Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Chapman Volkswagen Scottsdale

Scottsdale, AZ

Overview
Reviews
4.9
448 Reviews
Call Dealership (480) 424-3560
View Awards

3700 N 89th St.

Scottsdale, AZ

85251

Directions

By Type

Showing 448 reviews

May 22, 2025

Alex was very helpful and informative. I appreciate him taking the time to look over my car. More

by Apanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
Report | Print
May 23, 2025 -

Chapman Volkswagen Scottsdale responded

We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit.

May 15, 2025

The service advisor Dylan did a great job! He kept me informed and was very kind and respectful More

by lynnmcminn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Biebrich
Report | Print
May 16, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with Dylan. We look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

May 02, 2025

I had the pleasure of working with Manny and he was simply awesome. Very knowledgeable and attentive. He made sure I had all the information I need in order to make an informed decision about my repair More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
Report | Print
May 05, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

April 11, 2025

Lester was INCREDIBLE to work with! Can’t thank him enough for making my first car-buying experience seamless and truly exciting. More

by akwags25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester
Report | Print
Apr 14, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience. We take pride in serving our customers and hope to see you again soon!

April 03, 2025

Always a great experience. Their customer service is top notch from booking online, calling to change the time, and while they are working on our vehicle. I refuse to go anyw More

by aholelei0614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TY
Report | Print
Apr 04, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

March 29, 2025

Ty was accommodating, helpful and friendly. It was a 2-time process, but he made sure my car was fixed and fixed correctly. More

by jacki.wadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Report | Print
Mar 31, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with TJ. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

March 28, 2025

Manny in service was great. Very informative and kept me updated the entire process. Also, like that, they take a video of the undercarriage of your vehicle to display More

by billsbaseball
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Mar 31, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you sharing the positive feedback on your experience with Manny. We take pride in serving our customers and hope to see you again soon!

March 10, 2025

The few times I’ve been to this dealership they’ve given nothing but great customer service. More

by Yme716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan in service
Report | Print
Mar 12, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

March 07, 2025

Dylan provided excellent customer service. He was very personable, responsive, and helpful. Every staff member I interacted with was friendly. More

by cbody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Mar 10, 2025 -

Chapman Volkswagen Scottsdale responded

Thank you for your review! We are happy to see that you had a good experience with Dylan. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

March 04, 2025

Always friendly and helpful staff. Nice waiting area . And making sure I had a loaner car was top notch More

by leahnicky21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel sanchez
Report | Print
Mar 05, 2025 -

Chapman Volkswagen Scottsdale responded

We appreciate you taking the time to share your experience with us and look forward to continuing to serve you in the future. Wishing you many happy and safe miles!

1
2
...
45