In late 2017 I purchased a 2014 Mercedes CLA45 AMG, a very highly optioned vehicle, from this lot. Yes, the price seemed too good to be true - not running away then was my first mistake. All seemed just fine and dandy while doing the deal - friendly folks, lots of handshaking and smiles from Will Perfetti the manager? owner? junior salesboy? lot porter? who knows - he presented himself as a "big dog" kind of guy though... whatever dude - relax a little. Anyway, prior to the purchase, I'm shown a document that is presented to me as the "carfax" for this vehicle. I later found out that what they showed me was a suspected forgery. They apparently altered the original carfax to omit the fact that the car had a salvage title, and the vehicle was suspected of odometer rollback fraud. Nice work guys!
Pretty soon, the car starts throwing all sorts of warning lights, engine fault codes and running very poorly. I do a little more digging about the car, what I should've done initially, and found a totally different carfax report than what I was shown by that sales guy initially.
So, after presenting them with a copy of this actual carfax report, they claimed (of course) that they had definitely showed me the one stating the salvage status and suspected fraud alerts. No - now anyone with half a brain knows not to buy a used Mercedes - a used AMG Mercedes for goodness sake, with a shady history. I would have NEVER purchased that car with the true carfax that I had just now found..
Fast forward a couple weeks, multiple phone calls, a couple of trips to the dealership wit Will conveniently never "being in", and now I'm trying to get them to admit wrongdoing, or at least cut me some slack on the amount I had left to pay (like zero it out) due to Will apparently attempting to allegedly commit fraud. Of course, this isn't the first time these slime xxxxxx people have pulled this trick, so they had their rears covered and there's no trace of the possibly forged first carfax report anywhere. So, Will starts to try to let me know that he's "not one to be messed with" because he "knows people."
Well, Will - I know people too. Like the Illinois Secretary of State Police investigators, who will very soon be paying you and your shady establishment another visit.
Enjoy, and here's a hint - maybe take a vacation for a few days, your forehead veins don't look too healthy when they're bulge out that way when you scream and holler at people. It's actually a very bad look for you.
Also, Kelsey was kinda nice in a vapid, basic Barbie kind of way at first, until I discovered the real carfax report, then everyone in that run-down, dump of a building turned into the rudest, nastiest, most vile bunch of scammers within a 50 mile radius of ORD.
Seriously, stay far, FAR away from this place.
The car? It's been donated, at a HUGE financial loss to me, to a local charity that will use it to teach auto mechanics, body and paint skills to differently-abled folks in the southwest suburbs.