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Chicago Northside Toyota
Chicago, IL
305 Reviews
Visit Chicago North Side Toyota Today for Huge Savings on a New Toyota Vehicles & Used Cars in Chicago. Also serving Schaumburg, Park Ridge & Lincolnwood Areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 305 reviews
March 14, 2018
Excellent Customer Service. From start to finish the process was seamless and well explained. The staff was helpful and courteous. They were quick to answer all my questions and From start to finish the process was seamless and well explained. The staff was helpful and courteous. They were quick to answer all my questions and explain every bit of the process. More
by David
Employees Worked With
Harlow Mills
March 13, 2018
Oil Change Plus My service visit started out with a plus since Eric remembered my name from a previous visit. (That doesn't happen often). Me and my car were in an My service visit started out with a plus since Eric remembered my name from a previous visit. (That doesn't happen often). Me and my car were in and out quickly with a minimum of effort along with a few suggestions from Eric regarding service. Fine Job! More
by old guy
Employees Worked With
Eric Whittaker
March 11, 2018
Excellent Service It is a pleasure to work with Mike Turner in service. He is helpful, knowledgeable, and pleasant to deal with. I have been buying cars and having t It is a pleasure to work with Mike Turner in service. He is helpful, knowledgeable, and pleasant to deal with. I have been buying cars and having them serviced at this dealership since 1989 and have always been satisfied with the service. More
by skyluvr
Employees Worked With
Mike Turner
March 09, 2018
Made me feel like a priority At Chicago Northside Toyota, I was made to feel like a valued customer. My wait was exactly what I was told at the beginning: two hours. At Chicago Northside Toyota, I was made to feel like a valued customer. My wait was exactly what I was told at the beginning: two hours. More
by Tom
Employees Worked With
Lillian Juarez
February 25, 2018
Excellent service Mike is my go to guy for service. He always listens and helps to triage my car. Appreciate my ride to work too. Great service. Mike is my go to guy for service. He always listens and helps to triage my car. Appreciate my ride to work too. Great service. More
by Rena
Employees Worked With
Mike Turner
February 23, 2018
Extremely satisfying experience This was my first experience researching and selecting a vehicle online and finalizing price, and it was not very stressful at all. At the end, Chicag This was my first experience researching and selecting a vehicle online and finalizing price, and it was not very stressful at all. At the end, Chicago Northside received my business primarily due to competitive price for my trade-in and beating best price from several other dealerships. More
by Loyal Toyota customer
Employees Worked With
Jessenia Elias, Nick Karani, Helena Angesom
February 23, 2018
Replacing 14 year old great car with new great car On my second day after purchasing the vehicle, I discovered that Consumer Reports gave it the best review of all 2018 cars. The entire sales and pick On my second day after purchasing the vehicle, I discovered that Consumer Reports gave it the best review of all 2018 cars. The entire sales and pick up process took 2 hours. Looking below, I did no research on line. I brought my old car in for service, and decided it was time to replace it on the spot. More
by Steven A Grossman
Employees Worked With
Richard Bertsche
February 23, 2018
Happy long distance customer !!! Had a great experience with the purchase of my vehicle. Staff were helpful and answered all my questions clearly and honestly. I dealt with Zac (Pre-o Had a great experience with the purchase of my vehicle. Staff were helpful and answered all my questions clearly and honestly. I dealt with Zac (Pre-owned Mgr.) and Jeffrey Unland (Product Mgr.) and I'm very happy that I did because I got the exact car I wanted ...MB Cabriolet. This was my 1st online purchase of this size but those guys made it feel like their sales lot was just around the corner here in Southern California. Thanks Again !!!!!! More
by cabrioman
Employees Worked With
Zac and Jeffrey Unland
January 31, 2018
Ups and Downs Sometimes I have to laugh to keep from crying. And anyone who owns a car knows that sometimes a repair bill can drive one to tears. Regardless of be Sometimes I have to laugh to keep from crying. And anyone who owns a car knows that sometimes a repair bill can drive one to tears. Regardless of being on that precipice, I was always happy to deal w/ Northside Toyota. My latest experience resulted in me having to give up my Rav 4 (it was the financially responsible thing to do). But every step of the way, I was grateful that Eric was helping me. He was always honest about the status of my car and what needed to be done. He also has a sense of humor that I appreciate and eased my tension. Cars cost money. But Eric (and the other folks at Northside) make spending that money a little bit easier. More
by Stephitz
Employees Worked With
Eric Whittaker
December 02, 2017
Horrible & rude liar - SCAM - BEWARE NEVER EVER!! Never, ever, at all costs go to Chicago Northside Toyota. I lost my keys Sunday, ubered to work on Monday and knew I had to move my car o NEVER EVER!! Never, ever, at all costs go to Chicago Northside Toyota. I lost my keys Sunday, ubered to work on Monday and knew I had to move my car off Lake Shore Drive by 4pm. I usually go to Grossinger City Toyota which I? have always liked but I? was at work and still covered by roadside assistance so I? had them tow it to the nearest Toyota dealership until I found my keys when I was out of work. They called me and asked if I needed them to make me new keys. I said yes if I didn't find them tonight. They replied and told me they didn't have the keys and needed to order them and wouldn't make them till the morning. I said that was fine. I said if I find them tonight I can just call and cancel, and they confirmed. I figured I would find them and call around if not to see the best prices. This was around 2:30, I called at 5pm because I had found my keys to cancel and they said no problem, we will just cancel it for you! Half an hour later the horribly rude lady Lillian Juarez called me and said that it was too late, they had already reprogramed my car to THEIR keys and I had to pay them 800 + tax to get my car back. I asked when I? could come and they were hesitant to tell me closing time, they had to ask someone, when their hours say 9pm online. Later I? saw my receipt and they charged me for 3 hours of service? I asked to speak to the management, I spoke to Felix and he was just as twisted and rude as her. Seriously SCAMMERS. If you read their yelp reviews, they all say the same thing. They wouldn't compromise on anything and I've never seen such rude people in my life, absolutely disgusting. So, I had my keys and they basically took my car, without my permission and reprogrammed them so I could no longer use the keys if I found them. SCAMMERS! PLEASE SHARE AND STAY AWAY! Toyota USA you should seriously be aware of the type of people representing your brand, because that is the last time I ever purchase a toyota. Disgusting! I contacted corporate and filed a claim, they said they would contact me in 48 hours because it was required by them, still have not heard back. They have ignored all emails, etc. Horrible place, horrible ethics. More
by Lara Venema
Employees Worked With
Lillian Juarez
