Chicago Northside Toyota

Excellent from drop-off to pick-up This was my first trip in for service at the new facility (now on N. Western Ave). Everyone was professional and helpful, from the valet who greeted m This was my first trip in for service at the new facility (now on N. Western Ave). Everyone was professional and helpful, from the valet who greeted me to my service advisor to the cashier. In addition, the new location is convenient and the facility is fantastic. Very modern and state-of-the-art. An overall excellent experience. More

Fantastic new facilities This was my first time bringing my car to the new facility at Western and Peterson. Wow! The entire experience was far more pleasant than in their pre This was my first time bringing my car to the new facility at Western and Peterson. Wow! The entire experience was far more pleasant than in their previous location. The new waiting area is a fantastic addition, and makes it much easier to get work done while your car is being worked on. More

Free apology work done well After I complained of a bad experience, Rex invited me to return and give them another chance. He offered a free oil change, which I returned to do. T After I complained of a bad experience, Rex invited me to return and give them another chance. He offered a free oil change, which I returned to do. This experience went well and has made it easy to feel better about Northside Toyota. Thanks. More

Excellent customer service from the moment I left Friendly, helpful service personnel from when I came in to the driver who drove my car to the exit and watched for traffic to make my exit onto busy W Friendly, helpful service personnel from when I came in to the driver who drove my car to the exit and watched for traffic to make my exit onto busy Western Avenue safer. The mechanics always do a predictably competent job on my older car, so that it always sounds and drives smoothly when I leave! When I waited in the new luxery lounge area I had forgotten to take my book with me. The service person retrieved it for me! (Note: new Western Av at Peterson facility.) More

I like the new dealership and the waiting area is amazing . The service was quick and I was pleased. The manager who helped me was friendly and professional. . The service was quick and I was pleased. The manager who helped me was friendly and professional. More

Mike Turner in Service is wonderful . I know I can trust Mike and have been bringing my cars to Northside Toyota for years and will continue to do so. . I know I can trust Mike and have been bringing my cars to Northside Toyota for years and will continue to do so. More

Overall great experience This was my first time buying a car and Benson made the entire process exceptional! He was helpful, professional, and very informative. I would highly This was my first time buying a car and Benson made the entire process exceptional! He was helpful, professional, and very informative. I would highly recommend him to anybody looking for a new car. Mark walked me through all the paperwork. He made the financial aspect easier and answered all of my questions. Both Mark and Benson helped alleviate any stress with their thorough explanations throughout the buying and aftercare process. Thank you! More

Wonderful! Benson Curry was excellent! He gave us all the information and answered all our questions. He was very knowledgeable I would definitely recommend him Benson Curry was excellent! He gave us all the information and answered all our questions. He was very knowledgeable I would definitely recommend him to my friends! Before I drove off with the car , he introduced me to the service manager and encouraged me to set up an appointment for my first service! More

LONG RELATIONSHIP WITH CHICAGO NORTHSIDE TOYOTA I'm not going to make this into a long thesis because I've been dealing with Northside Toyota for years and years. I've been fortunate to have k I'm not going to make this into a long thesis because I've been dealing with Northside Toyota for years and years. I've been fortunate to have known Mike for many years, and many have been the times when I stop in if I think I'm having some kind of problem. My constant mechanic was Greg, and I miss him a lot, but I am lucky to have encountered Christian, whom I trust as much as I trusted Greg. I love the new facility -- very customer friendly. I sincerely appreciate the continued friendly service I receive at Northside Toyota and I look forward to continuing the relationship for many years to come. More

Regular servicing I bring the car in twice a year for servicing. I always ask for Bill Nipp who greets me by name and knows about my car. I have been happy with the se I bring the car in twice a year for servicing. I always ask for Bill Nipp who greets me by name and knows about my car. I have been happy with the service. More