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Chapman Volkswagen Scottsdale

Scottsdale, AZ

4.9
474 Reviews

3700 N 89th St.

Scottsdale, AZ

85251

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Showing 474 reviews

December 12, 2025

I’ve always had timely and HONEST service. I don’t need to go to a dealership since my car is older but for certain repairs I trust them alone More

by kg27az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Biebrich
Dec 16, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

December 08, 2025

This dealership will never get a 5 star because of the finance guy when I purchased the vehicle. More

by liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Dec 09, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again.

December 05, 2025

So far so good, had to take my new GTI in for recommended maintenance. Decided to try Chapman as the one near my residence seems to have quite a few bad reviews regarding the service department. Dylan was More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Biebrich
Dec 08, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

December 03, 2025

Everything was great! My sales person Bree was outstanding, and the sales manager Anthony was fantastic! They worked with me while I was still waiting on my insurance clai More

by bucsfan1440
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briana and Anthony
Dec 03, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for taking the time to provide us with a positive review of your experience with Bree and Anthony. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

December 02, 2025

my service rep Ty was awesome. He gave me a breakdown of the costs and what may or may not be needed for servicing my vehicle. The technician rob did great as well. The videos and More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty and Rob at service center
Dec 03, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Ty. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

December 01, 2025

We purchased a new Tiguan for our daughter for College graduation, Lauren was Fantastic!!! She is VERY knowledgeable and really took her time showing our daughter everything and very patient with us. Th More

by Sajonzdds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren DeLeers
Dec 03, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

November 22, 2025

Nettie did a wonderfully job! She made the purchasing process seamless. Very knowledgeable about my new Tiguan. I highly recommend Chapman Volkswagen. More

by scottmharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nettie Davenport
Nov 24, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Nettie. We take pride in serving our customers and hope to see you again soon!

November 11, 2025

Another excellent experience with Chapman VW service. Great people, very helpful and courteous. Give great advice and keep my car running great. Very accommodating for setting appointments and the few More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hooten in Service
Nov 13, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

November 03, 2025

I can’t say enough great things about Chapman Volkswagen Scottsdale! After having a frustrating experience elsewhere, their team completely turned things around for me. They handled all of my vehicle’s reca More

by Pedro J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Biebrich
Nov 06, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

November 01, 2025

Roland was very knowledgeable and professional. He provided great customer service throughout the sales process. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Ugho
Nov 03, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Roland. We take pride in serving our customers and hope to see you again soon!

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