Charles Gabus Ford

Jake Davis the sales rep was the most helpful honest respectful sales rep and getting my new vehicle showed me two different vehicles I told him what I wanted he wouldn't got one that it just came in be respectful sales rep and getting my new vehicle showed me two different vehicles I told him what I wanted he wouldn't got one that it just came in best car ever!! He got me the car I wanted with the details I wanted was not pushy !!! More

Great sales guy (Todd). No pressure and got us a good deal. the finance guy (Chris) was very good too. No pressure and got us a good deal. the finance guy (Chris) was very good too. More

We have purchased 5 new cars from Gabus Ford. Very pleased with dealership. We have our cars serviced at the dealership. pleased with dealership. We have our cars serviced at the dealership. More

The customer service was terrible. No one was friendly acted like I was bothering them when I showed up for my scheduled appointment- which they kept sending me texts all the time since scheduling up to 3 acted like I was bothering them when I showed up for my scheduled appointment- which they kept sending me texts all the time since scheduling up to 30 minutes before appointment time. The car took 1 hour 45 minutes to change oil and rotate tires. I walked through the showroom to kill time and went out to look at vehicles - tho I know there aren’t many but I didn’t have one person acknowledge me the entire time I was looking. This dealership doesn’t act like they want my business anymore. I purchased the vehicle from them but I may not return I was not thanked by anyone through out the entire appointment Even the cashier was less than interested in my business. Guess all customer service has gone out the window and no one really cares anymore. It’s too bad. More

The Gabus Team was helpful, and if Ford was better at communication it would have been a better experience. My sales consultant (Jake) was great but Ford never had answers when I asked so it made Gabus l communication it would have been a better experience. My sales consultant (Jake) was great but Ford never had answers when I asked so it made Gabus look bad. I would rate Charles Gabus Ford as great. More

Awesome sales guy. Took the time to talk with us and show us all the various Explorer models without pressure or games. Working out a deal after choosing was likewise painless and free from the normal "I ha us all the various Explorer models without pressure or games. Working out a deal after choosing was likewise painless and free from the normal "I have to take this to my manager" nonsense and we talked in total cost not payments and term lengths. Paperwork and Financing were a breeze. Care after the sale is second to none. More

This is by far the Best Ford Dealership in Iowa. If you want a new Ford you should not go anywhere else. want a new Ford you should not go anywhere else. More

Only dealership I trust to have my car(s) worked on. Never have to worry about being up-saled into things I don’t need. Always a pleasure to work w/ Michelle Hays & Robert Kritenbrink and I go in knowin Never have to worry about being up-saled into things I don’t need. Always a pleasure to work w/ Michelle Hays & Robert Kritenbrink and I go in knowing that they’ll take care of me however they can. More

My initial call for “Premium Care Maintenance” scheduled every 7500 miles, was less than satisfactory. After showing up in person early for my appointment with the “official” document, they agreed to comple every 7500 miles, was less than satisfactory. After showing up in person early for my appointment with the “official” document, they agreed to complete 50% of the items listed. But the service reps were polite and helpful, although I felt that if I did not ask the specific question, I would not receive answere More

Terrible Dealer!!! They will mark up a vehicle over MSRP!! This practice is illegal in some states and is very unethical. Everybody needs to make money but to take advantage of the consumer like that i MSRP!! This practice is illegal in some states and is very unethical. Everybody needs to make money but to take advantage of the consumer like that is terrible!! Especially in these times!!! More