Charles Barker Maserati & Pre-Owned European Imports
Virginia Beach, VA
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45 Reviews of Charles Barker Maserati & Pre-Owned European Imports
Matt Richardson is the best! Me and my husband were looking for a new car, and saw a listing that they had for a used car on their lot. We went on 4th of July, and were met by Mat Me and my husband were looking for a new car, and saw a listing that they had for a used car on their lot. We went on 4th of July, and were met by Matt Richardson as we were looking for the car we saw online. Unfortunately, they had gotten rid of the car because it didn’t meet their high standards for sale even though it was a trade in vehicle and not a Maserati. Matt asked us what our budget was, and pointed us to another (better) used car they had as a trade in. As we were negotiating the price an irate customer came in, yelling about a used car that he bought “As-Is”, and how it made an annoying noise that he wanted fixed right now. Now remember that it was 4th of July so the only people there were Matt and the financing person. Matt never lost his cool, and kindly told the man that he would have to come back the next day when the manager was there because they only fix Maserati’s at the dealership. At this point the guy started yelling, and cursing at him, but he never lost his professional composure. After he defused that situation he came back, and apologized for keeping us waiting. We were able to finalize a deal that both of us found reasonable, and have been happy with our purchase ever since! More
Outstanding If your looking for an OUTSTANDING CUSTOMER SERVICE REPRESENTATIVE, I RECOMMEND Samuel Asadi of Charles Barker Maserati. Mr.Asadi attention to detail If your looking for an OUTSTANDING CUSTOMER SERVICE REPRESENTATIVE, I RECOMMEND Samuel Asadi of Charles Barker Maserati. Mr.Asadi attention to detail was very impressive. My wife and I were really won over by his attention to detail our needs in our vehicle purchase. Sam made us feel like we were part of the family. We personally would like to say, “Thank You”. Charles Barker you have a jewel in Samuel Asadi. We highly recommend Charles Barker Maserati to everyone that is in the market to purchase a new vehicle. Mr. Samuel Asadi keep up the good work. I must say your the best and you will be part of our next vehicle purchase from Charles Barker Maserati. More
Awesome The gentleman was very knowledgeable and considerate of what I was looking for. He was very polite and told me everything about the Granturismo. I'm v The gentleman was very knowledgeable and considerate of what I was looking for. He was very polite and told me everything about the Granturismo. I'm very pleased with the information he shared I'm elated because he was so intelligent, kind and pleasantly smiling. More
My visit! I was in town looking to buy a car and Troy showed me the Levante. He was very pleasant! I cannot wait to come back and by it!!! I was in town looking to buy a car and Troy showed me the Levante. He was very pleasant! I cannot wait to come back and by it!!! More
Fraudulent services Purchased a used Nissan GTR. I am from out of state and was informed that the car was in perfect condition. Come to find out that it was not! They pro Purchased a used Nissan GTR. I am from out of state and was informed that the car was in perfect condition. Come to find out that it was not! They provided me the carfax but I'm pretty sure their techs had no idea what they were doing as it was loaded into the system that there weren't any issues. After getting my car shipped, the battery died two days later. The car had several exhaust leaks, and there is a defective turbo. The best part is - "they are really sorry". No offer to help remedy the situation. Only - "I wish you the best with your car". The sales Rep Matt Richardson guaranteed me that nothing was wrong but that was a complete fabrication of the truth. I learned my lesson from buying a car from out of state but good lord - a Maserati dealership hitting people with fraudulent schemes is pretty deplorable. More
No ethics at all!!! This dealership has absolutely zero ethics and lie to you from the get go. They will waste your time by bringing you in based on lies over the teleph This dealership has absolutely zero ethics and lie to you from the get go. They will waste your time by bringing you in based on lies over the telephone. DEVON should be fired immediately!!!! The reputation of a used car salesman is giving him too much credit!!!! Liars!!! More
Awesome Salesman Sam Asidi is a great sales person. We have purchased 3 vehicles from him and he always takes care of us! I have sent friends to him and they feel th Sam Asidi is a great sales person. We have purchased 3 vehicles from him and he always takes care of us! I have sent friends to him and they feel the same way. Great Job Sam! He cares about his customers and that is what brings me back to him. More
Great experience! Worked with Matt Richardson and he made this one of the best experiences I’ve had at a dealership. Definitely ask for him when you come in. He will Worked with Matt Richardson and he made this one of the best experiences I’ve had at a dealership. Definitely ask for him when you come in. He will treat you right. More
Excellent buying experience Great out of state buying experience. I found a LR4 listed on their site and left a message inquiring about the vehicle. Matt Richardson quickly calle Great out of state buying experience. I found a LR4 listed on their site and left a message inquiring about the vehicle. Matt Richardson quickly called me back and updated me on the truck. We came to a deal and wrapped up the transaction. I bought the LR4 sight unseen and had it shipped. It was delivered as described, with no surprises. I highly recommend Matt and the team at Charles Barker. More
The best car buying experience by far!!! First of all, I absolutely dread going to dealerships because I always feel like I'm being pressured into purchasing something outside of my budget ju First of all, I absolutely dread going to dealerships because I always feel like I'm being pressured into purchasing something outside of my budget just so the salesman can "make the sale." Upon entering the building, I was immediately greeted by Addison Porterfield. He was very professional, pleasant and knowledgeable. I was not set in stone on a specific car, just wanted something used with excellent mileage but also something eye catching. Addison went through the top makes and models that fit exactly what I was looking for and eventually led me to my dream car...a 2017 Nissan Maxima! Even his sales manager, Tony Hoffman, pointed out some extra features of the car that finalized my decision. I never give reviews but how could I not when they made my car purchase experience feel like my decision versus feeling pressured to buy just anything. I would HIGHLY recommend this dealership as your next stop to getting your dream car! And be sure to ask for Addison or Tony! More