Tawny Gates

Chapman Nissan responded

We truly appreciate loyal customers like this! Thank you for trusting Chapman Nissan through the years with not just one, but THREE vehicles. Providing thorough service, clear communication, and transparency on repairs and costs is exactly the experience our team strives to deliver every day. Thank you for recognizing the hard work of Marc Bear, Lincoln Overholtzer, and the entire team. Your continued trust and loyalty mean the world to us! 🚗⭐ #ChapmanNissan #CustomerForLife

Chapman Nissan responded

Thank you for sharing your experience, Steph. We’re so glad Daniel Ricciardi was able to assist you quickly and provide peace of mind when your check engine light came on unexpectedly. We understand how stressful that can be, especially on a Saturday, and it’s great to know Danny and the team worked promptly to diagnose the issue and keep you informed the same day. We truly appreciate your trust in Chapman Nissan and look forward to keeping your Rogue running its best.

Chapman Nissan responded

Thank you for your great review! We’re glad to hear the process was quick and convenient, and that Tawny, Jim, and Brooke were all helpful in making everything come together smoothly. It’s great to know we could assist you in selecting your new Rogue with ease, even before arriving at the dealership. We truly appreciate your trust in Chapman Nissan and look forward to serving you again. Enjoy your new vehicle! 🚗

Chapman Nissan responded

Thank you so much for your wonderful review! We’re thrilled to hear that Tawny continues to provide incredible service and that Jim went above and beyond to meet your needs. Your recommendation truly means a lot to us. Enjoy your vehicle, and we look forward to serving you again in the future!

Chapman Nissan responded

Thank you so much for your amazing review! We couldn’t agree more — Tawny truly goes above and beyond for our customers. We’re so glad she has consistently been there to help you with everything. We sincerely appreciate your loyalty and look forward to continuing to take great care of you at Chapman Nissan!

Chapman Nissan responded

Thank you, Nick, for being a loyal customer and for sharing your experience! We truly appreciate your continued trust in Chapman Nissan. It’s great to hear that our sales and service teams have consistently provided you with excellent care. We look forward to serving you for many years to come!

Chapman Nissan responded

Thank you so much for your wonderful review! We’re thrilled to hear our team was helpful, professional, and knowledgeable. We’ll be sure to share your kind words with Danny and Dwayne — they’ll really appreciate it! We look forward to serving you again.

Chapman Nissan responded

"Thank you for the kind words! We’re so glad to hear you love the brand and that our customer service stood out. We truly appreciate your referrals and look forward to welcoming your family and friends!"

Chapman Nissan responded

Thank you, Jimmy! We're glad to hear Tawny made you feel welcome and created a no-pressure environment. Congrats on getting the car you wanted—we appreciate your business and hope you enjoy every mile!

Chapman Nissan responded

We're truly sorry to hear about your experience and that we didn’t meet your expectations. Your feedback is important to us, and we take it seriously. We would appreciate the opportunity to learn more about what went wrong so we can address the issues and improve. If you're open to it, please contact our management team directly—we’d like the chance to make things right. Lincoln Overholtzer Chapman Nissan Customer Loyalty Manager My Cell 484-467-0796 E-Mail loverholtzer@chapmanautogroup.com