
Checkered Flag Toyota
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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While checking in for my service appointment. I asked for an appraisial on my vehichle. A sales manager happened to be in the area and stopped by to give me his card and personal phone number. He crunc for an appraisial on my vehichle. A sales manager happened to be in the area and stopped by to give me his card and personal phone number. He crunched numbers all day until we were able to agree to terms that all of us could live with. My husband and I left with two new cars for the price of one. This was an awesome experience. We will do business with this dealership in the future. More
I went to Checkered Flag with the intentions of checking out their sticker prices. A few hours later I left with my new 4Runner. The Sales Manager was a little rough around the edges... his first question out their sticker prices. A few hours later I left with my new 4Runner. The Sales Manager was a little rough around the edges... his first question was "Do you have an appointment?" I would have preferred a greeting like "How may I help you?" However, I ended up working with Bill Peterson, who was friendly and most importantly, was able to answer all my questions. I ended up with a great deal that included all the extras I wanted. More
Bill Mulligan was one of the most professional, helpful sales people I have met. Dealership is clean, staff are friendly, and purchase was a pleasure. sales people I have met. Dealership is clean, staff are friendly, and purchase was a pleasure. More
THE QUALITY OF SERVICE RENDERED BY YOUR SALES PERSON (ALEX SUAREZ)IS OUTSTANDING, AND I'M MORE HAPPY TO RECOMMEND TO ANY BUYERS WHO'S LOOKING TO MORE AFFORDABLE, DEPENDABLE CARS OF THEIR LIFE. (ALEX SUAREZ)IS OUTSTANDING, AND I'M MORE HAPPY TO RECOMMEND TO ANY BUYERS WHO'S LOOKING TO MORE AFFORDABLE, DEPENDABLE CARS OF THEIR LIFE. More
We have bought three vehicles from Checkered Flag Toyota and I will continue to buy vehicles from them in the future. The sales staff is great, and the service personnel are great. Robert Rosser, in partic and I will continue to buy vehicles from them in the future. The sales staff is great, and the service personnel are great. Robert Rosser, in particular, is a friendly very personable individual with a great personality. He maintained a professional demeanor and did not resort to high pressure. Mr. Rosser knew the vehicle and was able to answer all of our questions. All in all our recent purchase was a very pleasant stress free and hassle free experience. Dennis and Theresa Waite More
When I called Thursday morning about a black 4 door sedan for my daughter, I knew I would be buying a car within 24 hours from someone. I have been searching for a car for some time but had to wait for fami for my daughter, I knew I would be buying a car within 24 hours from someone. I have been searching for a car for some time but had to wait for family finances. The important item to note is that Tegan did not know how serious I was. In the past, as a woman in dealerships in Baltimore, I was essentially told to come back when the decision maker is available. Tegan treated me with respect and willingly discussed safety and mechanical issues with me. I appreciated how quickly he came back with answers to my questions. Tegan worked hard to make this sale happen. My daughter is away at college and once she found out we had found a car for her, she wanted it immediately. Unfortunately, the next day was Tegan's day off. When I called the dealership Friday morning, Tegan was there and I knew that if I made the 5 hour round trip to Salisbury MD to get Melanie, that her car would be ready. The bottom line is that I was comfortable enough with Checkered Flag to let my daughter drive to Baltimore. Thank you Tegan, Richard Gmelin and the shop technicians. Lois Stickles More
Terrence was the most easy going car salesman I have ever worked with. I called him up to tell him I sold my truck and to get the truck I wanted ready and that I would be in shortly. Well, my buyer had iss worked with. I called him up to tell him I sold my truck and to get the truck I wanted ready and that I would be in shortly. Well, my buyer had issues and I had to call Terrence to tell him that I wouldn't be in that day. He said, "no problem". I came in the next day to finish the deal. He was so helpful and understanding. Thanks Terrence! More
Very easy, painless, and quick experience will repeat when the time comes and will recommend. James and the team at Checkered Flag Toyota are great. when the time comes and will recommend. James and the team at Checkered Flag Toyota are great. More
THE CAR SALESMAN I WORKED WITH WAS BY FAR THE BEST. Unfortunately, the good part of my experience ended there! The dealership was nothing but a hindrance beyond that. The attitude of the business mana Unfortunately, the good part of my experience ended there! The dealership was nothing but a hindrance beyond that. The attitude of the business manager was appalling. He talked to me in a way that no one in a Customer Service position should EVER treat a customer. I had to make multiple trips to the dealership due to their incompetence. I will never go to Checkered Flag for ANY service. I will be sure to choose any of the other Toyota Dealerships in the local area for service rather than returning to Checkered Flag. More