
Checkered Flag Toyota
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,092 reviews
Rob was terrific from the start, very personable. Answered all questions, was knowledgable and not pushy. We had a few problems with the vehicle that were not taken care of when promised - nothing to Answered all questions, was knowledgable and not pushy. We had a few problems with the vehicle that were not taken care of when promised - nothing to do with Rob, but service department missed the notation to fix it. Now have to schedule a time to come back. Doug, a sales associate, helped me through the service dept/car loaner and didn't have to do so. Very nice and considerate. Over all, the experience was a positive one. Had hoped to resolve problems sooner not later. More
Shannon was very impressive. He went above and beyond anyone else we had dealt with to make our experience a pleasurable one. I would and do recommend both Checkered Flag Toyota and Shannon Thomas to any anyone else we had dealt with to make our experience a pleasurable one. I would and do recommend both Checkered Flag Toyota and Shannon Thomas to anyone looking for a great car shopping experience. More
Russ was very helpful durning the process of purchasing my new vehicle. From the beginning, he was very up front and honest. I appreciate honesty very much, I wish there were more sales people like that. R my new vehicle. From the beginning, he was very up front and honest. I appreciate honesty very much, I wish there were more sales people like that. Russ was also very knowledgeable regarding my vehicle. I am very pleased with the entire experience. Everyone that we encountered was pleasant. Thank you. More
just leased my 4th car through this dealership, and have always been treated fairly, friendly and efficient. the process isn't that difficult for me, because I know what I want going in, and all the sal always been treated fairly, friendly and efficient. the process isn't that difficult for me, because I know what I want going in, and all the salesman needs to do is meet me in the middle on a final deal. its fairly simple. More
I found my new Toyota Tacoma using USAA's True Car software and received an immediate call from Checkered Flag Toyota about an hour later. They beat the True Car price so we drove down there to look software and received an immediate call from Checkered Flag Toyota about an hour later. They beat the True Car price so we drove down there to look at the truck. It was the same truck I built right down to the color choice. Alex Suarez, the sales representative, answered all my questions and concerns about the truck. I also brought in two vehicles to trade in and got a fair deal on both of them. The entire team that helped in the sale of the truck were professional and polite. I highly recommend Alex and the rest of The Checkered Flag team on any car sale from there. More
Although the process of purchasing a vehicle is a lenghtly one, my wife and I felt at ease and not pushed or pressured into the purchase. This was the second vehicle purchased from Checkered Flag To lenghtly one, my wife and I felt at ease and not pushed or pressured into the purchase. This was the second vehicle purchased from Checkered Flag Toyota, and knowing the Toyota brand, and having excellent, friendly and inviting customer service made the experience a lot less stressful. Our compliments to Mr. Aiden, Yuan and the staff of Chechered Flag Toyota for putting the needs of the customer first, and hope to yes you in the future!!! More
Overall, our experience has been nothing short of excellence. To be honest, we did not plan to buy anything on that 18 May weekend. But Mr. Suarez's friendliness, un-intrusive approach put us at eas excellence. To be honest, we did not plan to buy anything on that 18 May weekend. But Mr. Suarez's friendliness, un-intrusive approach put us at ease, coupled with his professionalism and expert knowledge of the vehicle (2013 Highlander Limited) along with information on the financing/rebate offers for active duty military mbrs, pushed over from being on the fence to actually signing the purchase documents. Overall, he and his team did an outstanding job in explaining the terms and conditions and additional protection offers for us to make informed decisions. I would definitely have Mr. Suarez for future business dealings. More
Bill Peterson was my salesman and was very nice and friendly. He was very familiar with all the cars, and very helpful in the selection of my auto. When I buy again, I will ask for him to assist me. friendly. He was very familiar with all the cars, and very helpful in the selection of my auto. When I buy again, I will ask for him to assist me. In fact, he was so helpful he drove the new car home for us. We appreciated that very much. We have bought several cars from Checkered Flag and have been completely satisfied with all the cars, prices and service. More
I visited many local dealerships to look at various brands and models and finally decided on a Toyota RAV 4 AWD Limited SUV. Checkered Flag was the only dealership that had the exact vehicle with the brands and models and finally decided on a Toyota RAV 4 AWD Limited SUV. Checkered Flag was the only dealership that had the exact vehicle with the options I wanted. Mike Morales was very professional in my dealings with him and I will be very happy to recommend him and the Checkered Flag Toyota dealership to family / friends / others. I traded in my old SUV and all went very smoothly during my purchasing of the new vehicle. My new RAV 4 was delivered very clean and all worked well on the vehicle. So far I am very pleased with my purchase. More