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Chastang Ford

Houston, TX

4.8
374 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 374 reviews

January 07, 2026

Issac did a great job of getting my vehicle taken care of when I brought it in for service. More

by CCT0
Recommend Dealer
Yes
Employees Worked With
ISSAC ZIMMERMAN
Jan 09, 2026 -

Chastang Ford responded

Thank you for sharing your experience! Providing attentive and reliable service is our priority, and we’re glad Isaac delivered. We appreciate you choosing Chastang Ford.

January 05, 2026

They looked for the truck that best suited our needs in help us out on all questions 👍🙏 More

by patriciamercado1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Chastang Ford responded

Thank you for your feedback! We’re glad we could help you find the right truck. We appreciate you choosing Chastang Ford.

January 05, 2026

The service advisors are responsive to calls and technically proficient in diagnosing problems. I've been completely satisfied with the Chastang Service Department. More

by RUCKERDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Chastang Ford responded

Thank you for your kind words! We appreciate your confidence in our service department and look forward to assisting you again.

January 03, 2026

I found that they sold me a damaged vehicle and when I had questions about the vehicle, no one responded back More

by THEMANNACH
Recommend Dealer
No
Employees Worked With
Amanda
Jan 12, 2026 -

Chastang Ford responded

Thank you for sharing your feedback. We take concerns like this seriously and addressed all items that were brought to our attention. While a few concerns were outside the scope of our direct work, we still made sure everything was taken care of. If you would like to discuss anything further, please give us a call.

January 03, 2026

Isaac is very accommodating and professional. Your staff accomplished all tasks in a timely manner More

by BROWN2U4NOW
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Isaac
Jan 12, 2026 -

Chastang Ford responded

We’re grateful for your feedback! Timely, professional service is always our goal.

January 03, 2026

Great service. Service representative did a great job answering questions and getting my vehicle take care of in a timely manner. More

by thompsontwinz6
Recommend Dealer
Yes
Jan 12, 2026 -

Chastang Ford responded

Thank you for trusting Chastang Ford with your vehicle, we look forward to serving you again!

January 02, 2026

The service is efficient, professional and I never feel as though I'm being sold or pushed to do anything other than necessary services. More

by JTHURSTON4
Recommend Dealer
Yes
Employees Worked With
Isaac
Jan 12, 2026 -

Chastang Ford responded

Thank you for choosing Chastang Ford! We’re glad our team continues to deliver professional and transparent service.

December 31, 2025

Isaac - clearly set my expectations on the appointment and process of the recall. Everything was completed as expected. More

by klcook13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Zimmerman
Jan 12, 2026 -

Chastang Ford responded

We’re happy to hear great feedback and appreciate you choosing Chastang Ford and look forward to serving you again!

December 31, 2025

They always do a great job whenever I have to take my vehicle in for service More

by randy_ramos15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Chastang Ford responded

Thank you for coming back to Chastang Ford for your service needs. We’re happy to hear our team continues to take great care of you!

December 30, 2025

Awesome experience with the service department from the service writer to the technician. Very happy with the service. More

by blackbart02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
Dec 31, 2025 -

Chastang Ford responded

We truly appreciate your feedback! It’s great to hear that our service writer and technician provided a smooth and positive experience. Thank you for trusting Chastang Ford with your vehicle.

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