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Checkered Flag Volkswagen
Virginia Beach, VA
1,147 Reviews
We appreciate you taking the time today to visit our Virginia Beach Hyundai dealer website. Our goal is to give you interactive access to our new Hyundai cars and used cars, as well as to allow you to conveniently get a quote, schedule a Hyundai service appointment, or apply for a car loan in Virginia Beach.
At our new Hyundai dealership in Virginia Beach, we have devoted ourselves to helping and serving our Chesapeake area customers to the best of our ability. We believe the cars we offer are of the highest quality available. We understand that you rely on our Hyundai dealer website for accurate information, and it is our pledge to deliver you relevant and accurate content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to serving customers in Virgina Beach, Chesapeake, Hampton and Newport News, Virginia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,147 reviews
September 01, 2021
Yesterday did not end ad planned.... My wife and I went to Checkered Flag Volkswagen, just to see and test drive a TAOS and TIGUAN. We were met by Aali in the parking lot, who asked if she could help. An to Checkered Flag Volkswagen, just to see and test drive a TAOS and TIGUAN. We were met by Aali in the parking lot, who asked if she could help. And she did - above and beyond expectations. Her knowledge of the cars and her ability to answer all of our questions made us both leave with an new TIGUAN and a gut feeling, that we were heard. I can only say, that if if were not for Aali, we might have left without a car... I can only appreciate her effort and true-to-customer service. A BIG WELL DONE from us....and our daughter who now will hunt down various sushi-places in Virginia Beach... More
by Jesper Lyngholm
Employees Worked With
Aali J. Ayson
July 11, 2021
Nick Rios is the associate to call. I’ve done business all over the world and Nick Rios’s attention to detail and customer service is world class. He helped me find the car I wanted and picked me up as I all over the world and Nick Rios’s attention to detail and customer service is world class. He helped me find the car I wanted and picked me up as I flew in to pick up the car. Beyond just being a respectful and likable person, Nicke is detailed, complete and timely with communication. I’d buy another car from Checkered or wherever Nick may work. Great experience. More
by mitchell.555
Employees Worked With
Nick Rios
May 20, 2021
I AM HIGHLY IMPRESSED WITH THE EPIC CUSTOMER SERVICE!! MY SALES REP WAS CARRINGTON AND SHE IS SUPER DETAILED ORIENTED, GREAT PERSONALITY, GAVE MY HUSBAND AND I MONUMENTAL STATS OF THE VOLKSWAGEN THAT I P MY SALES REP WAS CARRINGTON AND SHE IS SUPER DETAILED ORIENTED, GREAT PERSONALITY, GAVE MY HUSBAND AND I MONUMENTAL STATS OF THE VOLKSWAGEN THAT I PURCHASED!! SHE COVERED EVERY DETAIL BEFORE WE EVEN TEST DROVE THE VEHICLE!! I SIMPLY LOVED HER ATTITUDE AND GENUINE CARE FOR HER CUSTOMERS!! CARRINGTON ROCKS!! SHE EXCEEDED MY EXPECTATION!!! More
by Dr Shirl, PhD
Employees Worked With
Carrington
April 19, 2021
A friend bought a used car from Volkswagen Checkered Flag. Days later, the wheel fell off while he was driving. Luckily, he was in a parking lot or this would have caused serious injury or death. The is Flag. Days later, the wheel fell off while he was driving. Luckily, he was in a parking lot or this would have caused serious injury or death. The issue was determined to be caused by a faulty alignment job performed by Checkered Flag before sale. Even more frustrating for him is trying to get in touch with the dealership. After calling EVERY DAY for 2 weeks, he is still yet to hear from anyone that has any authority to handle the issue. He has emailed and left countless voicemails to Lee Brooks, the GM, and Jesus Vicente-Salas, the service manager, with no response. Considering he could have died, I would expect a timely response to this issue- Checkered Flag Volkswagen has let us down. I am very disappointed in how Checkered Flag Volkswagen has handled (or rather, avoided) this issue. To any buying a car in the future- good luck getting in touch with them if you have issues/questions afterwards. Approaching a month from first contact with Checkered Flag... around the 3 week mark, Checkered Flag said they would contact the Alfa Romeo dealership fixing the car. One week later, nobody has heard from them! Ridiculous. More
by kasmith0113
Employees Worked With
Jesus Vicente-Salas, Lee Brooks
March 09, 2021
Ashlin Lynch was amazing. I told her what I wanted and she made it happen. I'm in love with this car. Her customer service is amazing, and she was very patient with me. Thank you! 😁 she made it happen. I'm in love with this car. Her customer service is amazing, and she was very patient with me. Thank you! 😁 More
by Dayquan Jordan
Employees Worked With
Ashlin lynch
February 05, 2021
I had a great experience at this dealership! Linda and Ali were above and beyond helpful. I sincerely appreciated their no hassle approach. They provide me the information I needed, and gave me space to m Ali were above and beyond helpful. I sincerely appreciated their no hassle approach. They provide me the information I needed, and gave me space to make the decision without numerous text and phone calls. They were transparent on what they were and were not allowed to do, and never fed me a line. Excellent dealership, would definitely buy there again! More
by Amber
Employees Worked With
Linda and Ali
December 15, 2020
Terrible customer service. My husband and I purchased a Terrible customer service. My husband and I purchased a brand new Atlas 3 months ago. A day after purchasing they had to take our car away to do an Terrible customer service. My husband and I purchased a brand new Atlas 3 months ago. A day after purchasing they had to take our car away to do an upgrade they forgot about. They also had to call several times and have us return to complete paperwork they also forgot about. We were promised someone would show us how to use the features on our car and no one called us or returned our calls to set something up. I also had a $500 voucher through our works partner program and it wasn’t honored, and once again despite several phone calls, no one has called me back about it. Now, 3 months later they have the audacity to send me a letter in the mail asking for $80 for an accounting error they made. What a joke. I would not recommend them unless you like wasting your time. More
by Slenchert
Employees Worked With
Lee Brooks
September 14, 2020
Everything was great. I was very impressed with Marvin Arthur. He explained everything to me about the company. Very professional and I would recommend anyone who is looking to purchase a vehicle to talk Arthur. He explained everything to me about the company. Very professional and I would recommend anyone who is looking to purchase a vehicle to talk to my guy Marvin More
by nujarulz
Employees Worked With
Marvin Arthur
September 09, 2020
I would like to give a big thumbs up to Linda my sales rep at Checkered Flag Volkswagen. She was nice enough to help me while she was having a bite to eat and I interrupted her. She assisted me with my ve rep at Checkered Flag Volkswagen. She was nice enough to help me while she was having a bite to eat and I interrupted her. She assisted me with my vehicle purchase and never got a chance to finish her food. Linda has a great personality, attitude, and good conversation. She even followed up with me to send a birthday shout out. Truly appreciate what you do. Also, I would like to give a shout out to Mike who handled my paperwork. He was able to get the transaction knocked out and take care of any follow-ups with no problems. Great attitude and demeanor. Appreciate all the GREAT customer service at the dealership! More
by shawn.morrison
Employees Worked With
Linda, Mike
August 06, 2020
Best car buying experience ever Kristi Airington made it a pleasant and seamless experience. She is very knowledgeable and has a great personality, she definitely knows her business. Kristi Airington made it a pleasant and seamless experience. She is very knowledgeable and has a great personality, she definitely knows her business. I would definitely recommend Checkered Flag Hyundai World and Kristi Airington. Outstanding service, great experience. More
by douglas
Employees Worked With
Kristi Airington
