Stephen Kenna
Stephen Kenna at Chevrolet of Everett

Stephen Kenna

Service Advisor

Chevrolet of Everett

7301 Evergreen Way
Everett, WA 98203

4.7
298 Reviews
4.7

298 Reviews

Write a Review

298 Reviews of Stephen Kenna

November 01, 2026

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Employee Rating

Stephen was very interested in resolving my concerns. He was able to get everything taken care of in a timely manner. Completely satisfied with my experience. More

by DAVIDDR115
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

October 19, 2026

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Employee Rating

Service was great they were empathetic to my needs and they made the whole experience easy I would definitely go there if I need another vehicle and would recommend this dealership to anybody More

by jeffrobinson2289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Chevrolet of Everett responded

Jeff, I really appreciate you recognizing our team and the way they took care of you. Taking the time to understand your needs, showing genuine empathy, and making the process easy is exactly the experience we want every customer to have. I'll be sure to share your comments with everyone involved. Thank you for your trust in Chevrolet of Everett and for recommending us to others!

October 07, 2026

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Kane is very capable and personable, helping me get my wheels right again, Give the man a raise! More

by mrstone7650
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2026

Chevrolet of Everett responded

I love hearing this. Kane has a great way of combining knowledge with personality, and it sounds like he made getting your wheels right both easy and enjoyable. I'll make sure Kane sees the "give the man a raise" part too!

October 02, 2026

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Professional, courteous, knowledgeable and always caring for the customer. I have always recommended Chevrolet of Everett to my family and friends. More

by Glesco1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2026

Chevrolet of Everett responded

I love hearing this. Professional, courteous, knowledgeable, and genuinely caring is exactly how we want our team to treat every customer. I'll make sure Dan, Stephen, Kane, and Derek see your comments-and your willingness to recommend Chevrolet of Everett to family and friends means a lot to us.

October 01, 2026

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Quick friendly and very professional And very much accommodating. In addition the service was expedited too which makes for a pleasant experience. More

by RORTON
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Oct 02, 2026

Chevrolet of Everett responded

I love hearing that Stephen made the entire visit quick, friendly, and professional. Being accommodating and getting the service completed efficiently shows respect for your time, and that's exactly the experience we expect our team to deliver. Thank you for recognizing Stephen and the job he did.

September 14, 2026

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Dan booked appointment for me. Stephen was excellent Saturday...found my special ordered battery in parts where spark plugs are. Service great.....even came out and reset tire sens More

by Donald
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Sep 18, 2026

Chevrolet of Everett responded

Donald, I love hearing how Dan got the appointment set up and Stephen went the extra mile to track down your special-order battery and reset the tire sensors afterward. That kind of follow-through and attention to detail is exactly what we expect from our service team.

August 20, 2026

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Every time I have to go there EVERYONE is always soooo nice! Thats why I do all my services there and buy my cars there!! More

by maryahurlbert
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Sep 08, 2026

Chevrolet of Everett responded

Marya, the fact that you trust us for both your service and your vehicle purchases says a lot. I'm glad Stephen and the rest of our team consistently make you feel welcome and well taken care of-that kind of consistency is exactly what we expect.

August 05, 2026

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Stephen Kenna is a true professional and has great customer service! He kept me informed on the whole process and worked diligently to get my car back to me a quick as possible. Thank you Stephen and More

by roberts.erick
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Aug 10, 2026

Chevrolet of Everett responded

Stephen does a great job keeping customers informed and respecting their time, and we're glad that stood out during your service visit. His professionalism and diligence in getting your car back quickly are exactly what we mean by delivering a Better Experience at Chevrolet of Everett. Thank you for recognizing his effort.

August 03, 2026

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Employee Rating

Efficient and helpful The team was efficient and helpful. Made the process easy and quick to get my car serviced. More

by karrisacruz
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Aug 07, 2026

Chevrolet of Everett responded

It's great to hear Stephen Kenna and the team made your service visit quick, easy, and helpful. Respecting your time while keeping the process simple is a big part of the Better Experience we work to deliver at Chevrolet of Everett.

July 27, 2026

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Employee Rating

Service still needs a little help with costumer service and following threw with the service to the end. We just got a 2026 Chevrolet form you and had some issues with parts sells over the phone do not lik More

by stmonk0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Flora

Aug 03, 2026

Chevrolet of Everett responded

We're sorry our follow-through and parts payment process added frustration after your new 2026 Chevrolet purchase. You've given us another opportunity despite past concerns, and we need to earn that trust by communicating clearly, taking ownership, and staying with each issue through resolution. We appreciate your willingness to work through these concerns and will use your feedback to improve the experience.

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