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Chapman Nissan - Service Center

Philadelphia, PA

4.6
59 Reviews
Call Service Center (888) 708-6410

59 Reviews of Chapman Nissan - Service Center

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May 19, 2025

I really appreciate the way that that Campan Nissan takes care of my car I like the way that call let me know what my car needs in the future More

by Kevin.Swinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Chapman Nissan responded

Thanks so much, Kevin! We’re really happy to hear that you appreciate the care we give your car and the updates on what it might need down the road. Keeping you informed and your car in great shape is what we’re all about. We truly appreciate your trust in Chapman Nissan!

May 19, 2025

I have always used Chapman Nissan for servicing my 11-year-old cube. They offer the best service. They are honest and reasonable. More

by markfnolte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Chapman Nissan responded

Thank you, Mark! We’re honored to be your trusted service provider for your Cube over the years. Honesty and reasonable service are values we take great pride in, and it’s wonderful to hear they’ve made a difference for you. We look forward to continuing to care for your vehicle!

May 18, 2025

I was greeted by a service person who explained to me what was going to happen. The service was prompt and I waited for the work to be done. It was done within the time promised. Thank you Nissan. More

by femebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Chapman Nissan responded

Thank you so much for your kind feedback! We're glad to hear you had a positive experience and that everything was completed promptly and as promised. We appreciate your trust in Nissan and look forward to serving you again in the future! 🚗💙

May 18, 2025

They did all they could do for me. But I will be back some day. Thank you for all you did for me. More

by williemcgheejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keane Storey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Overholtzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Chapman Nissan responded

Thank you, Willie! We truly appreciate your kind words. We're glad we could assist you, and we’ll be here whenever you're ready to come back. Wishing you all the best until then!

May 22, 2025 -

Chapman Nissan responded

Thank you so much for sharing your experience! We're glad our team could keep you informed and complete the service promptly as promised. We appreciate your trust in Nissan and look forward to serving you again!

May 18, 2025

Nice service, and very professional team work, I hope to go back for keeping all my vehicle service update More

by Moya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Chapman Nissan responded

Thank you, Moya! We're so glad to hear you had a great experience with our team. We look forward to welcoming you back and helping keep your vehicle in top shape!

May 18, 2025

The service team is always professional and helpful while discussing planned servic and any issues with the vehicle. More

by Philamoguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Chapman Nissan responded

Thank you, Philamoguy! We truly appreciate your kind words. We're glad to hear our service team continues to provide the professionalism and support you expect. It's always a pleasure to assist you, and we look forward to seeing you again! 🚗👍

May 17, 2025

As usual, the service was outstanding, the rep was courteous, knowledgeable & professional. The service department is excellent!! More

by lcamaratta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in service
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May 19, 2025 -

Chapman Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you consistently receive outstanding service. Our team takes pride in being courteous, knowledgeable, and professional — and it's always a pleasure to serve you!

March 30, 2025

I love the way they take care of their customers and how fast they try to get u taken care of More

by senorahevans52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane AJ
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Apr 04, 2025 -

Chapman Nissan responded

I am happy you had a great experience.Kind Regards Chapman Nissan

Apr 07, 2025 -

Chapman Nissan responded

am happy you had a great experience.Kind Regards Chapman Nissan

March 22, 2025

Very nice atmosphere. Awesome music. The people in service are friendly, helpful and always professional. More

by Vicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
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Mar 22, 2025 -

Chapman Nissan responded

Thanks you for your very nice Review. Looking forward to your next visit. Kind Regards,

Apr 15, 2025 -

Chapman Nissan responded

Thank you for your kind words! We're thrilled to hear that you enjoyed the atmosphere, music, and our team's service. Creating a welcoming environment with friendly, professional staff and carefully selected music is central to our mission. Studies have shown that background music can significantly enhance customer experience, lifting moods and creating a more enjoyable ambiance .​ We're glad that our efforts contributed to your positive experience. We look forward to welcoming you back soon!​

March 10, 2025

It was the worst experience I ever had at Chapman, I will never go back there service department is horrible, they are in trouble over there, they aren’t going make it there More

by Ggordon526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know her name
Report | Print
Mar 17, 2025 -

Chapman Nissan responded

Sorry to hear you had a bad experience. Please call me to discuss a resolution. Thank you Lincoln Overholtzer Chapman Nissan Owner Loyalty Manager Cell 484-467-0796

Mar 18, 2025 -

Chapman Nissan responded

Sorry we did not meet your expectations. Please contact me to Discuss Thank You Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan Cell 484-467-0796

Mar 21, 2025 -

Chapman Nissan responded

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