Charles Barker Maserati & Pre-Owned European Imports

Excellent I had a hard time deciding on my new dream car but thanks to Addison Porterfield he help me make a great decision . He had great customer service and I had a hard time deciding on my new dream car but thanks to Addison Porterfield he help me make a great decision . He had great customer service and catered to everything I wanted and needed in my new vehicle . I will definitely be going back to see him !! More

Above and beyond Sam Asadi went way above and beyond my expectations. I would definitely recommend him to anyone looking to purchase a vehicle. He was and is ABSOLUTE Sam Asadi went way above and beyond my expectations. I would definitely recommend him to anyone looking to purchase a vehicle. He was and is ABSOLUTELY AWESOME! More

Outstanding Customer Service Sam Asadi, hands down, is the best most informative and friendliest Salesman ever! Me and my wife are retired military and are buying our first Masera Sam Asadi, hands down, is the best most informative and friendliest Salesman ever! Me and my wife are retired military and are buying our first Maserati. He definitely gave us the royal treatment, no pressure and an amazing deal. Maserati of Virginia Beach.. you will not be disappointed... Just a side note...call him lion king! Thanks Sam for making our experience unforgettable! R/ Chris & Vee More

Great experience. No pressure at all. Very comfortable atmosphere. Found what I wanted and was out the door in no time. Will recommend to friends and family. No pressure at all. Very comfortable atmosphere. Found what I wanted and was out the door in no time. Will recommend to friends and family. More

It was amazing My experience was amazing because they answered all of my questions, also everything was done in a very quick and very professional manner. Im happy t My experience was amazing because they answered all of my questions, also everything was done in a very quick and very professional manner. Im happy they could help me with what I needed More

Alan Revington made our experience most enjoyable! Our sales associate, Alan Revington, could not have been more helpful -- very knowledgable about the vehicle, very likeable....and NOT PUSHY! We were Our sales associate, Alan Revington, could not have been more helpful -- very knowledgable about the vehicle, very likeable....and NOT PUSHY! We were very happy with our experience at this delearship. More

Alan and team were a pleasure to deal with. Alan and the rest of the sales team were wonderful to deal with. He was easy to communicate with during the entire process, which was helpful for my Alan and the rest of the sales team were wonderful to deal with. He was easy to communicate with during the entire process, which was helpful for my busy schedule. More

Could not have gone better! Because of the distance between my house in New Hampshire and the Dealership in Virginia Beach, I ended up doing my purchase remotely, with having nev Because of the distance between my house in New Hampshire and the Dealership in Virginia Beach, I ended up doing my purchase remotely, with having never seen the vehicle in person. Sharon Galvin was AMAZING!! She helped me though the process of purchase, and getting the car picked up and delivered to my house. She also provided photos of the car before purchase, then photographed the car as it was loaded onto the transport. I can't rate Sharon or Charles Barker any Higher!. Thank you!! More

Dealer Customer Service Kynettra Baskett provided "outstanding service" to me as a customer. She gave superb & quality service from the very beginning along with following u Kynettra Baskett provided "outstanding service" to me as a customer. She gave superb & quality service from the very beginning along with following up after sale More

Beware:Disappointing Customer Service and Quality of Vehicle We have been loyal customers to a Charles Barker dealership with the same Salesman since 2012 and have been satisfied with the service until now after We have been loyal customers to a Charles Barker dealership with the same Salesman since 2012 and have been satisfied with the service until now after our recent purchase from CB Maserati & Pre-Owned European Imports. Our deal was given to another Salesman without our knowledge, the paperwork process was not pleasant then within hours of driving off the lot, we noticed a few minor but concerning maintenance issues. We asked to have the vehicle looked at right away which it was once however nothing was repaired. When we expressed the issues were still noticeably intact we were rudely dismissed and told to "just move on" by Mr. Jordan. He advised it was not their problem and to take the car to a manufacturer dealership at our own expense for repairs. We understand this is a used vehicle, however, would still expect a vehicle that was purchased from CB's "top" European Imports Lot to not have these debilitating issues and the staff to acknowledge our concerns and advocate appropriate action-taking in order to continue our life-long customer loyalty. The customer service we received from Mr. Jordan & Mrs. Harris was by far the most disappointing encounter we've ever experienced from Charles Barker. It was evident that after Mr. Jordan sealed the deal, his mannerism toward us was marked with disdain and a lack of empathy. We will not be returning to any of Mr. Barkers dealerships nor recommending them to anyone! More