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Chapman Ford Northeast Philadelphia
Philadelphia, PA
910 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 910 reviews
September 23, 2025
I am very pleased with my purchase! I had originally planned on looking at a different truck that I found out was on a different lot, Johnel showed me what they had and wound up finding I had originally planned on looking at a different truck that I found out was on a different lot, Johnel showed me what they had and wound up finding the truck I purchased! Joe went through the paperwork process and explained everything easily. Everyone was very polite and eager to help! Thanks More
by Spacewok71
September 15, 2025
Bought my first Escape 20 years ago and bought my new one today. It was a very pleasurable experience and everyone at the dealership couldn't have been more pleasant and helpful! today. It was a very pleasurable experience and everyone at the dealership couldn't have been more pleasant and helpful! More
by jkryaniii
August 29, 2025
In my opinion, I give the team 100 plus+. They all work together great. I personally received excellent service from Brian Brooks. Not only is he a knowledgeable professional but is kind also They all work together great. I personally received excellent service from Brian Brooks. Not only is he a knowledgeable professional but is kind also. He explained all that is entailed when purchasing a car and answered all of my questions. He always leaves the door open for more questions even after the purchase. I truly appreciate Brian Brooks. More
by connie0910
August 13, 2025
Mike Moyer and Raleigh Dawson were terrific to deal with. The fastest and easiest purchase I have ever done buying a car. The price was what they quoted me no Surprises The fastest and easiest purchase I have ever done buying a car. The price was what they quoted me no Surprises More
by Ggniki
August 09, 2025
Dealership was great would recommend them to everyone I know it was a great experience know it was a great experience More
by Gram-Mom Mater
Employees Worked With
July 21, 2025
They kept me updated on my repairs and the workman ship was perfect. Their staff is helpful and nice. I think I will get my repairs done from them next time as well was perfect. Their staff is helpful and nice. I think I will get my repairs done from them next time as well More
by espc1146
Verified CustomerJuly 18, 2025
I love Bob my serviceman! I don't want him to retire but when he does, I how I can have Chrissy as my service gal!! I don't want him to retire but when he does, I how I can have Chrissy as my service gal!! More
by barbie.jean
July 09, 2025
Brian was a great help in helping me find my new car. He was patient and let me take my time to figure out and find exactly what I wanted. He was patient and let me take my time to figure out and find exactly what I wanted. More
by darian1027
Employees Worked With
July 07, 2025
John was friendly and very professional. He helped me in every step. Everything went smoothly with the service of my vehicle. He helped me in every step. Everything went smoothly with the service of my vehicle. More
by nel20003
Employees Worked With
