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Checkered Flag Honda
Norfolk, VA
1,116 Reviews
Welcome to Checkered Flag Honda, where you can browse our entire inventory of new Honda vehicles and used cars at our Norfolk dealership. Drive to Norfolk to test drive a vehicle, speak to one of our experts, or discuss financing options. You can also call us at 866-490-FLAG. Checkered Flag Honda has served thousands of customers find a Honda in the Virginia Beach area. Our large selection ensures that we have a vehicle for everyone, no matter what it is you're looking for. Imagine driving a stylish and sporty Honda in the Virginia Beach area by this afternoon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,116 reviews
May 23, 2021
Been looking for a vehicle for my daughter for a few months. I wanted a reliable car, so naturally I was pointed towards Honda or Toyota, and since I’ve owned a Honda for 18 years I figured Honda would months. I wanted a reliable car, so naturally I was pointed towards Honda or Toyota, and since I’ve owned a Honda for 18 years I figured Honda would be the likely choice. I’ve noticed that most CR-V’s we’ve looked at were at the side of the road dealers, and some seemed suspect. I finally came across Checkered Flag in which was a reputable name and had a vehicle we were interested in, so we went to take a look. Long story short, it was a good fit for my daughter, price was fair to better than fair, and I liked the 12 month extended warranty plus oil changes that came with the purchase, so we began the process. Yes I declined all the EXTRAS that were offered, extended warranty, a “separate” warranty for the key fob, etc. I didn’t think a week later the check engine light would come on and the key fob would fall apart. When brought in to check the service light, they said it was the catalytic converter @ a mere $3500!!, and is NOT covered under the 12 month warranty, but would have if I had bought the extended warranty! Also the key fob would have been replaced with the warranty ”I turned down”. I know the dealer would have plug the machine up and known about the converter before putting it out to sell!! They just cleared the code and put it up for sale! Lesson learned! More
by mikey574
Employees Worked With
Scottie
Helpful May 19, 2021
What a refreshing pleasure to work with these folks! Tony Tellez was FABULOUS, top notch!!! Professional, courteous, pleasant and efficient! I could not have asked for better response to my inquiry - Tony Tellez was FABULOUS, top notch!!! Professional, courteous, pleasant and efficient! I could not have asked for better response to my inquiry - he was knowledgable, forthright and completely put me at ease in purchasing a new Honda. I HIGHLY recommend Tony and the Checkered Flag team.....really great folks to work with! Other dealerships should be taking lessons from these folks - they know how to serve their customers!!! More
by fraoch
Employees Worked With
Tony Tellez
May 13, 2021
I purchased a vehicle at this location and have only purchased tires and most maintenance at this location. I went for an oil change and found out the last time I purchased tires 3 out of 4 were install purchased tires and most maintenance at this location. I went for an oil change and found out the last time I purchased tires 3 out of 4 were installed backwards. The inspection report stated to get a refund or new tires from the location where I purchased. Checkered Flag refused to replace the tires completed a road force balance and now the vehicle shakes over 55mph and the tpms light comes on also one of the tires blew out on the interstate. Customers Beware More
by DW
Employees Worked With
Janell Boone Rebecca Wilson
February 19, 2021
David Brown our service advise was professional. He provided us with a list of needed repairs and explained why and Randy Beasley performed work. It was done accurately and in a timely manner. My hus provided us with a list of needed repairs and explained why and Randy Beasley performed work. It was done accurately and in a timely manner. My husband & I will be back and strongly recommend the Checkered Flag Honda dealership! More
by Valentine
Employees Worked With
Randy Beasley
January 24, 2021
My key fob was lost a couple of years ago and after putting it off we decided to purchase a new key fob. That required the vehicle being brought in and having the old AND the new FOB. You service advis putting it off we decided to purchase a new key fob. That required the vehicle being brought in and having the old AND the new FOB. You service advisor, Janel Boone actually came to my house to pick the vehicle up, have the work performed and then delivered the vehicle back to me. THIS was certainly service above and beyond. Please take a minute and thank Janel for demonstrating service second to none ! More
by Ronald W Clark
Employees Worked With
Janel Boone
December 27, 2020
First off he was VERY professional and kind. During this pandemic I did everything online!! Made it a smooth transition! Very knowledgeable definitely will be back! pandemic I did everything online!! Made it a smooth transition! Very knowledgeable definitely will be back! More
by maleakia
Employees Worked With
December 16, 2020
YOU! Review reader you should definitely check out Checkered Flag Honda and make sure to ask for Carl. Carl Dyson is his name and he was a game changer for the experience. All I had to do was walk in Checkered Flag Honda and make sure to ask for Carl. Carl Dyson is his name and he was a game changer for the experience. All I had to do was walk in and from that moment on it was a smooth ride to the exact car I wanted. Didn't have to stress... made a new friend, even picked up a lil life advice. Overall reader you can't miss this get there. Merry Christmas! More
by tbasnight
Employees Worked With
October 26, 2020
Checkered Flag does sales the right way. No pressure at all, so they won our business! Thank you Carl for taking good care of us. all, so they won our business! Thank you Carl for taking good care of us. More
by easutton9
Employees Worked With
July 28, 2020
My husband and I had a fantastic experience buying our Honda Pilot from Chekered Flag Honda. Carl Dyson is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-fr Honda Pilot from Chekered Flag Honda. Carl Dyson is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience.I also feel that we got an exceptional value and was offered a high level of customer service. Highly recommend going to Carl Dyson and Chekered Flag Honda if you're in the market for a new or slightly used vehicle. More
by Clare's Long
Employees Worked With
April 29, 2020
Phil was wonderful and extremely cheerful and patient. Checkered Flag has continued to be a brand we have lived with for more than a decade. Checkered Flag has continued to be a brand we have lived with for more than a decade. More
by apyec001
Employees Worked With
AA Ron!!!!, Phil Biever
