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Chastang Ford
Houston, TX
461 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 461 reviews
June 24, 2026
Questions are hard to answer as I had a great experience my first time visiting. This is my second time to visit and when we checked in the vechile, the guy was short was us. I do know it was not the same a my first time visiting. This is my second time to visit and when we checked in the vechile, the guy was short was us. I do know it was not the same advisor as last time. This advisor just asked for name and keys but nothing else. I had an appointment so I was hoping for the best since all my information was on there along with my service coupon. However, my coupon was not applied and he acted like it was my fault for not bringing it up but I was never asked. When he came to ask about my windshield wipers and points, I said no to the wipers but the service was only about $70 so it should cover it. Not once was it questioned otherwise with that. When I left, I was not told how my tires were or my brakes or my fluids. The last time, the advisor let me know and gave me a sheet. Additionally he said it was about $100 with maybe some change. I said that did not sound right and he basically acted like it was my fault. Excuse me sir but a little over an hour ago you were short with me and I did mention the price when you asked me about the wipers so how is it my fault? Then he told me he did not know how to refund it. I get a text a short while later saying they would refund $20 to my account. However last time, with the same coupon, I paid $76 or $78. Therefore, I was still overcharged for the services provided and I am not sure the whole service was even provided. Definitely left confused and under valued this time. More
by cobblestone
Verified CustomerEmployees Worked With
Not sure who it was
June 24, 2026
Excellent service really helpful in servicing my vehicle I can say that I will return for future repairs I can say that I will return for future repairs More
by MAXZAC713
June 21, 2026
Great great great great great great great great great great great great great great great! great great great great great great! More
by Flastrape
June 15, 2026
This dealership is family friendly and the people who work there are amazing. Chis is always my go to person he honest and friendly. Always has a smile and gets the job completed in a timely manner. T work there are amazing. Chis is always my go to person he honest and friendly. Always has a smile and gets the job completed in a timely manner. Thanks Chis and Chastang family. More
by jonathanrazo63@gmail.com
June 11, 2026
Quick easy & efficient! My experience with Issac was quick easy and efficient. No issues after service and effortless on my end. Would go back and recommend for anyone else' My experience with Issac was quick easy and efficient. No issues after service and effortless on my end. Would go back and recommend for anyone else's maintenance needs More
by tayler.snider
Employees Worked With
Issac
June 11, 2026
Chris Hodges, the service advisor, was very pleasant and helpful. The work I needed to have done was completed to my satisfaction. The dealership is located only about 4 mi from my house. helpful. The work I needed to have done was completed to my satisfaction. The dealership is located only about 4 mi from my house. More
by Rod
Employees Worked With
Chris Hodges
June 08, 2026
Thank you for taking your time with us. We were able too purchase vehicles in a very timely manner. The reps were very responsive and patient with all our requests. We were able too purchase vehicles in a very timely manner. The reps were very responsive and patient with all our requests. More
by ANTHONY.SANDERS
Employees Worked With
Amanda Limon
June 08, 2026
Services was excellent When I walked in to ford service I handed Chris my recalled paperwork and he took my truck and it was finished on Thursday. I love the service and their professionalism handed Chris my recalled paperwork and he took my truck and it was finished on Thursday. I love the service and their professionalism More
by Silviabrittond
Employees Worked With
Chris
June 07, 2026
Very easy to work with, pry one of the best car buy experience. Nestor made the process easy to come in and out. These guys at the dealership were not pushy or sleazy like most dealership we have had experience. Nestor made the process easy to come in and out. These guys at the dealership were not pushy or sleazy like most dealership we have had experience with. Extremely happy I went with Chasting over any other dealership. More
by CGUTIERR68
