Chicago Northside Toyota

I needed a new Car, but I've got less than perfect credit. I spoke to Brian Fuller, the Internet Manager and he got the ball rolling for me. He helped me decide on a car to fit my situation, and the credit. I spoke to Brian Fuller, the Internet Manager and he got the ball rolling for me. He helped me decide on a car to fit my situation, and then he got the General Sales Manager Matthew Milla involved. Matthew made sure that I got a loan that offered me affordable terms. They listened to what I said, and then they found a car that fit my needs, with a financing package that is affordable. I'm really glad that I met both Brian and Matthew, and I will be calling them to do business in the future. I plan to tell my friends and family about the great treatment that I received. More

After shopping around for 3 weeks I decided to buy 2013 Toyota Sienna from my neighborhood Toyota dealer -Chicago Northside Toyota. Omar Alkaissi, Internet Sales Consultant, offered a competitive price wit Toyota Sienna from my neighborhood Toyota dealer -Chicago Northside Toyota. Omar Alkaissi, Internet Sales Consultant, offered a competitive price with a promise of hassle free buying experience. However, when I went to dealership, there were a few problems Vehicle of my choice wasn't available and there was a difference between the price and Interest rate. David Solomon, General Manager personally intervened and promptly resolved all the issues satisfactorily. During the entire deal, Richard Bertche, Sales persons at Chicago Northside Toyota, displayed outstanding salesmanship and through his knowledge and mannerism he made the positive impact. More

I was not expecting to have to purchase a new car, but when I found out the amount of work my old car needed, I had no choice. Needless to say, Pat Datt was very patient, kind and was able to alleiviate when I found out the amount of work my old car needed, I had no choice. Needless to say, Pat Datt was very patient, kind and was able to alleiviate all my stress. He provided me with all my options, then gave me room to breathe so I could make the best choice based on my needs. His customer service skills were very appreciated and I will not hesitate to fully recommend him to anyone I know that is looking for a new car. This is my 7th car, and by far, the best experience I have ever had. More

I traded-in my 2011 Camry LE for a leased 2012 Camry SE. I was in and out in less than 1.5 hour. I believe I got a great vehicle and a great service. Rich (Richard Bertsche) is the salesperson I dealt with I was in and out in less than 1.5 hour. I believe I got a great vehicle and a great service. Rich (Richard Bertsche) is the salesperson I dealt with and I would definitely be back to him for my next car lease! He actually brought the car to my work-place next day after I asked for the windows to be Tinted with a heavy shade. This is my second car from this dealership. It was never the first toyota dealership I went to, but it was always the last one I entered before purchasing my older camry...and then leasing my new camry around 3 months ago! More

Eric Drew is the best car dealer I have worked with. He made buying a car a great experience. Worked with my budget and made sure I was satisfied with my decision. I love my Scion XB. This is the second ca made buying a car a great experience. Worked with my budget and made sure I was satisfied with my decision. I love my Scion XB. This is the second car I have bought from this dealership. More

Look at their reviews on Yelp and also here...they have very poor reviews. I bought a car from these guys online. Over the phone I was told by my very pushy sales rep (Chris Tate) that this BMW 645CI COUPE very poor reviews. I bought a car from these guys online. Over the phone I was told by my very pushy sales rep (Chris Tate) that this BMW 645CI COUPE is beautiful. They rushed me into putting a deposit down for $1500. It felt as if something was wrong but ignored over 100 negative reviews and decide do fly from Texas to Chicago. As I got to the dealership, car's trunk smelled like it had water in it for month, it was rusted, totally flooded out. Chris Tate and the sleezy sales manager tried to convince me that it was the detail which caused the smell. Well not being my first rodeo I asked them if I can get the car inspected- at first they resisted but finally allowed to me to drive this $30k BMW to a nearby European repair shop. Turns out - The car had major flood in the trunk, the fuses were all under water at some point, were oxidized, major rust in the trunk, the rear two tires were worn out on the inside, rear suspension needed major work - and the computer was giving error codes for a bad battery and alternator. I understand the normal maintenance issues such as tires getting worn out due to perhaps bad alignment but they withheld the flooding from me. When I returned, Chris TATE my all honest saleman (Crook) replied "Your mechanic is an idiot" later he followed with "let me guess he also told you the car was flooded" to which I didnt bother to reply. This was not 5pm I was stuck in Chicago - when I asked for a ride to the airport I was told to take a CAB. Which I did to the tune of $55. Bottom line - All these reviews are here for a reason. I should have known better but bought into the sales pitch. They refunded me the deposit but this is one of the worst places. The mechanic shop I went to told me as well that they have a lot of issues with that dealership - the tech pointed to reviews. DO NOT BUY THIS BMW FROM THEM YOU WILL GET SCREWED. CAR IS A JUNK HERE IS THE VIN FOR THE BMW 645CI WBAEH73464B215394. ITS A 2004 WITH 68K MILES, EVEN THOUGH THE AD SAYS 51K MILES. CARFAX AND AUTOCHECK ARE CLEAN BUT YOU WILL BE BUYING JUNK. This was the worst experience buying a car from them. I should have paid attention to over 130 reviews on google and yelp. I hate doing reviews but these people are real crooks. They could have had the decency to tell me before I flew all the way out from Texas. More

I had a great experience at this dealership. They were informative but were not overwhelming or putting pressure on me to buy options if I did not want them. The salesperson, Pat Datt, was patient as I ma informative but were not overwhelming or putting pressure on me to buy options if I did not want them. The salesperson, Pat Datt, was patient as I made my choice. He gave me the space and time to think. I received a reasonable online offer. I was treated very well when I went there. I also received follow up phone calls to make sure I was satisified with the customer service and my purchase. Pat was also very willing to teach me how to use the features on my car and how to set them up. More

I buy a lot of cars but have never bought one in Chicago. I took a chance by driving 160 miles to check out a vehicle I was interested in. (BMW 6-series) I found the dealership to be incredibly friendly and I took a chance by driving 160 miles to check out a vehicle I was interested in. (BMW 6-series) I found the dealership to be incredibly friendly and fair. In particular, my sales professional, Sandeep Muttreja, was one of the best and most helpful of any sales person I have met. I wouldn't hesitate to buy another car from this dealership or this salesman. Bob Ashley More

I had been looking for a used roomy Toyota vehicle for quite some time. I could not decide which to get. I am only interested and have faith in Toyotas for reliability and durability. I ended up at North quite some time. I could not decide which to get. I am only interested and have faith in Toyotas for reliability and durability. I ended up at North side Toyota amongst several others around Evanston. I was greeted by Sundeep and he asked me what I was interested in. He recognised that I was not clear about my choice; Was it Highlander, Hybrid, Prius, Rav 4, or Matrix? He showed me all and talked about the pros and cons. I left. He called me a week later to show more vehicles. I was still not decided. In the mean time he realized what would serve me well for a long distance car to Michigan and back on weekends carrying bikes and large luggage(that would suit my budget). So one day he called me and said for my needs he recommended a Rav 4 and that he would look for a good one when it came in. He kept in tuch with me, paying attention to my choice of color ,wrack etc and one day when he found one he called me and said he thought he had found a car I would like and my wife would like too. Note that I had been going to other dealers all this time, now 6 weeks of searching later. When I went to see what he had for me,there was no question that he had found the car I was looking for. His boss Sam was observing the transaction process and he came in to help figure my financing options and needs and I left that night having bought a car I am happy with. The car needed a few things fixed and the used car dept has been with me all the way. The service people are friendly and even helped me get a fill in car for a day promptly so that I was not late for work. More

I brought my Camry in for a 30,000 service and checkout because I'm about to take a roadtrip to the East Coast. First I made an appointment over the phone. Right away, I knew I was in good hands as the p because I'm about to take a roadtrip to the East Coast. First I made an appointment over the phone. Right away, I knew I was in good hands as the phone agent was extremely professional and scheduled my service visit expeditiously. She even followed up with an email confirmation. When I arrived for the appointment, the check-in process was remarkably fast while still thorough. The service agent told me exactly what they would do and when I could expect to pick up the car. After completing their preliminary check, they called to report on needed repairs and suggested, quite remarkably, that I postpone brake repairs until after my trip in order to get even more life out of my current pads. Later that day, as promised, I received a phone call that the service had been completed and I could pick up the car. When I returned, again I was delighted with the care that the technician took to explain the work done. The entire pickup and pay process took only minutes -- and I drove away in a well-running and washed vehicle. My wife and I each have Camrys, hers is a hybrid that she bought at Northside a few years ago. We have yet to have less than an excellent experience at this fine, professional, caring dealership. You can tell by the attitude of the staff that management must treat them as well as they treat their customers. Thanks for the great service. More