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Chevrolet GMC of Fairbanks
Fairbanks, AK
456 Reviews
At Chevrolet GMC Of Fairbanks, located off AK-3/Robert Mitchell Expressway in Fairbanks, Alaska, you'll find a great selection of new and used cars, trucks and SUVs to buy or lease. Whether you're researching for used, certified pre-owned, or new vehicles, we'll help you choose a car that fits your budget from our vast inventory. Visit us today or browse vehicles online and see why our customers travel from nearby North Pole and Fort Wainwright to shop our new and used cars. Our hospitable environment welcomes drivers of all walks of life, and our sales department is here to help you seven days a week. Get more information about our dealership at fairbankschevy.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 456 reviews
February 17, 2018
Maintenance work I noticed a fluid leak on my 2014 GMC Sierra and was able to get an appointment within a few days. The diagnosis came shortly after dropping the vehic I noticed a fluid leak on my 2014 GMC Sierra and was able to get an appointment within a few days. The diagnosis came shortly after dropping the vehicle off and it was an easy fix. They had the parts and the repair was completed in short order, including my late request for an oil change. The service was great and they were more than happy to honor the warranty. More
by Gary Burke
Employees Worked With
February 08, 2018
Got exactly what I wanted! I bought exactly what I wanted and the salesman helped me not settle for a vehicle that I didn't love. The follow up has been great and helpful. I bought exactly what I wanted and the salesman helped me not settle for a vehicle that I didn't love. The follow up has been great and helpful. More
by Mello
Employees Worked With
Todd Baham
January 30, 2018
Excellent dealer from sales to service to parts Wonderful experience with the whole service team from advisors to technicians. Would recommend to any and all. If you need a dealer to go to choose Ch Wonderful experience with the whole service team from advisors to technicians. Would recommend to any and all. If you need a dealer to go to choose Chevrolet gmc Buick of fairbanks More
by Jt2184
January 27, 2018
Great experience Walked in because my tire pressure was low. The maintenance department quickly saw me and resolved the issue. Very appreciative of their professionali Walked in because my tire pressure was low. The maintenance department quickly saw me and resolved the issue. Very appreciative of their professionalism and their customer service. Definitely would recommend this dealership to others. More
by Hammerhead785
Employees Worked With
January 24, 2018
Great I have worked with Walt before and he does a great job. Daniel is a great salesmen. Its was really nice that Daniel went over everything in the truck I have worked with Walt before and he does a great job. Daniel is a great salesmen. Its was really nice that Daniel went over everything in the truck with us. Thank You More
by casey57
January 23, 2018
Radio replacement Great job with customer service, Amanda was very helpful in rescheduling my appointment when I had a family emergency. Overall very helpful and consi Great job with customer service, Amanda was very helpful in rescheduling my appointment when I had a family emergency. Overall very helpful and considerate to my needs. More
by Robin Renfroe
Employees Worked With
Amanda Craig
January 22, 2018
My salesman was awesome and I bought a brand new truck. My salesman Todd was very helpful and answered all of my questions. He was very informative on the vehicle that I was interested in. I'd recommend T My salesman Todd was very helpful and answered all of my questions. He was very informative on the vehicle that I was interested in. I'd recommend Todd to all my friends and family that are looking for a new vehicle. More
by Hunter69
Employees Worked With
Todd Baham
January 16, 2018
Great I was in and out in no time. Didn't have to wait long at all. Would be nicer to be able to make appointments for oil changes I was in and out in no time. Didn't have to wait long at all. Would be nicer to be able to make appointments for oil changes More
by Weldingqueen18
Employees Worked With
Don't remember
January 12, 2018
Great Team They did a good job in listening to where I needed my payments to be and made every effort to meet that price. Great team effort from sales to finance They did a good job in listening to where I needed my payments to be and made every effort to meet that price. Great team effort from sales to finance. More
by Birder123
Employees Worked With
Zach Berka. I opted to check out Lithia and ultimately by a Chevrolet based on his recommendation. , Delissa Kinsey, Damon Baker, Kevin Grammont
December 28, 2017
Dealer does not care about customer safety or satisfaction! Lithia Chevrolet/Buick/GMC of Fairbanks is WORTHLESS! BEWARE of a dealer totally unconcerned with your safety! My husband's company bought 2 bra Lithia Chevrolet/Buick/GMC of Fairbanks is WORTHLESS! BEWARE of a dealer totally unconcerned with your safety! My husband's company bought 2 brand new 2017 trucks in mid October. One seems okay. The other, my husband's, has had a window issue from day one. They would not open/close, or at times would do so on their own. Now they simply will not open. THIS IS A SAFETY ISSUE. Over two months later - waiting for them to come up with a resolution - he was told today - by the SERVICE MANAGER - to call Corporate - there is nothing they can do. BS! There are other trucks on the lot they could pull the parts from, or give him a new truck! This one is obviously defective and dangerous. If he is injured in anyway because of this issue I WILL hold them responsible. Competely inexcusable treatment! More
by Upset Wife
