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Charles Gabus Ford

Des Moines, IA

4.8
571 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
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4545 Merle Hay Rd

Des Moines, IA

50310

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Showing 571 reviews

December 22, 2022

This was the best experience at a car dealership that I have ever had. They got me harder to get Bronco Raptor and the process was seamless even gave me way more for my trade than expected I will defini More

by Lirpa 1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Cleghorn
December 10, 2022

Quick turnaround, Knowledgeable Tech Support, Friendly staff. I waited over a year and a half for the Lightning and I am not disappointed! More

by cpow83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

This is the 7th Ford Escape that I've purchased at Charles Gabus Ford. Every experience with Steve Sanders has been great More

by Jenny Sanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Cleghorn
November 25, 2022

I had the best salesman from the start. He was very accommodating and listened to my needs. 5 stars on communicating 5 stars on process. I would recommend Anthony Graham as the guy you want More

by Cargal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Conant
November 05, 2022

Called in to order a Bronco Raptor and was told $30,000 over msrp. Why would anybody buy something from this dealership with that kind of price gouging. After I said I was unwilling to pay over msrp I was More

by Mma6483
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Christensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2022 -

Charles Gabus Ford responded

Thank you for taking time to send a message about your call referring to the Bronco Raptor. It is definitely one that we have had lots of interest in. Unfortunately, with the limited number of that trim being built they do bring a premium. Depending on where you look in the country we've seen them priced as high as $100,000 over MSRP. We are here to help if you need us in the future.

April 29, 2022

They worked hard to get me the best payment possible with the option to lease and not buy right now. More

by Mprine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

Great experience. Quickest purchase I’ve ever made. Thanks for the experience, we’ll be back! More

by Dschmink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Davis
April 09, 2022

Jake Davis the sales rep was the most helpful honest respectful sales rep and getting my new vehicle showed me two different vehicles I told him what I wanted he wouldn't got one that it just came in be More

by sweetpea12009tkr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Davis, Chris Glenn
March 03, 2022

Great sales guy (Todd). No pressure and got us a good deal. the finance guy (Chris) was very good too. More

by johncfred
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Todd Dishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Glenn
December 13, 2021

We have purchased 5 new cars from Gabus Ford. Very pleased with dealership. We have our cars serviced at the dealership. More

by Js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Cornish
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