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Chevrolet of Montebello
Montebello, CA
183 Reviews
We are one of the top car dealers in Montebello and are able to serve Los Angeles, San Gabriel, Pico Rivera, Downey and Whittier Chevrolet drivers from our convenient location. Chevrolet of Montebello is here to serve you with a full line of Chevrolet vehicles. We take pride in helping you find the one that's right for you. Whether you're looking for a new or used car, our sales team can help with its no-pressure philosophy. Let us show you what a great Chevrolet dealer should be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 183 reviews
May 21, 2018
My Favorite Chevrolet Dealership Montebello is the only Chevrolet Dealership that is always consistent with the best customer service, competitive prices and great financial options. Montebello is the only Chevrolet Dealership that is always consistent with the best customer service, competitive prices and great financial options. Always professional staffing..i More
by Deedee1229
Helpful May 10, 2018
They damaged my vehicle and blamed me for it!!!!! If I could give this a 0 I would but this is the lowest rating possible, on 05/01 I got an email notifying me that I had to bring in my 2016 Chevy Ma If I could give this a 0 I would but this is the lowest rating possible, on 05/01 I got an email notifying me that I had to bring in my 2016 Chevy Malibu for service as soon as possible and get the Emission System checked out which I did on 05/2. They had to keep my vehicle for a few days which they provided a Loaner to be able to get to work and back home so I get my vehicle back from the shop on 05/05 (Saturday) distance from the dealership is less than 3 miles and distance from my home to work is about 10 miles ( 20 miles round trip) on Monday 05/07 on my way back home my vehicle started over heating and on Tuesday 5/08 I took it back to Montebello Chevrolet maybe they did something or forgot to put something back in and that was the reason it was overheating so they provided me another loaner and sent me on my way.. That same evening I get a call back from one of the Service Riders letting me know that I had cracked my Radiator and I was told that " I must of hit a rock or a pebble" and that it would cost me about $1,200 for Parts and Labor to get it fixed. My vehicle was perfectly fine until I took it in for service due to the fact I got an email about the Emission System Software. I took my Malibu to two different Auto Shops were I was notified that the crack/puncture was done on the side of the Radiator the part that faces the engine.. not on the outside facing the front of the vehicle. I do not know if they intentionally damaged my vehicle to bring it back and get some money out of me or if a Mechanic accidentally punctured the Radiator and did not inform anyone so that he/she would not get in any trouble.. regardless the Service Department will not own up to any responsibility and now is going to cost me out of pocket to fix a damage that was not my fault this is very frustrating and upsetting. I wonder how many other innocent costumers have fallen for this scam. ??? More
by vgarcia562
Employees Worked With
Claudia Osuna was nothing but nice and professional. this review is for the service department.
April 29, 2018
Professional and Personable My husband and I recently visited Chevrolet of Montebello in search for a new Chevy Traverse. Upon arriving, we were graciously welcomed by Janet Lope My husband and I recently visited Chevrolet of Montebello in search for a new Chevy Traverse. Upon arriving, we were graciously welcomed by Janet Lopez who connected us with salesman Gonzolo Salazar. Both team members were extremely professional, yet personable. Gonzolo was honest and respected our time (i.e. we completed our purchase in a timely manner) and we feel that he gave us the best deal possible! We were completely satisfied with our experience and our brand new car! If you are in search of a new vehicle, we highly recommend that you visit Chevrolet of Montebello…and ask for Gonzolo. More
by Michelle
Employees Worked With
Janet Lopez, Gonzalo Salazar
September 29, 2017
best service yet! my neighbor asked me to go with her to buy a car. at first we were totally sketched as most dealerships weve been to were way too pushy (El Camino Che my neighbor asked me to go with her to buy a car. at first we were totally sketched as most dealerships weve been to were way too pushy (El Camino Chevrolet being the worst) rude or agressive. After being greeted by our salesman, he asked us several questions pertaining to our needs and wants. Suggested a few options and eventually got us comfortable enough to test drive a cruze (which she loved). He was very knowledgeable and made us laugh throughout. After running her credit it turned out she needed a cosigner as she did not qualify on her own due to 2 repos on her credit report. He still treated her sincerely, was willing to answer all her questions and did not make us feel brushed off in any way. We will definitely be coming back when ready. More
by vixenred7
Employees Worked With
..
September 17, 2017
The Best Experience EVER! Long review (it's positive, don't worry!) - BUT you MUST read... First off, when you go to Chevy of Montebello ask for Fernando B. I'm positive eve Long review (it's positive, don't worry!) - BUT you MUST read... First off, when you go to Chevy of Montebello ask for Fernando B. I'm positive everyone(the entire team) there is great, but I truly believe the reason I had the experience I did was because of Fernando & his exceptional customer service. So long story made short, a few years back my Dad bought a car from Fernando at a different Chevy dealership. My dad was so amazed at how fast & well put together his purchase with Fernando was. My dad wanted to make sure my purchase for my first car title was the same experience - even more so because my dad would be the one negotiating on my behalf(LOL)! After my dad learned that Fernando had moved to another dealership, my dad was determined to track him down! After 30 minutes of searching my dad found Fernando at Chevy of Montebello! His previous purchase was truly an outstanding experience that stuck with him. He spoke with Fernando over the phone a few times, a deal was made, my credit was run, and everything was sorted out BEFORE I even got to the dealer. I've always heard people say "be prepared to be there all day." We were there for an HOUR. Maybe even less! All I had to do was sign & pay. Done. Car was washed & full tank of gas was put in. Amazing. Given that this was my first time going through this without having someone cosign or sign for me, the experience was absolutely spectacular. Fernando made it happen - he really worked with us. He walked me through all the features of the car and answered all questions. The finance guy was great too - easiest forms I've ever signed & the technology is great. The floor manager even came out to say congrats! I was so nervous for this all to happen and I was dreading being at the dealership all day, but when I decide to get a new car again... I WILL be going back to Chevy of Montebello without a doubt. We might even be back sooner than we thought for another family member because of the amazing experience my parents and I had. EVERYTHING went to smoothly & I am so grateful for everything Fernando did to make this possible. Thank you Fernando & Chevrolet of Montebello! Definitely made me one happy happy customer :) More
by mmelbon
Employees Worked With
Fernando Barragan
July 30, 2017
Fast service Went to just look at what kind of deal we could get for our truck as a trade-in. A few moments later we came out with a brand new car. Highly recomm Went to just look at what kind of deal we could get for our truck as a trade-in. A few moments later we came out with a brand new car. Highly recommend this dealership. More
by Ish859
Employees Worked With
Christian Montes
May 19, 2017
Very good deal I am very happy with the deal that I have with chavrolet dealer they have very good prices if u don't like the price they will help you out with bette I am very happy with the deal that I have with chavrolet dealer they have very good prices if u don't like the price they will help you out with better prices good customer service with the sales man. Definitely recommend Chevrolet dealer !!! More
by Jimmy
Employees Worked With
J.Daniel Aguilar
May 19, 2017
Worse service Quality of service is horrible. Quote from Scott, service manager, "what Jon, service writer, said does not matter. Technician's diagnostic report Quality of service is horrible. Quote from Scott, service manager, "what Jon, service writer, said does not matter. Technician's diagnostic report is what matters." By the way, technician's diagnostic report did not fix the problem, went in and came out with the same problem. Been back three time and I still have the same issue after a bill of $1000 of work. More
by Rick2017
Employees Worked With
April 06, 2017
My experience with Gonzalo My experience was going to level was very professional and antagonize because he was trying to convince me to buy a car my car blew up so I had no cho My experience was going to level was very professional and antagonize because he was trying to convince me to buy a car my car blew up so I had no choice so I went for a used car and that didn't work out so I it sat there and then we decided on buying a new car because the money was not working out with me that it was cheaper to buy a new car or used car so i bought the new car and told him I was hungry so he bought me dinner and my family dinner and after that we signed the paperwork and drove off with her new car at midnight More
by Sugar&froggy
Employees Worked With
Gonzalo Salazar
March 28, 2017
Best experience Montebello Dearlership helped me out by finding the perfect vehicle I wanted even if it meant they had to look for it and they succeeded and I truly a Montebello Dearlership helped me out by finding the perfect vehicle I wanted even if it meant they had to look for it and they succeeded and I truly apreaciate everything they did for me ThNk you Chevrolet of Montebello More
by Chriismariin
Employees Worked With
Gerardo Jauregui, Gonzalo Salazar
