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Chastang Ford

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
418 Reviews
At Chastang Ford, we pride ourselves on delivering a hassle-free, transparent, and customer-focused experience. Whether you're shopping for a new or used vehicle, managing a fleet, or servicing your truck, our team is dedicated to providing expert guidance with no pressure and no hidden fees. We specialize in commercial and retail sales, offering honest pricing and top-tier customer service. Visit us and experience the Chastang Ford difference—where relationships matter and service comes first.
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6200 North Loop E

Houston, TX

77026

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Showing 418 reviews

January 15, 2026

Everything was great service was wonderful everyone was very friendly will make sure to bring all my trucks to you More

by jamesbrunson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chastang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

Chastang Ford responded

We appreciate you taking the time to share this! Providing friendly, great service is always our goal, and it means a lot that you plan to bring all your trucks to us. Thank you for choosing Chastang Ford.

January 13, 2026

Quick check in. Clean waiting room, well stocked with snacks. Service department explained repairs needed and options. More

by rquintanilla_52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2026 -

Chastang Ford responded

Thanks for sharing! We’re happy the waiting area and service communication met your expectations. We appreciate you choosing Chastang Ford!

January 11, 2026

Small and personable. No pressure and helpful. Nestor was great. Was able to get out in about an hour and a half More

by Ram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Garcia
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Jan 13, 2026 -

Chastang Ford responded

Thank you for the great review! We’re glad to hear you had a no-pressure, helpful experience and that everything moved quickly. We appreciate you choosing Chastang Ford and hope you’re enjoying your vehicle!

January 09, 2026

The representative Chris was excellent. The mechanics are not doing good with inspection or would have caught those issues on last visit before this one. More

by GARONA
Recommend Dealer
No
Employees Worked With
Chris was great, but mechanic recommendations are in question
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Jan 13, 2026 -

Chastang Ford responded

Thank you for sharing your feedback. We’re glad to hear that Chris made a positive impression and provided excellent service. We take all comments seriously and use them to continue improving our team and our processes. If you’d like to share more, you’re welcome to contact us directly at 713-678-5000.

January 07, 2026

Issac did a great job of getting my vehicle taken care of when I brought it in for service. More

by CCT0
Recommend Dealer
Yes
Employees Worked With
ISSAC ZIMMERMAN
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Jan 09, 2026 -

Chastang Ford responded

Thank you for sharing your experience! Providing attentive and reliable service is our priority, and we’re glad Isaac delivered. We appreciate you choosing Chastang Ford.

January 05, 2026

They looked for the truck that best suited our needs in help us out on all questions 👍🙏 More

by patriciamercado1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2026 -

Chastang Ford responded

Thank you for your feedback! We’re glad we could help you find the right truck. We appreciate you choosing Chastang Ford.

January 05, 2026

The service advisors are responsive to calls and technically proficient in diagnosing problems. I've been completely satisfied with the Chastang Service Department. More

by RUCKERDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2026 -

Chastang Ford responded

Thank you for your kind words! We appreciate your confidence in our service department and look forward to assisting you again.

January 03, 2026

I found that they sold me a damaged vehicle and when I had questions about the vehicle, no one responded back More

by THEMANNACH
Recommend Dealer
No
Employees Worked With
Amanda
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Jan 12, 2026 -

Chastang Ford responded

Thank you for sharing your feedback. We take concerns like this seriously and addressed all items that were brought to our attention. While a few concerns were outside the scope of our direct work, we still made sure everything was taken care of. If you would like to discuss anything further, please give us a call.

January 03, 2026

Great service. Service representative did a great job answering questions and getting my vehicle take care of in a timely manner. More

by thompsontwinz6
Recommend Dealer
Yes
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Jan 12, 2026 -

Chastang Ford responded

Thank you for trusting Chastang Ford with your vehicle, we look forward to serving you again!

January 03, 2026

Isaac is very accommodating and professional. Your staff accomplished all tasks in a timely manner More

by BROWN2U4NOW
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Isaac
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Jan 12, 2026 -

Chastang Ford responded

We’re grateful for your feedback! Timely, professional service is always our goal.

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