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Chevrolet of Carson
Carson, CA
33 Reviews
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Showing 33 reviews
December 05, 2022
Terrible! Terrible! Terrible! Service.took my car for a diagnostic check and oil change and its been there since tuesday.i had to call and leave 3 messages bef Terrible! Terrible! Service.took my car for a diagnostic check and oil change and its been there since tuesday.i had to call and leave 3 messages before my call was returned.it took 3 days of them having my car there before they could tell me what was wrong with my car.then I called 3 more times 3 days later before my call was returned to finally tell me what was wrong with my car( a guy named david).I tried to explain to him that I needed to know how long it would take to fix the problem because I had to rent a vehicle ( at my own expense) David informed me that the new owners hasn't set up the rentals with enterprise lol he ( david) informed me that he immediate go check and see when my car would be fixed and call me back and that was 3 days ago.its been 6 days total now that they've had my car and I still don't know if or when it will be fixed..smh don't ever take your car there people!!! More
by douchie85
Employees Worked With
David
Helpful November 25, 2022
I've made appointments on the My Chevrolet app twice for this dealership. Both times I was told they didn't have any record. I learned from my previous appointment and took a screenshot. I spent hours waiti this dealership. Both times I was told they didn't have any record. I learned from my previous appointment and took a screenshot. I spent hours waiting without an update until I went ti inquire. I've been here going on 6hrs. The appointment doesn't help. Im waiting for a defective part that has an extended warranty to be replaced. The part caused my car caused my car to hesitate, stall, drive sluggish, and the check engine light to come on. A few employees said hi and commented on how long I've been here, but it didn't improve my situation. They don't shuttle anymore, so. I've been sitting for hours. The receptionist felt sorry for me and got someone to talk to me. Recap I spent 6 hrs with an appointment, to get a defective part removed that was affecting my car, and was infored i needed an extra service that cost $380, no discount. After six hours and $400 this will be my last time here. More
by miki51882
Employees Worked With
I don't remember his name
November 17, 2022
The worst service department ever brought in my chevy silverado 1500 for the 4th time first time they sold me the truck the was on demo mode second time electric problem 3rd time the truck had around 600 silverado 1500 for the 4th time first time they sold me the truck the was on demo mode second time electric problem 3rd time the truck had around 6000 mile engine broke and know the 4th time transmission problem and it only was 19000 mile and the guy German will not answer my calls what a customer service the worst More
by terriblecobra975
Employees Worked With
Service people
