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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
290 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
Contact Dealership

6200 North Loop E

Houston, TX

77026

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Showing 290 reviews

August 16, 2025

Llebe mi carro por un problema y no dieron con el problema esta igual y se pasaron 5 días More

by romeroborregovictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Fehl
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Chastang Ford responded

Gracias por compartir tu experiencia, y lamento mucho que no se haya resuelto el problema con tu carro después de cinco días. Te recomiendo comunicarte directamente con nuestro equipo de servicio para que podamos revisar tu caso más a fondo y encontrar una solución.llamanos a 713-678-5000

August 15, 2025

Very helpful. Easy to deal with. Payment was easy. Tech was easy to talk to and polite to deal with. More

by ROSTERMAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Chastang Ford responded

Thanks for the great review! We’re here to make service simple and stress free!

August 14, 2025

The guy that helped me was nice, polite and provided me all the information I needed to know before getting the service. More

by Dana Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Chastang Ford responded

Thanks for the great review! We're glad our team was polite and informative, making sure you feel confident before service is always our goal at Chastang Ford!

August 14, 2025

Isaac is professional and accommodating. He made my experience easy and efficient on a tight schedule. More

by trentobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Aug 18, 2025 -

Chastang Ford responded

Thanks for the great feedback! At Chastang Ford, we’re committed to making every step easy for our customers!

August 14, 2025

Excellent service and fast will back and very friendly service help us on everything we needed More

by boostedsti956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Chastang Ford responded

Thanks for the awesome review! We appreciate your business and look forward to seeing you again!

August 14, 2025

Easier now by booking mobile for oil changes. Love this new service that's offered. Definitely will be using it in the future since it's convenient. More

by ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Chastang Ford responded

Thanks for sharing! We're glad you're loving the convenience of our mobile oil change service. Making maintenance easier for our customers is what we’re all about, see you next time!

August 13, 2025

Eddie wa good to deal with , repsonded promptly and kept me updated on truck build More

by donkelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Caviedes
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Aug 18, 2025 -

Chastang Ford responded

Thanks for the great review! We're glad Eddie kept you updated and made your truck build experience smooth. At Chastang Ford, we’re proud to deliver reliable service every step of the way!

August 09, 2025

They were awesome, very professional and attentive, I highly recommend, they take care recalled of my car , great customer service More

by knavarroflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Chastang Ford responded

Thank you for the kind words! We're glad our team could take care of your recall and provide great service!

August 08, 2025

I brought my truck in to have the coils and spark plug changed, When i dropped it off the engine light was NOT on. But when i picked it up the engine light was on, the service guy that went to retrieve m More

by Kathaintx72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Fehl
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2025

Issac was wonderful! Got me taken care of very quickly. Had no issues.great service More

by HANNABROWN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac
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Aug 13, 2025 -

Chastang Ford responded

We appreciate the kind words! We're glad Issac made your visit smooth and easy!

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