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Chastang Ford

Houston, TX

4.8
461 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 461 reviews

July 17, 2026

Justin does a great job. I'm not the easiest person to work with but it makes it happen More

by rodney_allen_parker
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 20, 2026 -

Chastang Ford responded

Thank you for the great review! We're glad Justin was able to make the process smooth and provide the customer service you deserve. We truly appreciate your trust in Chastang Ford!

July 16, 2026

Honest upfront repair information and quick, professional service. Would recommend to anyone needing Ford service. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Couch
Jul 20, 2026 -

Chastang Ford responded

We truly appreciate your recommendation! Providing honest, upfront repair information and exceptional Ford service is what we strive for every day. Thank you for trusting Chastang Ford with your vehicle!

July 15, 2026

Prompt routing me to service writer, Isaac then Clint who both provided candid & helpful feedback on my Expedition “anomaly” that Ford could not resolve. Great service picking up and returning my vehicle. I More

by Tfam2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac & Clint
Jul 20, 2026 -

Chastang Ford responded

Thank you for your kind words! Providing transparent communication and convenient service is what we strive for at Chastang Ford. We're happy Isaac and Clint took great care of you and your Ford Expedition. We look forward to seeing you again for your future service needs!

July 11, 2026

friendly I went in for an oil change and had a great experience overall yesterday. Isaac Zimmerman was friendly and helpful throughout, making the whole process smooth and easy. I’d definitely go back. More

by usausa668
Recommend Dealer
Yes
Employees Worked With
Isaac Zimmerman
Jul 11, 2026 -

usausa668 responded

Friendly I went in for an oil change and had a great experience overall yesterday. Isaac Zimmerman was friendly and helpful throughout, making the whole process smooth and easy. I’d definitely go back

Jul 13, 2026 -

Chastang Ford responded

Thank you for the 5-star review! We're glad Isaac provided a friendly and smooth oil change experience. We appreciate you choosing Chastang Ford for your vehicle service needs and look forward to seeing you again!

July 11, 2026

Chasting Ford was very efficient and prompt. They inspected and repaired my vehicle on time and gave great customer service with timely updates. More

by Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

Chastang Ford responded

Thank you for trusting Chastang Ford with your vehicle service needs! We're happy to hear you experienced prompt repairs, great communication, and excellent customer service. We look forward to serving you again!

July 11, 2026

Isaac is very professional, takes the time to update you on the service being performed on the vehicle More

by flores_berta
Recommend Dealer
Yes
Employees Worked With
Isaac Zimmerman
Jul 13, 2026 -

Chastang Ford responded

Thank you for your kind words! Isaac takes pride in providing excellent communication and customer service. We're happy to hear you had a great experience at Chastang Ford.

July 08, 2026

It was great and great help Very nice people and they helped make the process faster and I love my car More

by cantumadi05
Recommend Dealer
Yes
Jul 13, 2026 -

Chastang Ford responded

Thank you for the 5-star review! We're so happy to hear our team made the process quick and easy for you. Congratulations on your new vehicle, and thank you for choosing Chastang Ford!

July 03, 2026

Everyone at Chastang Ford was respectful, quick, efficient, and thorough. The customer waiting area is well equipped and has a good atmosphere More

by tallcorndavid
Recommend Dealer
Yes
Employees Worked With
Isaac Zimmerman
Jul 13, 2026 -

Chastang Ford responded

Thank you for your kind words! Providing a comfortable environment and exceptional customer service is important to us. We appreciate your trust in Chastang Ford and look forward to serving you again.

July 02, 2026

Very helpful with the recall. They didn't try to upsale me anything extra. Delivered my truck when they said they would. I'm disabled and Chris was very kind offering me accommoda More

by Dncdeliveryservices
Recommend Dealer
Yes
Employees Worked With
Chris
June 26, 2026

Very helpful! Eager to help & arrived right on time! Glad I purchased my Bronco at Chastang!! More

by kmach
Recommend Dealer
Yes
Employees Worked With
Clint scheduled it, but I forgot the young man's name. He came to my office to change the oil. Great experience.
Jul 13, 2026 -

Chastang Ford responded

Thank you for your review! We're delighted to hear you had a great experience with our team and are enjoying your Ford Bronco. Providing exceptional customer service and a hassle-free ownership experience is what makes Chastang Ford different. Thank you for your support!

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