Chevrolet Buick GMC Cadillac of Murfreesboro

Very friendly staff all around. Service was prompt and thorough. Justin notified me of what would need to be done in the near future and the costs. Appreciate the care they took. thorough. Justin notified me of what would need to be done in the near future and the costs. Appreciate the care they took. More

NOT VERY FRIENDLY, NO COVID PRECAUTIONS, I have been searching for a used vehicle for a few months now. I have it narrowed down to 3 vehicles. I am older and have conditions that would make C I have been searching for a used vehicle for a few months now. I have it narrowed down to 3 vehicles. I am older and have conditions that would make COVID really bad for me so the search is slow. This dealership had all 3 of the vehicles I am looking at prices that are in my budget. I have my own financing, I just need a car. As I am in my 60's I do not think I need a new car, just something used and reliable. I was wearing a mask and had to ask the salesman to put one on, Nobody else in the dealership was wearing one. I was told because of COVID I could only test drive 2. That was fine. I told him the 2 I wanted to drive. He went to get the first one. It looked nice we talked about it He gave me the key so I could drive and then went to get in the passenger side, I said oh no I need to drive alone as I have no immune system and need to social distance. He said it was not allowed so I said no thanks my health is more important to me. He then said he would ask the manager if I could and the manager said no. So I left and went to another dealer on my list and was able to test drive a vehicle alone. I have not found my car yet but I have it narrowed down. Whatever I get will not be from this dealership. I get that a lot of people do not believe in the COVID or the wearing of masks. Some of us do not have the option of taking this disease lightly. I think if a customer comes in wearing a mask it would be nice for the salesman to put one on also. More

Transmission Issues After two attempts to have Wilson County GMC repair the transmission, I am overwhelmed by the service and professional attention provided by Dave Hold After two attempts to have Wilson County GMC repair the transmission, I am overwhelmed by the service and professional attention provided by Dave Holder at Murfreesboro Chev GMC. It is true Murfreesboro GMC is 30 miles from my home, but I will not be returning to Wilson Co. for any service. More

As always, the service was excellent. Anna was courteous and professional. She is the best service rep we have ever had. Due to CV-19, I left my car and was pleased that it was ready by the end of the day and professional. She is the best service rep we have ever had. Due to CV-19, I left my car and was pleased that it was ready by the end of the day. I could not have asked for a better experience! More

I went in for an oil change today. ( 8-7-2020) Terrible experience. When I got there no employee were using face coverings. They did have a sign that said use social distance but that's not real easy when experience. When I got there no employee were using face coverings. They did have a sign that said use social distance but that's not real easy when the check in comes over and has to get your information. ( After I made an appointment). I decided that since the waiting room was crowded I would walk the lot until my car was finished. While I was walking another employee came to check if I needed help.( once again no face covering) After about 30 minutes I went back to the bay where the cars were kept and my car was finished. I got a phone call from the service department ( while I was standing 15 feet from my car) to tell me my service was complete. I said ok I am in the bay with the cars. She shad ok I called for you and no one came. I told her i wasn't sitting in the waiting room. She responded with how do you want to pay cash check or card. I was paying with my debt card so i told her that. Silence. "Do you want to pay over the phone?" . Well since I dont know where you are and I am standing near my car I guess that's what I will do I told her. Ok. I paid over the phone and met her at the car to get my receipt( which she brought with no face covering). I understand that not everyone agrees with the mask wearing but if you can see a customer wearing one then maybe as a professional business you should follow suit. More