomson was great! Service time was excellent. Chapman Nissan is the best! , Dwayne Thomson was great! Service time was excellent. Chapman Nissan is the best! More
by jam1245
Employees Worked With
July 23, 2026
Very trustworthy, reliable, excellent work. Easy location, very helpful and friendly. Took the time to explain everything. Easy location, very helpful and friendly. Took the time to explain everything. More
by Cheryl.providence
July 22, 2026
Great service and timely wouid highly recommend them to friends and family keep up the good work friends and family keep up the good work More
by jcincc7
July 22, 2026
From start to finish everyone was very helpful ! I would recommend to everyone to use this dealership! I would recommend to everyone to use this dealership! More
by imangelb
July 21, 2026
The worst cost and mechanics. $310 later after a supposed coolant replacement was completed, my air is still not cold like before. Hence the reason I took it in for service. $310 later after a supposed coolant replacement was completed, my air is still not cold like before. Hence the reason I took it in for service. More
by nafissayoung
