So I found a car for my son online, and went to this dealer. I was amazed that though it was late and they were about to close, all the employees were upbeat and friendly. When it came to finalize the paperwork. I was honestly suprised that Michelle and Nelly were still upbeat and helpful. These girls answered all our questions, explained each and every single document I was signing. Not only that, they explained the different products available too. I am happy that we decided to go to this dealer. I will definitely recommend all my friends and family to Chicago Auto Place.