If you live out of state, stay away! What a nightmare... They are not equipped to handle out of state deals and in my case, Florida. They issued me a 30-day IL temporary tag and yet, they knew (and I was never told at first) it would take 6-8 weeks to process a FL registration - leaving a 4 week gap?!? If I knew that upfront, I would have done it myself locally. My car has been sitting in the garage for over a week now. I am unable to drive it and I still do not have a status on when I will receive my FL plates. They told me to contact my local DMV, the DMV said nothing had been done and told me to re-contact the dealer and so I sit in this endless loop. They told me it was going to ship so I asked for a tracking number, no reply... Even the financing procedure was antiquated as nothing was able to be done online - took over a week of FedEx'ing docs around the country (IL, NV, FL)?!? I previously bought a car from Carvana and they were amazing - just a seamless out-of-state transaction... If you are local, you are probably OK as Rheizelle and Jorge were very responsive and my low rating really reflects the dealership's ability to transact out-of-state deals, registrations and very poor communication after the sale. The car was as advertised... Hope to be able to drive it soon!