
Chevyland
Shreveport, LA
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Will do my warranty work on my 2023 Tahoe in bossier. The fact that you don’t offer a loaner vehicle at least on cars on that you sell is crazy. Zero benefit for me to drive out of my way. The fact that you don’t offer a loaner vehicle at least on cars on that you sell is crazy. Zero benefit for me to drive out of my way. More
20 year customer of Chevyland here, Sales has been nothing but excellent, Tim Casario has been my goto for 20 years.. Service has been spotty, on a few occasions ive had to call a few times to get an nothing but excellent, Tim Casario has been my goto for 20 years.. Service has been spotty, on a few occasions ive had to call a few times to get an update on vehicle work, this last visit didnt sit well with me at all. Brought my 3 week old camaro in to have an occasional hum pin pointed on a thursday, heard nothing all day( not an issue), later that night happen to check onstar and saw my Camaro was sitting in Blanchard at a residence where it stayed all night. It came back to the dealership friday morning with 50 extra miles on it, just for me to be told they couldnt hear it, even though i can duplicate it easily, was never notified someone would be using my vehicle to commute back and forth with either, and all i got was some oh i told the mechanic he shouldnt have done it, like it was no big deal. I had to get an uber on friday at 2pm to come get my car as no messages were returned when i asked for an update. Now i have to make a decision on if i need to goto another dealer or not after 20 years, and almost 7 new vehicle purchases. More
Had a problem getting my transmission swapped out. Was told one day then another then another then another. And still has same issue I brought it in for Was told one day then another then another then another. And still has same issue I brought it in for More
Amazing service with each visit. Despite how busy they get, they always keep me updated and make me feel prioritized. Fantastic service department Despite how busy they get, they always keep me updated and make me feel prioritized. Fantastic service department More
The sales department was great. Our salesman Justin Carroll took great care of us in purchasing my truck. He made the process. easy and stress free. The second day I had the truck I Our salesman Justin Carroll took great care of us in purchasing my truck. He made the process. easy and stress free. The second day I had the truck I picked up a screw in my tire Justin and service department got me in and out before my lunch hour was over. I just brought it in for an oil change and the service department were very professional and answered all my questions. Thank you Chevyland. More