Stephen Kenna
Stephen Kenna at Chevrolet of Everett

Stephen Kenna

Service Advisor

Chevrolet of Everett

7301 Evergreen Way
Everett, WA 98203

4.7
271 Reviews
4.7

271 Reviews

Write a Review

271 Reviews of Stephen Kenna

April 25, 2026

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Employee Rating

Service staff was amazing. I showed up 90 minutes before my appointment and they were able to fit me in, with the caveat that they would need to attend to their clients schedul More

by trisha.leonard.msw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

April 22, 2026

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Steven was fair and gave me a lot of information. Steven helped me to make the best repair decision possible. More

by mebs20
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Apr 27, 2026

Chevrolet of Everett responded

Thank you for sharing this. I'm glad Stephen was fair, thorough, and helped you feel confident choosing the right repair. We'll make sure he knows his guidance made a real difference during your service visit.

April 22, 2026

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Steve was able to take care of everything my wife was worried about before taking our truck hauling a travel trailer cross country More

by rkondakjian
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Recommend Dealer
Yes
Apr 27, 2026

Chevrolet of Everett responded

Thank you for sharing this. I'm glad Steve was able to address everything your wife was worried about before your cross-country trip with the travel trailer. That kind of peace of mind matters, especially before a haul like that, and we're happy the service visit gave you confidence.

April 19, 2026

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Treated well. Responsive and kept us up to date. This is second time for service. No complaints More

by bellamy.a
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

Apr 23, 2026

Chevrolet of Everett responded

Thanks for coming back to us for a second visit-that means a lot. I'm glad Dan and Stephen kept you in the loop and made sure you felt taken care of the whole way through. We'll keep working to make every visit just as smooth and straightforward.

April 16, 2026

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Great start. Messed up middle. But great recovery at the end. I still love your dealership More

by SJSESSOM
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Apr 20, 2026

Chevrolet of Everett responded

I really appreciate you sticking with us through that service visit-it means a lot. I'm glad Stephen Kenna was able to help turn things around by the end, but we hear you on the middle not going smoothly and that's on us to tighten up. Thanks for the honest feedback and for continuing to trust us with your vehicle

April 14, 2026

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Excellent customer care, response and service. Great front desk staff and thorough estimate of work to be accomplished. Excellent work. More

by frogger1_9
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

Apr 17, 2026

Chevrolet of Everett responded

Thank you for the kind words. We really appreciate you calling out Dan Flora, Stephen Kenna, and our front desk team, along with the thorough estimate and communication you received. It means a lot to know the whole service visit felt clear, professional, and well done from start to finish.

April 14, 2026

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Employee Rating

Service Advisor was timely, personable, and friendly! Work was done well and done on time. More

by sgor232166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

Apr 17, 2026

Chevrolet of Everett responded

That's great to hear-thank you for calling that out. We're glad Dan Flora and Stephen Kenna made the experience feel timely and easy to work through, and that everything was finished right when we said it would be. That kind of smooth, on-time visit is exactly what we aim for every time you're in.

April 13, 2026

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Fast. Effective. Excellent service. ????????? ??????? ? ?????????? ??????? ? ???????? ???????? ?????? ??????? ??????????? ?????????? More

by Nihrj115
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Apr 17, 2026

Chevrolet of Everett responded

We'll take that all day-thank you. Fast and effective is exactly what we're aiming for, and it's great to hear the service hit the mark for you. Appreciate you coming in and trusting us with it.

April 13, 2026

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First appointment was canceled 10 minutes before appointment. After I left work early and drove from work in Seattle. After rescheduling i had the team rotate my tires. They did not ajust tire press More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Flora

Apr 17, 2026

Chevrolet of Everett responded

I'm really sorry we put you in that spot-canceling 10 minutes before your appointment after you left work and drove in from Seattle isn't okay. And missing the tire pressure after your rotation, especially with it that far off, should have been caught before the car left. We appreciate you calling this out and we're taking a close look at both the communication and our final checks so this doesn't happen again.

April 02, 2026

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Employee Rating

Add car towed in, and got they got it in shop first thing in the a.m. diagnosed it quickly and had an answer. What the problem was by 9:30 simple fix good service. More

by Mikenitroworld12
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Apr 05, 2026

Chevrolet of Everett responded

I'm really glad we could get your car in right away after it was towed in-that kind of timing matters. Stephen Kenna getting you a quick diagnosis and a clear answer by 9:30 is exactly how we want things to go. Appreciate you trusting us with the service and taking a moment to share this.

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