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Chevrolet of Naperville

Naperville, IL

4.9
2,251 Reviews
Chevrolet of Naperville is proud to serve our customers around the Naperville area and worldwide as your certified dealer. At Chevrolet of Naperville we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Chevrolet of Naperville, your certified dealer, serving the Naperville area. Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Chevrolet of Naperville.
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1515 W Ogden Ave

Naperville, IL

60540

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Showing 2,251 reviews

April 16, 2019

Amazing Ilene was amazing!! She made me feel comfortable with the care and gave me tips, suggestions and tons of background information on the car. She even c More

by Kaylahal17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski
Apr 16, 2019 -

Chevrolet of Naperville responded

Hi there, we are so happy to read such a great review about Chevrolet of Naperville! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Chase

April 16, 2019

Quick and friendly Kaylee was young but very professional. She was very quick for someone who was relatively new to sales. She took us over to the test area and was very More

by pmezajw22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ramos, Carlos Santeliz , Kaylee Hemker
Apr 16, 2019 -

Chevrolet of Naperville responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Chase

April 15, 2019

Elantra Frustrated that it took 6 days to get the spare key fob and when I finally got it the battery was dead. I turned in both of my keys which didn't have More

by Guhedjiow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar Ramos, Ilene Bitton-Prosniewski
Apr 16, 2019 -

Chevrolet of Naperville responded

Hi there, we regret your most recent visit with us was not up to the standards we strive for. When you have an opportunity, please reach out to us at (630) 324-0750 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Sincerely, Chase

April 12, 2019

Best customer service ever I really appreciate the customer service that i always receive from Chevy (without question) & Ilene is one a kind. Thus far she she the best sales re More

by Lawrence$4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Donez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Premo Matejczuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Deason
4.0
This rating includes all reviews, with more weight given to recent reviews.
Iggy Tusa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chase DiGiacomo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Smith, Omar Ramos, Ian Lachman, Carlos Santeliz , Ilene Bitton-Prosniewski
Apr 16, 2019 -

Chevrolet of Naperville responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you again soon! Sincerely, Chase

April 08, 2019

So easy I dont really like the car buying process, but Kaylee really made the whole thing simple and fun. She was awesome! (along with Omar and Carlos) More

by Joececchisr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylee Hemker
Apr 08, 2019 -

Chevrolet of Naperville responded

Hi there, we're happy you found our staff to be so supportive during your experience here at Chevrolet of Naperville! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Chase

April 08, 2019

Fantastic Experience Omar Ramos and Adulfo Jacques are one of the best sales consultant/manager. The process was easy and fast. Thank you so much. I enjoyed working with b More

by fnunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adulfo Jacquez, Omar Ramos
Apr 11, 2019 -

Chevrolet of Naperville responded

Hi there, we're happy you found our staff to be so supportive during your experience here at Chevrolet of Naperville! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Chase

April 07, 2019

Great Customer Service Great Car I bought my Chevrolet Trak here last week. I must say I had the best customer service from Adulfo Jáquez , not only did he take his time to help me fi More

by Maria Castro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adulfo Jacquez
Apr 08, 2019 -

Chevrolet of Naperville responded

Hi Maria, we're happy you found our staff to be so supportive during your experience here at Chevrolet of Naperville. Thank you again for choosing Chevrolet of Naperville and we hope to see you again! Sincerely, Chase

April 07, 2019

Absolutely Fantastic Experience I went in with my girlfriend, who was buying a car. Her experience was so fantastic, that I asked Ayman to see what I would be approved for, as I had More

by Robert_Sachs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman Shinaishin, Carlos Santeliz
Apr 08, 2019 -

Chevrolet of Naperville responded

Thanks, Robert! We always want to hear back from our clients and we're glad you had such a positive experience with us! Take care! Sincerely, Chase

April 05, 2019

Great Car-Buying Experience As per most people, we were "just looking" when we went to Chevy of Naperville, but left in a new car! Sales staff were very personable and seemed to More

by eddieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Donez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Santeliz
Apr 05, 2019 -

Chevrolet of Naperville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team here at Chevrolet of Naperville! We hope to see you again soon! Sincerely, Chase

April 05, 2019

Service was awesome, and done as expected both the requested work and time they shared it would be ready. Niko was great to work with. More

by lkpawlowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 05, 2019 -

Chevrolet of Naperville responded

Thank you for the great review! We hope to be of service to you again in the future! Sincerely, Joe

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