Chatham Parkway Toyota

Excellent Customer Service I would like to express my gratitude to Dan Clements for outstanding customer service. My 4runner was due for an oil change and he was so very helpfu I would like to express my gratitude to Dan Clements for outstanding customer service. My 4runner was due for an oil change and he was so very helpful. He was courteous and efficient while checking in the vehicle. Upon completion of the oil change/service, I paid and left but after driving about a block, the tire pressure light began to blink. I turned around and returned and Dan was right there ready to help. He took the car back again without having me wait and determined that it needed a new sensor. I appreciate his sincere professionalism and caring attitude. So very hard to find these days!! He is a perfect representative for a stellar product in Toyota! Many thanks! Diana More

A pleasurable shopping experience. It was the most outstanding car shopping experience I have ever had. Their willingness to work with any situation made my day. Outstanding job and sa It was the most outstanding car shopping experience I have ever had. Their willingness to work with any situation made my day. Outstanding job and salesperson. More

This has to be the worst customer service experience I have ever had in my 32 years of being in customer service! Had my truck towed there and was told they would take a look at it that afternoon. I arri have ever had in my 32 years of being in customer service! Had my truck towed there and was told they would take a look at it that afternoon. I arrived with my wife at around 5:30 pm. When we walked in no one spoke or acknowledged us. We waited 5-10 m8nutes before anyone said anything. Then the service rep was talking so much until she didn5 hear a word I said. Told her the same thing and she kept telling me what she thought. My instructions were to troubleshoot and call me as soon as I walked out the door she called and wanted to change a part. Wow really and it wasnt to correct the issue. At qny rate I towed the vehicle to another dealer. This Service Department is terrible. More

We recently purchased a truck from Chatham Parkway Toyota. This was the absolute best vehicle purchase ever! We had the pleasure of having Ed Smith as our salesman, not only was he on task with ev Toyota. This was the absolute best vehicle purchase ever! We had the pleasure of having Ed Smith as our salesman, not only was he on task with every thing we asked of him but he also made our experience one to remember! When the time comes for another purchase it will be done at Chatham Parkway Toyota!! Thanks for all you did!!! More

I just purchased an Avalon and I love the car!!! I love the price. I didn't have to haggle with the salesman, Robert C. About the price. The customer service was great and I recently recommended my paren the price. I didn't have to haggle with the salesman, Robert C. About the price. The customer service was great and I recently recommended my parents to purchase from Chatham Parkway Toyota. I have never been more satisfied. Again I love my car!!!!!! More

Great customer service. Herbert Swain excellent customer service A+. The entire staff at this dealership is great to work with. We did not get this same service at other Savannah dealerships. No pressure,an service A+. The entire staff at this dealership is great to work with. We did not get this same service at other Savannah dealerships. No pressure,and great friendly service is what we got out of Chatham Parkway Toyota. More

bought new truck and made 3 trips back to get blue tooth set.3 diff people and none could set it.did it myself in 30 min.also 26 days now and no car plates.after calling 4 times and emailing 6 times,still n set.3 diff people and none could set it.did it myself in 30 min.also 26 days now and no car plates.after calling 4 times and emailing 6 times,still no tags! if the 30 day tag expires,i will bring this truck and might just put it in the showroom! and i just bet this will be published! More

Stay far away from Chatham Parkway Toyoya. No one returns your calls, and they do not care about customer satisfaction. They will say anything to get you in a car and then go back on all of their promises. N your calls, and they do not care about customer satisfaction. They will say anything to get you in a car and then go back on all of their promises. No matter how high up you go, no one will follow through on what they say. My tag also expires today, and they still haven't sent me the paperwork. Chatham Parkway Toyota is an all-around horrible experience and I would highly caution others from buying a car here. More

The appointment was easy to make and I was in and out on the time that was promised. 3 for 1 tire sales are great. They even washed my car the time that was promised. 3 for 1 tire sales are great. They even washed my car More

This is very much a buyer-beware environment. Watch out for bait and switch and especilally watch our for selling aftermarket, replacement parts as factory new. Best advice, go somewhere else. My previou for bait and switch and especilally watch our for selling aftermarket, replacement parts as factory new. Best advice, go somewhere else. My previous car purchase was one hour out the door with everything. This time took over four hours and two months later I still do not have the paperwork for a tag. More