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Chevrolet of Everett - Service Center

Everett, WA

4.7
600 Reviews

600 Reviews of Chevrolet of Everett - Service Center

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October 12, 2024

A big shout out to Aaron Henthorn! I hope you appreciate him. He the best More

by pamygrammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
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Oct 18, 2024 -

Chevrolet of Everett responded

Thank you so much for the shout-out! We absolutely appreciate Aaron and are thrilled to hear that he provided you with such a great experience. At Chevrolet of Everett, we're all about offering a BETTER EXPERIENCE, and it's clear Aaron delivered on that. We’ll be sure to pass along your kind words to him. Thanks again for choosing us!

October 07, 2024

Courteous and professional, my vehicle was returned in the same condition as I brought it. I will definitely return for next required service. More

by Paulxcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STAN NIETUPSKI
Report | Print
Oct 12, 2024 -

Chevrolet of Everett responded

Thank you for your feedback! We're thrilled to hear that you had a courteous and professional experience with us and that your vehicle was returned in excellent condition. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE for all our customers. We look forward to welcoming you back for your next service!

October 07, 2024

Stephen Kenna and Gwen Loeffler alway provide top notch service for all our vehicles they make sure that all our needs are fulfilled More

by michaeljleslie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Loeffler
Report | Print
Oct 12, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We’re thrilled to hear that Stephen Kenna and Gwen Loeffler consistently provide you with top-notch service for your vehicles. Their dedication to fulfilling your needs is a big part of our commitment to delivering a BETTER EXPERIENCE here at Chevrolet of Everett. We appreciate your loyalty and look forward to continuing to serve you in the future!

October 07, 2024

This dealership has some really helpful people working in the auto center. Everytime i’ve come by it’s always helpful and understanding. JJ lately has been a big help! Big shoutouts to him. More

by asesh115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
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Oct 12, 2024 -

Chevrolet of Everett responded

Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve consistently had a helpful experience in our auto center. It’s fantastic to know that JJ has been a big help to you lately—he truly embodies our commitment to providing a BETTER EXPERIENCE here at Chevrolet of Everett. We appreciate your support and look forward to assisting you again in the future!

October 07, 2024

Place was very efficient and kept you updated about your cars place in being completed More

by kirk98275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're glad to hear that you found our service efficient and appreciated the updates on your vehicle. Providing a BETTER EXPERIENCE for our customers is our top priority here at Chevrolet of Everett. We look forward to serving you again in the future!

October 04, 2024

They got my car fixed but no attention to detail from the technicians , I had to point out oil drips from under the vehicle and oily smudge spots from greasy hand on hood and fenders . More

by Ivan B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Chevrolet of Everett responded

Thank you for your feedback. We're glad to hear your car was fixed, but we sincerely apologize for the oversight regarding the attention to detail. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE, and it’s clear we fell short in this instance. Your comments are valuable, and we will address this with our team to ensure we uphold our high standards in service. We appreciate your understanding and hope to provide you with a better experience in the future.

October 04, 2024

This place is great top notch service. I would recommend going there to anybody. Thanks More

by davidnorthrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Chevrolet of Everett responded

Thank you so much for your kind words! We're thrilled to hear that you had a top-notch experience at Chevrolet of Everett. Your recommendation means a lot to us, and we look forward to providing you with a BETTER EXPERIENCE in the future. Thanks again for choosing us!

October 04, 2024

I dropped my truck for service and there was no receipt given to me stating I dropped the truck. When I picked up the truck, I was given my invoice bit it doesn’t show the condition of the truck ( tire More

by calix_iii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kenna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Chevrolet of Everett responded

Thank you for your feedback regarding your recent service experience at Chevrolet of Everett. We appreciate your honesty and are genuinely sorry to hear that we fell short in providing the level of service you deserve. We strive for a BETTER EXPERIENCE for all our customers, and it's clear we missed the mark this time. Your concerns about the lack of documentation and clarity on your vehicle's condition are valid, and I assure you that we will address this internally to improve our processes. We would love the opportunity to make this right. If you decide to give us another chance, please reach out directly so we can ensure a smoother experience next time. Thank you again for bringing this to our attention.

October 04, 2024

JJ dose a great job helping me. I can depend on Everett chevrolet doing a great job. More

by Larryhunton
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Oct 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're thrilled to hear that JJ provided you with a BETTER EXPERIENCE at Chevrolet of Everett. Our team is dedicated to delivering reliable service you can depend on, and it's great to know we met your expectations. We appreciate your trust in us and look forward to serving you again in the future!

October 04, 2024

A tech at this dealership shorted out my seat memory modual. Now I can't even move my drivers seat. They want to charge me north of $700.00 plus tax to fix their mistake. More

by thekorn87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanley
Report | Print
Oct 10, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback, and I sincerely apologize for the frustration this has caused you. As we have discussed, your aftermarket wiring is contributing to the issue at hand. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE for all our customers, and it’s clear that we did not meet that standard in this situation. We want to make things right. Please contact us directly so we can discuss your concerns further and work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address this issue.

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