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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
223 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 223 reviews

May 30, 2025

Always great service, quick turnaround with the quick lane program. Great waiting area. Very thorough. More

by ENGELD718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025

The service was excellent. The person at the counter was very knowledgeable and very courteous. More

by maprovencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Chastang Ford responded

Thanks for the great feedback! Our counter staff works hard to provide fast, friendly service—we’re glad it showed!

May 19, 2025

Very Professional service They go over your estimated repairs Also work wit you on a time line of repairs Complete them asap More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Chastang Ford responded

Thanks so much for your kind words! We’re glad you had a great service experience at Chastang Ford. We appreciate your trust and look forward to seeing you again!

May 13, 2025

Warranty on AC. Total fix no problems I willing recommend Chastang Ford to my friends More

by BOXERSRNO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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May 14, 2025 -

Chastang Ford responded

Thank you for your positive feedback! We’re proud of our service team and their commitment to keeping your vehicle running smoothly. It's great to know you were well taken care of, and we look forward to helping with any future maintenance needs.

May 11, 2025

Awesome service department in and out in 30 minutes very clean facility very helpful customer service More

by GARZALUIS1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Chastang Ford responded

Thank you for your positive review! We’re so glad to hear that your experience with our service department was a great one. At Chastang Ford, we take pride in providing efficient, reliable service with a personal touch. Your feedback means a lot to our team, and we truly appreciate your trust in us. We look forward to serving you again in the future!

May 08, 2025

Great customer service didn't take long at all Isaac was really helpful they have a longtime customer More

by Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Chastang Ford responded

Thank you for the 5-star rating! We truly appreciate your support and are glad to know you had a positive experience at Chastang Ford. If there’s ever anything we can do for you, don’t hesitate to reach out!

May 06, 2025

my experience was first class the salesperson was top of the line keep up the good work. More

by PRINCESSH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the entire team was first class
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May 14, 2025 -

Chastang Ford responded

Thank you so much for the great review! We’re grateful you took the time to share your experience with us. At Chastang Ford, we’re committed to providing top-quality service and making every visit a positive one. Your feedback means a lot to our team, and we look forward to seeing you again in the future!

May 03, 2025

It’s always an amazing service here every time I come get my truck serviced.! More

by MOISESRETIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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May 14, 2025 -

Chastang Ford responded

Thank you for your positive feedback! We’re proud of our service team and their commitment to keeping your vehicle running smoothly. It's great to know you were well taken care of, and we look forward to helping with any future maintenance needs.

May 03, 2025

Fast, friendly and easy to have the service performed. Chastang Ford is worth driving past 4 other dealers to have the service work done right and on time. More

by Bargebroker
Recommend Dealer
Yes
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May 14, 2025 -

Chastang Ford responded

Thank you for your positive feedback! We’re proud of our service team and their commitment to keeping your vehicle running smoothly. It's great to know you were well taken care of, and we look forward to helping with any future maintenance needs.

May 02, 2025

Issue not fixed blue cruise. All I got was a xxxxxxxx explanation and some paperwork saying that my truck is of sound and optimal performance and they don’t know why it doe More

by jdgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not throwing anyone under the bus
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