Chicago Northside Toyota

Unhappiness to purchase Toyota Camry Hybrid from this dealer Friendly people, careless process. Unfortunately, my experience is extremely different from most of them listed in this web site. In April, we purcha Friendly people, careless process. Unfortunately, my experience is extremely different from most of them listed in this web site. In April, we purchased a Toyota Camry Hybrid. Seemingly, everything was OK, exciting. We picked up the car on April 7, and a few days later we realized that the exterior protection was not made. We also wanted a theft protection (car identification JPS, if stolen). For the external protection, the Dealer's reply was; "I frorgot" but whenever you bring back we (my friend) will install the alarm and ID/location system also. However, my friend excepts only cash. I asked at least serial number or type of the protection system, but it was told us: "It is in our computer system here, thus it is registered. We believed that the story closed. However 10 week after the purchasing, no licence plate, no sticker and no Title received. Called back Jonathan (our dealer), and as happened twice earlier, he promised to call me back within a few minutes, but it did not happen, and I had to catch him late afternoon/evening. Answer was a very custom supportive: I checked that and everything is/was OK. The excuse not calling me back (from 9:05AM to 6:30PM): "I was busy, I had no time to call back". My temporary licence expires at June 30; what can I do? "Nothing, wait, and you will receive." Next week, I went to Illinois State building (licence plate and title bureau). Within 5 minutes (using the car ID no) it was found that everything was returned to Springfield. Friday (June 19) we received both the Title and Licence plate with the sticker, but not the City Sticker. The Title and address had two typing errors made by Tom Nicolau. He was very busy and evidently making insufficient attention what he did. However, City Stickier was not received. Back again to the City Hall. Different building and plus $60 penalty for late registration, although it was promised by Jonathan that absolutely everything is done. The alarm system was in the car (originally) and ID JPC is not. $650 is gone. May be an accidental occasion, but somehow I fill some coordinated set of mistakes/problems led to late time frame (over 10 weeks). CUSTOMER! Be extremely careful with Northside Toyota Dealer and Service! Eventually, I don't know which was and wasn't done on my new Camry, no list of external protection received. At the same time my old Camry needed a regular oil change, and the final amount with all "identified immediately necessary repairs" was $2,700. Hmm, one new item evidently never was changed. However, this new part and particular service (labor) are in their invoice. It may be also an accidentally surcharged item, but I hardly believe. It was a capital mistake to go Northside instead of Midtown Toyota. Absolutely opposite attitude and significantly more expensive. More

Five Stars For Chicago Northside Toyota and Sales Specialist Yesterday I leased a 2015 Rav-4 from Chicago Northside Toyota . It was my third lease in nine years, all from this great dealership. I have always go Yesterday I leased a 2015 Rav-4 from Chicago Northside Toyota . It was my third lease in nine years, all from this great dealership. I have always got a fair and honest deal. Yesterday was no exception. Lewiis Belcher , Toyota Sales Specialist did his best to give me a super car leasing experience. No Hassel and plenty of integrity..Lewis made my day. Thanks Chicago Northside Toyota.. My Favorite Dealership. More

Disatisfactory Service - Beware In summer 2013 I brought my Toyota 4 Runner in for service and repair of some damage to a rear passenger door. Repair was poorly done to door and tru In summer 2013 I brought my Toyota 4 Runner in for service and repair of some damage to a rear passenger door. Repair was poorly done to door and truck was returned (delivered to my house). Keys were left in the truck per instructions (i was no home). On inspection door repair was shoddy (gap in door panel) and door lock not operating. Repeated calls to Chicago Northside Toyota were not returned. I vowed not to return to the dealership. Just last week I received a post card from Chicago Northside Toyota Saying "let us win back your business". I called to get an estimate on 100,000 mile service and was told i needed to replace my "timing belt". I said that does not sound correct. Its a V6 4Runner and I was quite sure it has a timing chain. Was told repeatedly that "no, I needed to replace" it and its an $800 cost. I got off the phone called toyota directly and confirmed its a timing chain that does not require replacement. Just another example of the pressure and poor experience from this dealership. Beware and if able look at another area dealership to service your automobile. More

Contact Sales Team First Great buying experience through the internet sales team. Had price quoted, then walked into the dealership and bought car. No smoke and mirrors. Great Great buying experience through the internet sales team. Had price quoted, then walked into the dealership and bought car. No smoke and mirrors. Great experience. More