Excellence Service with tires & vehicle purchases
Tire pressure light came on. Called Charles Barker because they are closer to my residence/work, and they said to come in. Went this afternoon, and
Tire pressure light came on. Called Charles Barker because they are closer to my residence/work, and they said to come in. Went this afternoon, and technician said it would be a 2 hour wait (for tire check!). Tried to go to gas stations but two were backed up with other customers. Called Checkered Flag. They said to come in, and there would not be a wait. When I got there, I was pleasantly greeted by a young lady who immediately took my vehicle, added some air and discovered I had a small screw in tire. She immediately got a tire technician who pulled out screw. He also gave me a tire gauge. They greeted me warmly and took care of my issue immediately. I asked to speak with their manager so I could express my satisfaction, but since she was in a meeting, they suggested I post a review. Also, purchased two vehicles from them. When I was shopping for a Hylander 3 years ago, Charles Barker salesman would not give me the time of day (which was sad since I had purchased my minivan from them). Came to Checkered Flag and purchased one. it was such a great experience, a month later, we purchased another vehicle. we have been pleased with the customer service and vehicles. My experiences are completely different than the prior Toyota dealership. I highly recommend Checkered Flag.