Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chapman Ford Northeast Philadelphia
Philadelphia, PA
919 Reviews
For over 40 years, Chapman has been building a reputation for excellence as Philadelphia's premier Ford dealership. With our family atmosphere and dedication to providing each and every customer with the best experience possible, there is no better place to buy and service your vehicle. Your 100% satisfaction is our #1 priority. From our large inventory of vehicles to fit every need to longstanding relationships with banks and financial institutions around the region to secure approvals, no one is better prepared to offer you the best options for your situation. Whether you have perfect credit, or need help finding a program to rebuild yours after a challenge, pay us a visit-- we will make sure you're taken care of.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 919 reviews
December 20, 2025
Simple process, went for test drive then did paperwork and out the door before I knew it and out the door before I knew it More
by dunkindolan
Employees Worked With
December 06, 2025
Customer service and Brian Brooks the sales person are really good on sales and explain everything to the customer really good on sales and explain everything to the customer More
by G.rosa12
Employees Worked With
December 06, 2025
Very good sales experience with Brian Brooks. He explain the way everyone understand and also the finance was the one I expected He explain the way everyone understand and also the finance was the one I expected More
by G.rosa12
Employees Worked With
November 25, 2025
I had a great end-to-end buying experience purchasing a 2026 Mustang Ecoboost at Chapman. Brian Brooks was a pleasure to work with throughout the entire process -- highly recommend! 2026 Mustang Ecoboost at Chapman. Brian Brooks was a pleasure to work with throughout the entire process -- highly recommend! More
by kevinascott
Employees Worked With
November 16, 2025
Chapman Northeast has been a wonderful dealership to work with. Whether it be the service department or sales I always feel welcomed back and taken care of. I highly recommend them for anyone. with. Whether it be the service department or sales I always feel welcomed back and taken care of. I highly recommend them for anyone. More
by Red Bull Gt
Employees Worked With
October 29, 2025
Reach out to Brian Brooks if looking for a new vehicle, very professional and will take care of you like family. very professional and will take care of you like family. More
by Frankiefixer1608
October 24, 2025
Brian Brooks was very helpful in purchasing our vehicle and was not high pressure. Highly recommend. and was not high pressure. Highly recommend. More
by ilexbeth
Employees Worked With
October 13, 2025
Sales representatives was very informative about what I was looking to do, and had all the answers to my concerns was looking to do, and had all the answers to my concerns More
by walkernicole.242
Employees Worked With
October 07, 2025
We recently purchased two 2024 Ford Transit vehicles from Chapman Ford, and the overall experience was excellent. Our Sales Consultant, Don Biddle, was very helpful throughout the process — professional, res Chapman Ford, and the overall experience was excellent. Our Sales Consultant, Don Biddle, was very helpful throughout the process — professional, responsive, and accommodating with the delivery timeline we needed. The vehicles were competitively priced, and the entire transaction was handled smoothly from start to finish. I appreciate the great service and communication, and would certainly recommend Chapman Ford and Don Biddle to anyone looking for a new commercial vehicle. — Bill Heimer, R.D. Bitzer Co., Inc. More
by bheimer
Employees Worked With
September 23, 2025
I am very pleased with my purchase! I had originally planned on looking at a different truck that I found out was on a different lot, Johnel showed me what they had and wound up finding I had originally planned on looking at a different truck that I found out was on a different lot, Johnel showed me what they had and wound up finding the truck I purchased! Joe went through the paperwork process and explained everything easily. Everyone was very polite and eager to help! Thanks More
by Spacewok71
