Stephen Kenna

Chevrolet of Everett responded

Stephen does a great job keeping customers informed and respecting their time, and we're glad that stood out during your service visit. His professionalism and diligence in getting your car back quickly are exactly what we mean by delivering a Better Experience at Chevrolet of Everett. Thank you for recognizing his effort.

Chevrolet of Everett responded

It's great to hear Stephen Kenna and the team made your service visit quick, easy, and helpful. Respecting your time while keeping the process simple is a big part of the Better Experience we work to deliver at Chevrolet of Everett.

Chevrolet of Everett responded

Being called the gold standard means a lot to our team. Stephen, Kane, and Milo will be glad to know they delivered a transparent, efficient purchase and finance experience from start to finish. That kind of clear communication and respect for your time is exactly what we want the Better Experience at Chevrolet of Everett to feel like.

Chevrolet of Everett responded

We're sorry our follow-through and parts payment process added frustration after your new 2026 Chevrolet purchase. You've given us another opportunity despite past concerns, and we need to earn that trust by communicating clearly, taking ownership, and staying with each issue through resolution. We appreciate your willingness to work through these concerns and will use your feedback to improve the experience.

Chevrolet of Everett responded

Steven's patience and willingness to explain everything until it made sense is exactly the kind of service we want every customer to receive. I'm also glad Dan and the rest of the team were helpful, transparent, and respectful of your time throughout the visit. Earning your trust means a great deal to us.

Chevrolet of Everett responded

I'm glad Dan, Stephen, and the team made your service visit professional, quick, and affordable. Clear communication, quality work, and respecting your time are all part of the Better Experience we work to earn. It's great to hear the complimentary car wash coupon was a nice finishing touch.

Chevrolet of Everett responded

It means a lot that you continue to rate Chevrolet of Everett so highly after buying multiple trucks and cars from us. Kane and the team work hard to make each purchase feel simple, honest, and worth coming back for. We're grateful for your continued trust.

Chevrolet of Everett responded

Thank you for the feedback. I'm glad Dan, Stephen, and Derek provided the kind of professional, knowledgeable, and friendly service that made your visit go smoothly. I also appreciate your thoughts on the new check-in process-feedback like that helps us evaluate how we can make servicing your vehicle as simple and efficient as possible while still respecting your time.

Chevrolet of Everett responded

Thank you for taking the time to share this feedback. I'm glad Stephen Kenna made your service visit a positive one through clear communication, professionalism, and a helpful approach from start to finish. Making service easy and keeping our customers informed is a big part of what we believe creates a Better Experience at Chevrolet of Everett, and it's great to hear Stephen delivered that for you.

Chevrolet of Everett responded

Thank you for recognizing Stephen and our service team. It's great to hear you experienced friendly communication, fair pricing, and honest guidance on your warranty items. Being transparent about what's covered and getting the work completed quickly are important parts of delivering the Better Experience we strive for every day at Chevrolet of Everett.