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Chevrolet of Culver City - Service Center

Culver City, CA

4.2
1,562 Reviews

1,562 Reviews of Chevrolet of Culver City - Service Center

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June 16, 2021

The service was fine. I was however told it would be 1 to 1-1/2 hours. I got there for my appt. at 7:15 am and wasn’t called to pick up my truck until after 1 pm. Maybe next time you can be a little more rea More

by IRocio-Tahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Jun 17, 2021 -

Chevrolet of Culver City responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all of your car needs in the future. - Customer Service, Michelle M.

June 16, 2021

Took our Bolt in for a Manufacturer’s recall. Asked the Service writer if they could reset the PIN. He had no idea what that was. He asked a technician to come out. The tech new what I was talking about an More

by Felix
Recommend Dealer
No
Employees Worked With
Ruben Barrera
Jun 18, 2021 -

Chevrolet of Culver City responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to us at (424)258-5224 to help work towards a better resolution. - Customer Service, Michelle M.

June 15, 2021

Very friendly and good customer service everyone that help me was very nice I would definitely will be going back for my next service thank you More

by Luzy1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santillan, Luis Navarrete
Jun 16, 2021 -

Chevrolet of Culver City responded

Wonderful to hear! We are glad that your service was excellent! We strive to please our guests!! Thank you for your business and come again soon. - Customer Service, Michelle M.

June 13, 2021

Good service, Luis was helpful and knowledgeable. Vehicle was ready a 8 days sooner than expected. Easy process and will definitely go back to that location. More

by Deliverybrokers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
Jun 14, 2021 -

Chevrolet of Culver City responded

We are delighted to hear that Luis helped in giving you such a great car buying experience with us! He is a great asset to our team and was more than happy to help. Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future! Thanks again! - Customer Service, Michelle M.

June 12, 2021

Went in to the dealership for a service and left the dealership with a new car. They were very helpful staff and respective and attentive. More

by JAMES_BARR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Anikwem, Ruben Barrera
Jun 14, 2021 -

Chevrolet of Culver City responded

That's what we like to hear! Thank you for choosing Culver City Chevrolet to service and purchase your new car. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future. We hope you're enjoying that new car! - Customer Service, Michelle M.

June 10, 2021

Hi this is Rasheed I’m really satisfied for Chevy group you did solve my problem I really appreciate:thank again you’re whole team More

by Rashid.ahmed201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George De La Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Luis Santillan, Alex Morales, Jesse Anikwem, Christian Mendieta, Oscar Gutierrez, Brandon Mendez, Steven Bowerman, Ryan Huynh, Flavio Onofre
Jun 11, 2021 -

Chevrolet of Culver City responded

Rasheed, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Customer Service, Michelle M.

June 09, 2021

A really warm welcome wonderful staff and fast service. A very nice experience and a great convenient location. I think it's a great place to go to. More

by endrem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santillan, Alex Morales, Oscar Gutierrez, Luis Navarrete
Jun 10, 2021 -

Chevrolet of Culver City responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit! - Customer Service, Michelle M.

June 09, 2021

Friendly customer service, Didn't have to wait to long..serve my car right away. Was able to help me, figure out a service I had on my car apps. More

by MARYSOLDIES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
Jun 10, 2021 -

Chevrolet of Culver City responded

Thanks! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words. We hope you continue to choose us for any of your future car needs! - Customer Service, Michelle M.

June 07, 2021

Very pleasant experience top-notch service I recommend this dealership to any of my friends.. The service mechanics are great I feel extremely comfortable letting them work on my service vehicle it's More

by HYDROMANROOTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo mechanic, Ruben Barrera
Jun 08, 2021 -

Chevrolet of Culver City responded

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Customer Service, Michelle M.

June 06, 2021

Even though there is plenty of mixed reviews, my personal experience with the service department has never been bad. I understand if you have a new car it is going to cost time and money to maintain that lux More

by ms.arellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Barrera, Luis Navarrete
Jun 07, 2021 -

Chevrolet of Culver City responded

Thank you for your positive comments about our dealership and our service department! We truly appreciate your business. Please let us know how we can continue to help with your car and service needs! - Customer Service, Michelle M.

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