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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
461 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 461 reviews

July 29, 2026

Called the dealership to see about bringing my Explorer in for routine maintenance the next day and Chris said no problem. Saw Chris the next day when I arrived and he handled getting it in the shop rapidl More

by jnchastang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hodges, Stanley Dennis
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Aug 03, 2026 -

Chastang Ford responded

We appreciate your continued support! It's great to hear Chris kept you informed and got your Explorer serviced quickly. Thank you for choosing Chastang Ford for your Ford service needs.

July 25, 2026

I can trust in excellent service when Chris assist me with the concerns in my vehicle More

by MAXZAC713
Recommend Dealer
Yes
Employees Worked With
1287 Chris Hodges
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Aug 03, 2026 -

Chastang Ford responded

Thank you for trusting Chastang Ford! We'll be sure to share your compliments with Chris. We look forward to helping you with all your future Ford service needs.

July 24, 2026

They were professional and willing to work around my schedule. The tech was very friendly and knowledgeable and went above and beyond. More

by Lzrodriguez53
Recommend Dealer
Yes
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Aug 03, 2026 -

Chastang Ford responded

Thank you for trusting Chastang Ford! We're happy our team provided professional, flexible, and outstanding service. We look forward to serving you again.

July 24, 2026

Great service even without an appointment. They even set me up for a rebate with FordPass points! More

by Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Aug 03, 2026 -

Chastang Ford responded

Thank you for choosing Chastang Ford! We're happy we could provide prompt service and help you maximize your FordPass® Rewards. We look forward to seeing you again!

July 24, 2026

Mr Clint was attentive and helpful. He gave me a good explanation about the work that was done on my vehicle. More

by arturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
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Aug 03, 2026 -

Chastang Ford responded

We appreciate your kind words! Clint takes pride in providing clear communication and exceptional customer service. Thank you for trusting Chastang Ford with your vehicle.

July 23, 2026

Customer service at its finest! And in a timely manner Would definitely recommend to family or friends. More

by Itsdjsk
Recommend Dealer
Yes
Employees Worked With
Clint
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Aug 03, 2026 -

Chastang Ford responded

Thank you for choosing Chastang Ford! Your recommendation means a lot to us, and we're glad our team delivered the customer service you deserve.

July 23, 2026

I really enjoyed the service and the refreshments also I didn’t have any problems waiting or worrying about my car being taken care of. Thank you More

by jeanneclee73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Chastang Ford responded

Thank you for your 5-star review! We're glad you enjoyed our refreshments and had a comfortable visit. Thank you for trusting Chastang Ford!

July 22, 2026

Professional in every way. Such a bonus to have them come to the house for service. More

by kevin.p.keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Chastang Ford responded

Thank you for choosing Chastang Ford Mobile Service! We're happy we could bring professional service right to your doorstep. We look forward to serving you again!

July 22, 2026

A great place to do business, Great experience and job well done. Hope to do business again. More

by Otisdonatto2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Chastang Ford responded

Thank you for recommending Chastang Ford! We're happy our team made your experience enjoyable, and we can't wait to welcome you back in the future.

July 19, 2026

Service advisor called before visit and was clear about time needed to diagnose. Advised of issue and was repaired timely. Appreciate the description of issue and were friendly throughout my experience. More

by cindy95ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac, Mike
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Jul 20, 2026 -

Chastang Ford responded

Thank you for your kind review! We're happy to hear our service team communicated clearly, kept you informed throughout the diagnosis and repair process, and provided a friendly experience. We appreciate you choosing Chastang Ford for your vehicle service needs!

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