Cherry Hill Mitsubishi

Awful place, stay away! They bully you, lie, and do not honor the offers they make online or in the store. They called me three times after I visited to say they could make They bully you, lie, and do not honor the offers they make online or in the store. They called me three times after I visited to say they could make the deal I wanted. But once you get there they sit you down, ignore you for a while, then proceed to tell you all the reasons why it's your fault they can't give you the deal they offered. More

gross appalling WORST DEALERSHIP EVER I bought a car on November 2nd. The car is a 2003 BMW 330i. I started experiences a lot of problems recently and I have mechanics in my family who bel I bought a car on November 2nd. The car is a 2003 BMW 330i. I started experiences a lot of problems recently and I have mechanics in my family who believe I may have bought this car with a blown head gasket, so I no longer want this car in the slightest. I want to get my money back and just go to another dealership. First, I’m paying way more entirely for what this car is worth, secondly after all the BS i’ve encountered with this dealership I don’t want a car through them at all, and third I don’t want to own a car that is already having this many problems three months in! Honestly I’m going into the dealer on Wednesday to see if i can get my money back, and if theres nothing they will do I guess the only thing I can do is file a complaint with the BBB and look into getting a lawyer. More

Worst experience I have ever had with a dealership We bought a 2014 Jeep grand Cherokee from Cherry Hill Mitsubishi. They lied to us about how much they gave us for our trade-in. The used car manager " We bought a 2014 Jeep grand Cherokee from Cherry Hill Mitsubishi. They lied to us about how much they gave us for our trade-in. The used car manager "San Juan"'is very ignorant using profanities on the phone when I called him about the radiator leaking one week after we purchased the SUV. They tried getting out of doing the radiator under warranty by lying to us and saying a rock hit it. I wouldn't advise anybody to buy a vehicle from Cherry Hill Mitsubishi. They are very unorganized and extremely ignorant to their customers after the sale. Please take my advice and stay as far away from this dealership as possible. I still can't believe they would hire someone as ignorant as the used car manager "San Juan". I've never had anyone speak to me the way he did. Very low class dealership. More

Worst experience ever Bought a used Lancer because we thought it was a good deal and was lied to and mislead from the get go ... don't buy from them! Bought a used Lancer because we thought it was a good deal and was lied to and mislead from the get go ... don't buy from them! More

One word only "Fraudulent" Don't ever use this dealership. They say one thing and do another. Had problems with getting car titled, which caused major problems with the bank, Don't ever use this dealership. They say one thing and do another. Had problems with getting car titled, which caused major problems with the bank, problems with payments. Never, Never will use them again. Hard to get any answers and when you do, they are nasty. They take advantage of general public not knowing how these lease options work. Very sorry I ever traded in my old lease before it's time. Got socked with a major "early termination of lease" payment. Never, Never again. More

One price online and one when they get you to come in Listed a car for 34k online, I told them I had to drive 2 hours and asked will they match other dealers. I was told yes. Not only did they not match t Listed a car for 34k online, I told them I had to drive 2 hours and asked will they match other dealers. I was told yes. Not only did they not match they raised the price 3k when I got to the dealer. Waste of time and extremely shady More

Horrible If you want to be lied to then shop here. These ppl are the lowestest of the low. Bought car in May, never detailed, handshake price was lower than th If you want to be lied to then shop here. These ppl are the lowestest of the low. Bought car in May, never detailed, handshake price was lower than the price I signed to but after spending my entire memorial day weekend I didn't want to be bothered anymore. Also got threatened when I went back to ask for copies of the paperwork. More

Awful This was by far the worst dealership I've ever went to. The sales associate TJ liked thru his teeth to make a sale and collect commission. The general This was by far the worst dealership I've ever went to. The sales associate TJ liked thru his teeth to make a sale and collect commission. The general manager Bill Kopp is a coward and wanted to actually try to fight me but was unwilling to go give me his address like the gentlemen he was being. He started talking about cops so I figured he was shaking in his boots. Anyway TJ told me that after 12 months I could return my car and that the negative equity wouldn't roll into my next lease. So when the 12 month period came I went in to trade my car and get into the next lease at the promotion price. He came back to me and told me a payment that was double my original payment and tried telling me it was a good deal!! Hahaha these guys are con artist and should be out of business. I made a complaint with the BBB and every review I read has a similar story of horrible customer service. These guys will be out of business in no time More

Not happy My husband and I went to this dealership to test drive a used Nissan Versa. We liked the salesman (Mike) and we were interested in purchasing the car My husband and I went to this dealership to test drive a used Nissan Versa. We liked the salesman (Mike) and we were interested in purchasing the car. We gave an offer, they gave us their price, etc. However, the car didn't come with any warranty; it was being sold as is. They offered us a 3-month warranty for an additional $2K. The manager (?) owner (?) came over and insisted it was a good deal, great car. However, if it was such a great deal, we felt he would stand behind it with at least a 3-month warranty that we wouldn't be charged for. Or at least not $2K for one. He was starting to get a little belligerent, and that turned me off even more. We didn't make the purchase. He could have been less old-school, and overbearing about it. He was an older man, so that probably accounts for it, though his demeanor and behavior were still inexcusable. Incidentally, he (mgr? owner?) was the first person to greet us when we first arrived. No handshake, no smile, poor attitude. We were more friendly than he was! Go figure. Anyway, that's my experience with this particular dealership. More

Good Experience Purchased a used 2013 Outlander Sport LE, the staff was friendly and worked with me so we could get a deal done. The process was a good experience. Purchased a used 2013 Outlander Sport LE, the staff was friendly and worked with me so we could get a deal done. The process was a good experience. I was able to make a decision on a car, trade in my old car, get financing and get out the door in just over 2+ hours. Bob Badolato was great to work with. Kudos to the whole staff! More