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Chevrolet of Everett - Service Center

Everett, WA

4.7
268 Reviews

268 Reviews of Chevrolet of Everett - Service Center

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April 29, 2024

I worked with Aaron and he was great, but it took 1. 5 hours for an oil change that i had an appointment for. My appointment was for 11:30 and they didn't start on my car until 11:52, and they didn't get More

by camreymorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
April 29, 2024

AARON HENTHORN WAS SUPERB. HE NEVER FAILS TO GIVE 100% NO MATTER HOW LARGE OR HOW SMALL THE SERVICE JOB IS. I GO TO HIM EXCLUSIVELY WHEN HAVING ANY SERVICE PERFORMED ON OUR CAR More

by warrior515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AARON HENTHORN
April 28, 2024

Walked in first time getting vehicle serviced. Stood there for a moment not knowing were to go exactly but was helped pretty quickly. More

by travis.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Chevrolet of Everett responded

Thank you for your feedback about your recent service experience at Chevrolet of Everett. We appreciate you letting us know that you were unsure where to go initially upon arrival. We strive to create a welcoming and efficient service department experience for all our customers. It sounds like it may have taken a moment for someone to greet you, and we apologize for any initial confusion. We're always looking for ways to improve, so thank you for bringing this to our attention. We will ensure our service team is even more proactive in welcoming and assisting walk-in customers in the future. We're glad you were ultimately helped quickly. On behalf of the entire team, thank you for your business!

April 27, 2024

JJ is always great. I appreciated the text communication and whole appointment went smoothly. Thanks More

by ivan.oreh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Apr 30, 2024 -

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett for your service needs! We're thrilled to hear that JJ, once again, provided excellent service and that your entire appointment went smoothly. At Chevrolet of Everett, we strive to make the service experience as convenient and stress-free as possible. We appreciate you mentioning that you appreciated the text communication – that's a great way to stay informed throughout the process. We'll be sure to pass your kind words on to JJ! On behalf of the entire team, thank you for your business! We look forward to seeing you again for your next service appointment.

April 26, 2024

MAde appointment, gOT THERE AND WAS MET BY SERVICE REP. wENT TO BREAKFAST WITH A FRIEND. cAME BACK TO PICKUP MY CAR AND WAS TREATED TO A FINISHED AND READY TO GO CAR! vERY iMPRESSES ! More

by rkwilliams0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Dechatonnayree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ward Fleischmann
Apr 30, 2024 -

Chevrolet of Everett responded

We're thrilled to hear about your positive service experience at Chevrolet of Everett! It sounds like everything went smoothly, from easily scheduling an appointment to being greeted by a service rep upon arrival. We appreciate you mentioning the convenience of being able to grab breakfast with a friend while your car was being serviced. Our goal is to make the service process efficient and minimize disruption to your day. It's fantastic to hear we achieved that for you! On behalf of the entire team, thank you for your business! We look forward to seeing you again for your next service appointment.

April 24, 2024

You did a great Job with my repairs. Thanks for getting me in without an appointment! More

by dmcmullin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett! We're thrilled to hear we did a great job with your repairs and were able to accommodate you without an appointment. We understand that unexpected car issues can arise, and we strive to be flexible whenever possible to get you back on the road quickly. Is there anything specific about the repair experience that you found particularly positive? We're always looking for ways to improve! On behalf of the entire team, thank you for your business! We look forward to seeing you again for your next service needs, scheduled or unscheduled.

April 24, 2024

Been very pleased with the service here. Would not hesitate to continue going here. JJ has been very nice to work with. More

by danacameron79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Agag
Apr 28, 2024 -

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett and for your continued loyalty! We're thrilled to hear you've been very pleased with the service here and wouldn't hesitate to return. Knowing we have customers like you who trust us with their vehicle's care is truly rewarding. We appreciate you mentioning JJ specifically. It sounds like they've consistently provided exceptional service and made your service experience positive. We'll be sure to pass your kind words on to JJ! On behalf of the entire team, thank you for your business! We look forward to seeing you again for your next service appointment.

April 24, 2024

Betty was awesome helping me through the process of getting truck fixed the team did a great job getting a big job done More

by Nichenderson97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett! We're thrilled to hear that Betty was awesome in helping you navigate the repair process for your truck. We understand that major repairs can be stressful, and it sounds like Betty made the experience as smooth as possible. We also appreciate you recognizing the entire team's effort in getting the job done! Our technicians are highly skilled and dedicated to providing top-quality repairs. On behalf of the entire team, especially Betty, thank you for your business!

April 23, 2024

I alway enjoy getting service done at Chevrolet. They do a wonderful job.im alway satisfied with the work that had been done to my vechile. More

by NADICE.MARTIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 25, 2024 -

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett for your vehicle's service needs! We appreciate your continued loyalty and kind words. It's our pleasure to provide a positive service experience, and we're thrilled to hear you're always satisfied with the quality of work performed on your vehicle. At Chevrolet of Everett, our service department is committed to exceeding customer expectations. Is there anything specific about our service that you find particularly enjoyable? We're always looking for ways to improve! On behalf of the entire team, thank you for your business! We look forward to seeing you again for your next service appointment.

April 21, 2024

They are very helpful and accommodating. They are quick to finish the work and only do what is needed. More

by coachjackjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Chevrolet of Everett responded

This is a fantastic review that highlights several key aspects of our service! Thank you for choosing Chevrolet of Everett. We appreciate you mentioning that our team is helpful, accommodating, efficient, and focuses on completing only necessary work. These are all qualities we strive for in our Better Experience promise. On behalf of the entire team, thank you for your business and kind words! We look forward to seeing you again for your next service appointment.

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