Charles Gabus Ford

2016 Fiesta This dealership made the buying process very easy! Josh Christensen responded to my internet inquiry right away and answered all of my questions. He w This dealership made the buying process very easy! Josh Christensen responded to my internet inquiry right away and answered all of my questions. He was able to put me in touch with the finance department and they were easy to work with as well. I will recommend to my friends and family that they check Charles Gabus first if they are looking to purchase. More

The best dealership I have ever dealt with. Internet salesman Steve Sanders and staff were very patient and willing to work with me on my trade and the purchase of a new vehicle. I had never de Internet salesman Steve Sanders and staff were very patient and willing to work with me on my trade and the purchase of a new vehicle. I had never dealt with this dealership before and I live over a hundred miles away, so I didn't really know what to expect. After all was said and done, I am very pleased with my experience and purchase. Also very impressed with the knowledge and professionalism of the staff at Charles Gabus Ford. They made the hassle of buying a new vehicle quick and easy. I myself will be using Charles Gabus Ford again in the future and will refer others to do so as well. More

Worst "service" experience ever 0 stars I made an apointment for an oil change over the phone. I asked for a time of 12:30 p.m. but the lady told me the only think available was 1:4 0 stars I made an apointment for an oil change over the phone. I asked for a time of 12:30 p.m. but the lady told me the only think available was 1:40 p.m., so I had her sign me up. When I arrived, the obviously disinterested "service" writer told me I was supposed to be there at 12:40. When I explained that I was told 1:40, he said I could wait and he might get me in but it would be at least 3 hours. I asked him to note that I was there at the time given to me and told him I wasn't going to wait 3 hours when it was their mistake. I also asked him to note that the GPS in my Explorer was still not working right. He said something about the lube techs not being qualified to fix the GPS, and I told him there was no one there who could fix it since I'd had the car in at least 8 times for the prroblem. I asked him to come and look at the GPS, because it showed me over half a mile from where I actually was. He refused to look at it, and told me I insulted "his" techs and he wasn't going to help me. I told him if he had any techs that could fix their product, I wouldn't insult them. He accused me again of insulting "his" techs and raised his voive to the point that the service manager came out to se what was going on. He escorted me out to garage, but didn't ay anything to the loud-mouthed writer or apologize for the way I was being treated. His demeanor did seem to change when he looked at the GPS and saw how screwed up it was. He said he would look into it. I told him before I left that I would be switching all of my car needs to Dewey Ford, where I was sure I would be treated better. The service manager called my home the next day, but that was too little, too late. My entire family has gotten their cars at Gabus for a long time, but none of us will ever go back there again. More

Very Satisfied! All employees we dealt with were courteous, caring and competent. We did not feel pressured or hurried at any time, and were pleased from the moment All employees we dealt with were courteous, caring and competent. We did not feel pressured or hurried at any time, and were pleased from the moment we initiated contact with Todd Dishman via phone until we exited the dealership in our new Ford Edge. We've purchased four vehicles from Gabus and have been extremely satisfied with both the sales and the service personnel. More

Great Experience! My experience was great with Steve! I was trying to buy a car in a short period of time from out of state and Steve worked hard to make sure that it w My experience was great with Steve! I was trying to buy a car in a short period of time from out of state and Steve worked hard to make sure that it was quick and easy for me! More

Just a excellent buying experience! This was my second purchase from Charles Gabus and it couldn't have went been better. Saleman David Geyer was simply amazing, he went beyond to help m This was my second purchase from Charles Gabus and it couldn't have went been better. Saleman David Geyer was simply amazing, he went beyond to help me get into my new Ford Fusion. Needless to say I will back for my next vehicle when the time comes. More