Charles Gabus Ford

I went to a chain repair shop 2 times to get my air conditioner fixed. It was ridiculously expensive and did not last either time. When I took it back because it wasn’t working, they charged me more. I conditioner fixed. It was ridiculously expensive and did not last either time. When I took it back because it wasn’t working, they charged me more. I took my Escape to Charles Gabus Ford Service and they (Evan) fixed it for half the price and with a 2 year warranty! It’s not hot enough for me to really test it out but I’m relieved I have a warranty! It was a great experience! More

We bought a nice used vehicle in July, and have had to recently pay $4,000 to fix major problem s with the motor...in less than 6 months. This was a problem the vehicle already had. This is not good busin recently pay $4,000 to fix major problem s with the motor...in less than 6 months. This was a problem the vehicle already had. This is not good business. Beware! I won't shop there again. More

David Geyer, Tyler Rainey, Rob in finance and Britton with delivery were all a real pleasure to work with. They made the entire process seamless & made me feel comfortable about my purchase every step of with delivery were all a real pleasure to work with. They made the entire process seamless & made me feel comfortable about my purchase every step of the way. I definitely recommend this great team of professionals and will definitely be returning for future vehicle purchases. More

I truly enjoyed getting my new car from Charles Gabus Ford. My salesman Andy and everyone else that helped with the process made getting my new car a joy. I couldn't be happier. Charles Gabus Ford w Ford. My salesman Andy and everyone else that helped with the process made getting my new car a joy. I couldn't be happier. Charles Gabus Ford went to another dealer to get the exact car I wanted and it was love at first sight!! Thank you for going over and beyond to make this sale. I will tell everyone I know about Charles Gabus Ford. I am so excited to be driving around in my new Ford Explorer Platinum package. More

I've been a long time customer of Charles Gabus Ford, and have always received exceptional customer service. I had an accident in my '19 Edge, they had a service loaner waiting. While the work was being co have always received exceptional customer service. I had an accident in my '19 Edge, they had a service loaner waiting. While the work was being completed, I called Steve Sanders, and he found the replacement I was looking for. Great communication, and the team at Gabus had me on the road within an hour of making the deal. I highly recommend them because of the service they have always provided! More

I worked with Ed Baker in the service department. He was very friendly, efficient and kept me informed the whole time! Highly recommend him and Charles Gabus Ford! very friendly, efficient and kept me informed the whole time! Highly recommend him and Charles Gabus Ford! More

This is quite the story but needs to be told. I think the date was on or near Sept 10. My daughter just recently moved to Des Moines, we are from Illinois. Her 2016 Ford Escape would suddenly not shift the date was on or near Sept 10. My daughter just recently moved to Des Moines, we are from Illinois. Her 2016 Ford Escape would suddenly not shift in or out of gear. She found a latch under the gear flap that allowed her to get it parked. I called several places to inquire about where to get good honest, service. Being from out of state we settled on a place that another auto place recommended. They towed the car in and quickly stated that it was one part that needed replaced but would be over $1000!!! They told my daughter it was very hard to get to, would have to take all the seats out etc!!! I called them and told them to hold off on the car. Give me 10 to 15 minutes. I called my hometown dealership and the service man there said it sounded way too high for the part they said. I then called Charles Gabus service. They even let me speak to Ed.. He too agreed that the charge sounded very high. He suggested a tow truck if I wanted one. I called the facility where the Ford was at the time and told them a truck would be coming for the car in the afternoon. The Escape was fixed for around $300. Ed could not have been more considerate and nice. Gabus didn't even replace the part that the cheaters said needed fixed. We were saved from a horrible ordeal that would have possibly cost us more and more money. It was great to feel like we had someone honest and honorable to help us get the vehicle fixed. I hope others can read this and know where to take their vehicle for repair. More

Charles Gabus is a great family owned business and we found the exact vehicle we wanted. David was knowledgeable, very helpful and made the car buying process seamless. found the exact vehicle we wanted. David was knowledgeable, very helpful and made the car buying process seamless. More

I love my Ford truck and fusion.We are a proud Ford I love my Ford truck and fusion. We are a proud Ford family. The guys at Ford are all so nice. We gotten 5 cars from them over the years. I love my Ford truck and fusion. We are a proud Ford family. The guys at Ford are all so nice. We gotten 5 cars from them over the years. More

Warranty Work? NOT In June of 2017 I purchased a new 5.4l motor for my F-150 and we went with Gabus due to the 3 yr (unlmited mile) warranty offered by Ford. Now there In June of 2017 I purchased a new 5.4l motor for my F-150 and we went with Gabus due to the 3 yr (unlmited mile) warranty offered by Ford. Now there is considerable work that needs to be done that falls under the warranty and the proposed bill just to further diagnose the problem is almost $2500 out of pocket. I talked with the mechanic who originally diagnosed the issues and was told that this should be an emphatic NO and the at the charges are "bogus". At this point I would highly recommend a good local mechanic over the Service Department at Charles Gabus Ford for sure! More