Chicago Northside Toyota

While I had spent the past four months investigating cars and dealerships, the final decision came down to inventory, price and service. Northside Toyota covered all three of those boxes easily. They helpe and dealerships, the final decision came down to inventory, price and service. Northside Toyota covered all three of those boxes easily. They helped to make the final purchase process very easy and without stress or worry. Solid dealership. More

Chicago Northside Toyota Scion is the only dealership anyone needs to shop with, their very knowledgeable team goes above and beyond the call to get their clients the exact vehicle they want and they mak anyone needs to shop with, their very knowledgeable team goes above and beyond the call to get their clients the exact vehicle they want and they make it impossible for you not to be able to afford it! They are wonderfully amazing! I have been a repeat customer with this auto-group for over 17 years now and I wouldn't think of going anywhere else because I know I won't be disappointed when shopping with Chicago Northside Toyota Scion... Truly amazing experience I love my new Tacoma DBL Cab 4x4 with after market sunroof and heated seats!!!!!! And the deal breaker was they sold it to me for 6k less than I was quoted in Colorado where I now live!!!!!! SOMKING DEALS are made at Chicago Northside Toyota Scion!!!! I Love You Guys!!!! Loving Aspen in my Tacoma More

I called on the phone to inquire regarding a used vehicle found on an internet search and Moe picked up the phone. He was very helpful and knowledgeable about the Highlander and gave me as much information a found on an internet search and Moe picked up the phone. He was very helpful and knowledgeable about the Highlander and gave me as much information as he could while answering all my questions. I wasn't sure if I was going to make the 2 hour drive to the dealership to check out the car, but my wife convinced me, and when we showed up Moe remembered our phone conversation, my questions and the vehicle. He was extremely helpful ensuring that all our needs were met and we were happy customers. He's very straight to the point, no fuss or gimmicks, which we appreciated. He took the time to go through all of our options and show us the different vehicles we were interested in (my wife and I are fairly picky). After the long process of choosing a vehicle we were running short on time. Moe made his best effort to expedite the process so we could get out of there and pick up our child from daycare on time. Also, upon leaving we forgot a few items in our trade-in and called Moe to see if he could help us retrieve them. He immediately got our items out of the car and held onto them until we returned to the dealership for some installations. Moe's customer service was exceptional and my wife and I highly recommend working with him. Our overall experience with the dealership was good. The only issue we had was working with the finance guy. He is very asinine, condescending, and ignorant. I understand part of his job is to try and sell us a warranty, or as Toyota calls it "certification", but his approach is very condescending. To make a long story short, he proceeded to "educate" us that no one in the world except a Toyota dealership can work on a Toyota (not even a certified mechanic). Therefore we "have to" get the warranty. Also, he forced his opinion on me that I am obviously incapable of fixing anything that goes wrong with my Toyota and I must bring it into a dealership. Forget the fact that I have my PhD, am a scientist, and have been working on cars since i was a kid. His sexist remark was to my wife indicating that she couldn't possibly work on the car because she's female (yes, he said that). Not to mention she has a masters level education, but we didn't go there. He continued to tell us that if we don't get the warranty that we'll have to pay for over $100 for a headlight if it goes out like he had to in the past. He obviously has never worked on a car in his life nor does he know any auto parts store can sell you a headlight and it takes minutes to install. We just wanted a price for the warranty, but he continued his speech on how we're incapable people and "need" the warranty. So we tuned him out until we got the price... finally. He definitely left a bad taste in our mouth. Don't remember his name, but he has a thick German accent and white/grayish hair. Again, Moe was phenomenal and I would happily work with him again in the future. However, try to work with a different finance guy if they have one. More

Sales personnel and product both are entitled to best possible rating. I would recommend the salesman and the dealership to anyone interested in purchasing new car. possible rating. I would recommend the salesman and the dealership to anyone interested in purchasing new car. More

By far the best new car buying experience we have ever had. Chicago Northside Toyota has figured out how to remove the stress and pressure from the car buying experience. Their friendly customer oriente had. Chicago Northside Toyota has figured out how to remove the stress and pressure from the car buying experience. Their friendly customer oriented staff offers both a great price and amazing customer service. I will tell everyone I know that is in the market for a new Toyota or Scion to please give Chicago Northside a call. Thank you to Omar, Patrick, Ben, and Tom. Keep up the great work and we will certainly see you the next time we're in the market for our next Toyota. More

Research in corporate sale recognizes the critical role of sale staff in promoting business competitiveness in the global market. Omar Alkaissi, Online Sale Consultant can be considered as one who not only of sale staff in promoting business competitiveness in the global market. Omar Alkaissi, Online Sale Consultant can be considered as one who not only demonstrates highest level of performance in customer service area, but also helps business in expanding clientele through his outstanding leadership and communication skills. Thanks, Omar for helping me purchase RAV4 2012. Great work and keep it up!!! More

When my husband and I call NorthSide Toyota to speak to a sales respresentative, Demetrios Anastopoulos answered the phone. He was attentive and professional over the phone. When we arrived at the dealershi sales respresentative, Demetrios Anastopoulos answered the phone. He was attentive and professional over the phone. When we arrived at the dealership, the Land Rover we wanted to test drive was already sitting out and ready to go. However, besides the Black Range Rover being the car of my dreams, the real selling point was the overall personality, honesty, genuineness, and authenticness of our sale rep, Demetrios Anastopulos. In addition, he had just recently started at NorthSide, (which he shared with us up front) so therefore, he periodically had to gain the assistance of his Manager regarding some of the paperwork, which we thought was a reflection of his genuineness and humbleness. Throughout the whole process, Demetrios was outstanding, personable, and sincere. He was just the best ever, and we told him that. My husband and I were honored to be part in his first sale because he deserved it by way of his professionalism and how he came across as a human being. When it was time to walk us over to finance, Demetrios introduced us to Tom Nicolau. During the financing process, it was Tom Nicolau who made that experience special. We had to wait a bit to see him, for the dealership was very busy. but Tom was worth the wait. He was thorough, expert in his position, and again, personable. Over all, our time spent with both Demetrios and Tom was outstanding. We gave them both thank you cards to express our appreciation of their service to us. Sincerely, Carol and Eric Dahlen More

I found the '06 toyota highlander hybrid on an internet search. called your dealership and spoke with Moe Mustafa. He did a walk around on the phone with me and answered my questions and assured m internet search. called your dealership and spoke with Moe Mustafa. He did a walk around on the phone with me and answered my questions and assured me that the vehicle was as good as the pictures on the internet showed. I asked him to hold it for me, and he agreed to give me time to make the 2hr 40min trip to come see the SUV in person. Friendly and relaxed, he showed me the vehicle again, demonstrated some of the options, and answered questions or made note of them to get the correct answer for me. Once I decided to purchase, he filled the tank, set me up to talk with the finance officer, and even took notes on what vehicle I would be looking at 2-3 yrs down the road. After the purchase, he followed up with a phone call and an email to be sure I was happy with the purchase, and had not had any issues on the way back home. I would recommend working with Moe to any of my family and friends looking to find a good deal on a good vehicle, and plan to look him up in 2-3 yrs to see if he has my next car waiting for me again. More

Muy buena atencion al cliente, buenas ofertas, los autos en buenas condiciones, limpios. Dificil elegir, excelentes opciones de compra. Rapido y buen precio en servicio y cambio de aceite. Recomendable. en buenas condiciones, limpios. Dificil elegir, excelentes opciones de compra. Rapido y buen precio en servicio y cambio de aceite. Recomendable. More

Hello: I had a wonderful experience as always at Hello: I had a wonderful experience as always at Chicago Northside Toyota on January 23, 2013. I was there for service work on my PCV valve replace Hello: I had a wonderful experience as always at Chicago Northside Toyota on January 23, 2013. I was there for service work on my PCV valve replacement, APP engine flush, oil flush, 2C minor service/filter/gasket, and left headlight replacement. Antonio Comacho took good care of me and has a great sense of humor. Actually, all of the employees were friendly and helpful. Everyone was courteous and respectful. I felt that I was given expedient service and consideration. I thought that Antonio was very understanding and thoughtful about my financial situation. What really impressed me was how quickly they were able to track down and have delivered some parts for my 1995 Toyota Tercel. I did not have to wait long and it is wonderful that there is a nice TV waiting room for customers. I also saw some wonderful familiar faces like Throng, one of the head mechanics. I've been coming to this dealership/service department since the 80's and I am loyal to Toyota. What a feeling!! :) Marcos Valle is a great customer service rep. So nice on the phone. Love those guys over there at Chicago Northside Toyota. I highly recommend them to everyone. Sincerely, Pamela J. Braden Chicago, IL 60640 P.S. My first brand new car was a 1981 Toyota Tercel given to me by my grandmother for my birthday. More