Stephen Kenna
Stephen Kenna at Chevrolet of Everett

Stephen Kenna

Service Advisor

Chevrolet of Everett

7301 Evergreen Way
Everett, WA 98203

4.7
296 Reviews
4.7

296 Reviews

Write a Review

296 Reviews of Stephen Kenna

October 02, 2026

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Employee Rating

Professional, courteous, knowledgeable and always caring for the customer. I have always recommended Chevrolet of Everett to my family and friends. More

by Glesco1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 01, 2026

Dealership Rating
Employee Rating

Quick friendly and very professional And very much accommodating. In addition the service was expedited too which makes for a pleasant experience. More

by RORTON
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Oct 02, 2026

Chevrolet of Everett responded

I love hearing that Stephen made the entire visit quick, friendly, and professional. Being accommodating and getting the service completed efficiently shows respect for your time, and that's exactly the experience we expect our team to deliver. Thank you for recognizing Stephen and the job he did.

September 14, 2026

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Employee Rating

Dan booked appointment for me. Stephen was excellent Saturday...found my special ordered battery in parts where spark plugs are. Service great.....even came out and reset tire sens More

by Donald
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Sep 18, 2026

Chevrolet of Everett responded

Donald, I love hearing how Dan got the appointment set up and Stephen went the extra mile to track down your special-order battery and reset the tire sensors afterward. That kind of follow-through and attention to detail is exactly what we expect from our service team.

August 20, 2026

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Employee Rating

Every time I have to go there EVERYONE is always soooo nice! Thats why I do all my services there and buy my cars there!! More

by maryahurlbert
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Sep 08, 2026

Chevrolet of Everett responded

Marya, the fact that you trust us for both your service and your vehicle purchases says a lot. I'm glad Stephen and the rest of our team consistently make you feel welcome and well taken care of-that kind of consistency is exactly what we expect.

August 05, 2026

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Stephen Kenna is a true professional and has great customer service! He kept me informed on the whole process and worked diligently to get my car back to me a quick as possible. Thank you Stephen and More

by roberts.erick
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Aug 10, 2026

Chevrolet of Everett responded

Stephen does a great job keeping customers informed and respecting their time, and we're glad that stood out during your service visit. His professionalism and diligence in getting your car back quickly are exactly what we mean by delivering a Better Experience at Chevrolet of Everett. Thank you for recognizing his effort.

August 03, 2026

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Employee Rating

Efficient and helpful The team was efficient and helpful. Made the process easy and quick to get my car serviced. More

by karrisacruz
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Aug 07, 2026

Chevrolet of Everett responded

It's great to hear Stephen Kenna and the team made your service visit quick, easy, and helpful. Respecting your time while keeping the process simple is a big part of the Better Experience we work to deliver at Chevrolet of Everett.

July 30, 2026

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The gold standard of Chevrolet dealerships in Everett. Blah blah blah blah blah blah blah. More

by dewy1859
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kane Southey , Milo

Aug 01, 2026

Chevrolet of Everett responded

Being called the gold standard means a lot to our team. Stephen, Kane, and Milo will be glad to know they delivered a transparent, efficient purchase and finance experience from start to finish. That kind of clear communication and respect for your time is exactly what we want the Better Experience at Chevrolet of Everett to feel like.

July 27, 2026

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Employee Rating

Service still needs a little help with costumer service and following threw with the service to the end. We just got a 2026 Chevrolet form you and had some issues with parts sells over the phone do not lik More

by stmonk0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Flora

Aug 03, 2026

Chevrolet of Everett responded

We're sorry our follow-through and parts payment process added frustration after your new 2026 Chevrolet purchase. You've given us another opportunity despite past concerns, and we need to earn that trust by communicating clearly, taking ownership, and staying with each issue through resolution. We appreciate your willingness to work through these concerns and will use your feedback to improve the experience.

July 19, 2026

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Employee Rating

Steven is very patient and always explains everything until I understand. Everyone else is very helpful. Thank you all! This is a great place to go, very trustworthy. More

by sherie.brace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

Jul 30, 2026

Chevrolet of Everett responded

Steven's patience and willingness to explain everything until it made sense is exactly the kind of service we want every customer to receive. I'm also glad Dan and the rest of the team were helpful, transparent, and respectful of your time throughout the visit. Earning your trust means a great deal to us.

July 18, 2026

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Employee Rating

It’s processional, quick, affordable and I love the complementary of the car wash coupon. More

by maganinhorc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

Jul 30, 2026

Chevrolet of Everett responded

I'm glad Dan, Stephen, and the team made your service visit professional, quick, and affordable. Clear communication, quality work, and respecting your time are all part of the Better Experience we work to earn. It's great to hear the complimentary car wash coupon was a nice finishing touch.

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