Stephen Kenna

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett! We're thrilled to hear we did a great job with your repairs and were able to accommodate you without an appointment. We understand that unexpected car issues can arise, and we strive to be flexible whenever possible to get you back on the road quickly. Is there anything specific about the repair experience that you found particularly positive? We're always looking for ways to improve! On behalf of the entire team, thank you for your business! We look forward to seeing you again for your next service needs, scheduled or unscheduled.

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett and for sharing this positive experience! We're thrilled to hear that Stephen was both helpful and knowledgeable, and that everyone you interacted with provided exceptional service. At Chevrolet of Everett, we strive to deliver the Better Experience in all aspects, and it sounds like we achieved that for you! On behalf of the entire team, thank you for your business and kind words! We look forward to seeing you again.

Chevrolet of Everett responded

I understand this is a frustrating experience and apologize that your trip to Chevrolet of Everett fell short of your expectations. We strive to deliver the Better Experience we promise to all our customers, and it sounds like we failed to do that in this instance.

Chevrolet of Everett responded

Thank you for your kind words about Chevrolet of Everett! We appreciate you taking the time to recognize Stephen and Eddie for making you feel welcome. It sounds like they truly delivered an exceptional experience! At Chevrolet of Everett, we take pride in creating a welcoming atmosphere for all our customers, especially our veterans. Stephen and Eddie clearly embodied that with their excellent service. On behalf of the entire team at Chevrolet of Everett, thank you for your business! We look forward to seeing you again soon.

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett! We appreciate you recognizing Stephen for his excellent communication. Keeping you informed throughout the repair process is a key part of our Better Experience promise, and it sounds like Stephen went the extra mile! We'll be sure to pass on your kind words. On behalf of the entire team, thank you for your business!

Chevrolet of Everett responded

Thank you for your kind words about Chevrolet of Everett! We strive to deliver a positive experience in all aspects, from our service department to the overall atmosphere. We appreciate you feeling welcome here. We hear you loud and clear about the donuts! While we don't currently offer breakfast pastries in the morning, we do have a coffee bar with complimentary beverages. Would you be interested in other breakfast options we could potentially explore offering in the future? In the meantime, thank you again for your business and feedback! We look forward to seeing you again soon.

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett for your Corvette service needs! We truly appreciate your loyalty and kind words. It sounds like you've consistently experienced great service and communication from our team, which is exactly what we strive for in our Better Experience promise. Is there a particular service advisor or technician who consistently stands out for you? We'd love to recognize them for their outstanding work. In the meantime, thank you again for your business! We look forward to seeing you again for your next Corvette service appointment.

Chevrolet of Everett responded

Thank you for letting us know about your positive experience at Chevrolet of Everett! We appreciate you recognizing JJ for his care, knowledge, and kindness. It sounds like he embodied our Better Experience promise by providing exceptional service. Is there anything specific about JJ's knowledge or kindness that stood out to you? Sharing these details can help us recognize him for his outstanding service. On behalf of the entire team at Chevrolet of Everett, thank you for your business and kind words! We look forward to seeing you again for your next service appointment.

Chevrolet of Everett responded

That's excellent news! We truly appreciate your loyalty and continued business at Chevrolet of Everett. Our Better Experience promise is all about building relationships with our customers, and it means a lot to know your family trusts us for your vehicle needs. Is there anything specific aspects of the dealership that keep you coming back for future purchases? Knowing what keeps our customers satisfied helps us ensure we continue to deliver the Better Experience you deserve. In the meantime, thank you again for choosing Chevrolet of Everett!

Chevrolet of Everett responded

That's wonderful to hear! Thank you for letting us know about your positive experience at Chevrolet of Everett. We take pride in our Better Experience promise, and it sounds like the team delivered!