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Chapman Nissan - Service Center

Philadelphia, PA

4.8
84 Reviews
Call Service Center (888) 708-6410

85 Reviews of Chapman Nissan - Service Center

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June 25, 2025

Friendly professional. Didn't have to wait to long. Answer my question . Nice area to wait More

by Tnicodemo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony not sure of last name.
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Jun 26, 2025 -

Chapman Nissan responded

Thank you so much! We're happy to hear you had a great experience with friendly and professional service. It’s great to know your questions were answered and that you felt comfortable while you waited. We appreciate your visit and look forward to seeing you again!

June 24, 2025

Dan and the staff were very helpful. I enjoyed my first trip there .dealer ship ery ean More

by johnscarduzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Chapman Nissan responded

Thank you, John! We're so glad to hear that Dan and the team made your first visit a great one. We appreciate your kind words and are happy you enjoyed the experience. We’ll make sure the dealership stays just as clean and welcoming for your next trip!

June 24, 2025

Great customer service, clean and fast work, very well informative I would recommend this place to my friend More

by Nell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Chapman Nissan responded

Thank you, Nell! We truly appreciate your kind words. It’s great to hear that you found our service clean, fast, and informative. Your recommendation means the world to us—we’re always here whenever you or your friends need us!

June 22, 2025

Always great service. Quick and efficient. Technician always send informative videos to help show the health of my vehicle. More

by dtricciardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Chapman Nissan responded

"Thank you for the great feedback! We’re glad you appreciate the quick, efficient service and the informative videos from our technicians. Keeping you updated on your vehicle’s health is always our priority!"

June 21, 2025

Clean establishment. The staff were very courteous. Explained the process clearly and kept me informed throughout. More

by Kellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ
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Jun 23, 2025 -

Chapman Nissan responded

"Thank you for the kind words, Kellie! We’re glad you had a positive experience. Clear communication and a courteous environment are always our goal — we appreciate you noticing!"

Jun 23, 2025 -

Chapman Nissan responded

"Thank you, Kellie! We appreciate your kind words. Our team works hard to keep the facility clean and ensure every step of the process is clearly explained. We’re glad you felt well-informed and taken care of!"

June 20, 2025

Excellent work great nissan Dwayne Thompson manager guide through the whole process. I will go back every time More

by evienay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Thompson
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Jun 23, 2025 -

Chapman Nissan responded

"Thank you so much for the wonderful feedback! We’re thrilled to hear Dwayne Thompson and our team provided excellent service and guided you through the entire process. We look forward to seeing you again!"

June 20, 2025

I want to thanks to Jahaira Roman to having a courtesy and respectful conversation with my son and always do her best to make us happy we glad to have her in site to deal with us Always we got out satisfi More

by Jeannette Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahaira Roman ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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Jun 23, 2025 -

Chapman Nissan responded

"Thank you so much for your kind words, Jeannette! We’re thrilled to hear about your positive experience with Jahaira Roman. Her courtesy, respect, and dedication to keeping customers happy truly make her a valued part of our team. We’ll be sure to share your 10+ rating with her — she’ll appreciate it! We look forward to serving you and your family again."

June 05, 2025

Greeted immediately by service professional. Maintenance and state inspection performed . Car was ready on time. More

by mtaytelbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall her name at the service desk
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Jun 23, 2025 -

Chapman Nissan responded

"Thank you for your feedback! We’re glad to hear you were greeted promptly and that your maintenance and state inspection were completed on time. We appreciate your trust in us and look forward to seeing you again!"

June 04, 2025

Satisfied with this service and everything,especially the associate who care me was very nice person . Thank you . More

by mitu1827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Chapman Nissan responded

Thank you so much for your kind words! We're glad to hear you were satisfied with the service and had a positive experience with our associate. We'll be sure to pass along your appreciation. We look forward to serving you again!

June 02, 2025

I've never had any problems with my appointments service dept very professional and pleasant More

by logos.0317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Chapman Nissan responded

Thank you, logos.0317! We truly appreciate your kind words. We're glad to hear that scheduling has been smooth and that our service department continues to meet your expectations. We look forward to serving you again soon!

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