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Chevrolet of Carson

Carson, CA

2.8
33 Reviews

2201 E 223rd St

Carson, CA

90810

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Showing 33 reviews

April 27, 2023

Thank you for making my experience easy, i was very happy with muy buy, thank you again!!! More

by auroramarin06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy and David
Apr 27, 2023 -

Chevrolet of Carson responded

It was our pleasure to assist you, Aurora! Thank you for choosing Chevrolet of Carson and for sharing your experience. Safe travels ahead!

April 24, 2023

I’ve noticed that there are some bad reviews here on to this dealership. However, my experience was pleasant. David was my car salesman. My transaction was easy, smooth and quick, never purchase a car this More

by Christinea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Apr 25, 2023 -

Chevrolet of Carson responded

We appreciate you sharing your experience, Christinea! It's great to hear that David provided you with an easy and quick sales process for your used Grand Jeep Cherokee. Enjoy your new ride and safe travels ahead! Thank you for choosing Chevrolet of Carson!

April 21, 2023

Avoid this dealer at all costs, especially for used cars. They are manipulative and liars and only care about making a sale. They failed to disclose issues with the safety systems on the used car I bought More

by foggier-segment.0y
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Trupsin
May 03, 2023 -

Chevrolet of Carson responded

We are concerned to hear about your negative experience. We strive to provide our customers with quality vehicles and it’s disappointing to hear that we fell short in your case. Our client's safety is our top priority. so we would like to speak with you further to see how we can make things right. Please give me a call at your earliest convenience. Sean Evans - General Manager - 424-323-3635

April 20, 2023

Bad service on Saturday afternoon. You guys are no good don’t keep your word you need to tell the customer everything that’s missing from the car before you sell it to him them with my More

by Arthur_AlvillarArthur Alvillar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ceaser from sales and Diana, Bryan Vasquez
May 03, 2023 -

Chevrolet of Carson responded

Arthur, I'm sorry to hear that you had a negative experience at our dealership. We always strive to provide our customers with the best possible service, and it sounds like we fell short of our high expectations. Additionally, I apologize for any miscommunication that took place here. We'd like to see if there's anything we can do to make things right. Please consider contacting me directly when time permits. Thank you, Sean Evans - General Manager - 424-323-3635

April 08, 2023

Long story short. .... Lies, deception, and greed. I voiced an interest in purchasing a vehicle and asked for a quote on the out-the-door price. I was sent an email More

by Richard
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Alex Argueta
May 03, 2023 -

Chevrolet of Carson responded

Richard, I am sorry to read this feedback. It is our goal to deliver a straightforward and professional purchase experience, and we never intend to mislead or overcharge our guests. I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Sean Evans - General Manager - 424-323-3635

April 05, 2023

Amazing experience at this dealership, everyone I encountered in the Service Department exceeded my expectations. Very professional, very friendly. I would absolutely recommend the Service Department More

by laura q
Recommend Dealer
Yes
Employees Worked With
Roger Rodriguez
Apr 06, 2023 -

Chevrolet of Carson responded

Our team is always happy to help you out, Laura! Thank you so much for choosing Chevrolet of Carson and we will see you next time!

April 05, 2023

Terrible experience with Bryan V, we special ordered a vehicle in December and placed a deposit on a vehicle. Went into the dealership based on emails back and forth. Walked into the dealership and Bryan More

by D.California79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Vasquez
Apr 18, 2023 -

Chevrolet of Carson responded

We are disappointed to hear this feedback about your sales experience. We strive to demonstrate our commitment to customer service every day, and I am disappointed to see we've fallen short of our high standards. I am sorry that you have had such a difficult time with one of our team members, and I would like the chance to make this right. I would like to learn more information about your visit, would you please reach out to me directly so that I may assist you in the best possible way? Thank you, Sean Evans - General Manager - 424-323-3635

March 22, 2023

Christopher was our Salesman. Definitely made our purchase experience with Carson Chevrolet smoothly. We will definitely come back. More

by Egallego13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 22, 2023 -

Chevrolet of Carson responded

We are so happy to hear that Christopher worked hard to ensure your satisfaction! Thank you for your 5-star review of Chevrolet of Carson!

March 19, 2023

Great service they were fast and very helpful! We left very happy with exactly what we wanted :) More

by Vanessa Munoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahram afshar
Mar 20, 2023 -

Chevrolet of Carson responded

Vanessa, thank you for reviewing us! We are so glad to hear that you had a successful purchase experience working with the Chevrolet of Carson team. Safe travels, and we hope to see you back again down the road!

March 13, 2023

Here We go again at this dealership. third time changed name since i been using this dealer and always the same problems, I called in because i have a recall on my 2021 Chevy trailblazer More

by Peterpfischer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie, David Ortez
Mar 20, 2023 -

Chevrolet of Carson responded

Peter, I am sorry to read this feedback. We strive to deliver a straightforward and accommodating service experience, and we never intend to inconvenience our guests. I assure you that we will work towards improving our communication moving forward. Lastly, I would appreciate another chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Sean Evans - General Manager - 424-323-3635

Mar 21, 2023 -

Peterpfischer responded

continuously sent to voice mail