Chicago Northside Toyota

Emergency Servcie Dashboard light came on, I contacted Bill and was informed to bring it to the shop. He had one of the service team members to look to see what the pr Dashboard light came on, I contacted Bill and was informed to bring it to the shop. He had one of the service team members to look to see what the problem was. once identified, he advised me of what the problem was and what we could do to correct it. Repairs were make and everything is running great now. More

We always work with Bill Nipp because he takes good care of our vehicles and us. He gives constant updates and suggestions and, if needed, a ride. of our vehicles and us. He gives constant updates and suggestions and, if needed, a ride. More

One of the best Shopping Experience I’ve had in a long time thanks to William Price one of the best salesmen i’ve ever worked with... He listened to what I wanted, was very patient and not pushy also the time thanks to William Price one of the best salesmen i’ve ever worked with... He listened to what I wanted, was very patient and not pushy also the building is very nice and Management staff was great. I will refer all my friends and family To William Price @ChicagoNorthsideToyota Thanks 😊 More

Overrated. Overcharged. I went for the discounted offer. End up paying 7 times more. Apparently the services i had received could be done in much lower charge. But they did not provided me with that knowled End up paying 7 times more. Apparently the services i had received could be done in much lower charge. But they did not provided me with that knowledge while i was asking for different option. Please be careful and vigilant. And indeed rude people. More

Great Service with Outstanding "CHARGE" for Failed Parts Batteries charge cars. I purchased a battery 3 years ago and came in in January 2019 because it was failing. I rec'd a prorated discount, replacing Batteries charge cars. I purchased a battery 3 years ago and came in in January 2019 because it was failing. I rec'd a prorated discount, replacing the battery since it had 4 years left on the warranty. I assumed a new battery was installed. However, On October 17, it failed. I was astonished, to say the least. Your replacement batteries are junk!!!! You should change battery suppliers. I came in expecting a free replacement and got a song and dance that I was under the first replacement battery warranty and so had to pay 63.32with another 74.50 for labor AGAIN!!! Then, to have spark plugs replaced, I was charged a whopping $298.00 labor...Really? for a few minutes' time? I believe I am being charged to help pay for your new building. Rest assured that not only will I never purchase another Toyota, you folks have seen me for the last time. By the way, this in no way reflects any negative light on the service advisor, Bill Nipp, who was an outstanding professional. So, I am not upset about the quality of service, but the rotten replacement parts you install. More

Great and Friendly Service Nick K. was friendly and got straight to the point. As soon as we walked into the dealership, we were greeted with a smile and a hand shake. Sin Nick K. was friendly and got straight to the point. As soon as we walked into the dealership, we were greeted with a smile and a hand shake. Since we already had in mind the vehicle we wanted, it was just a matter of narrowing it down to the body style. Once we got that figured out, the processes was painless and quick. We did have to wait for our car to be delivered to the dealership, but it that only took a few days and was worth the wait. Everyone was friendly and accommodating to us. Would recommend this dealership to anyone. More

Good service My daughter and I went there in search of a car that was in our price range but Rafael Marin changed our hearts to a 2016 Toyota Rav4 and we were so e My daughter and I went there in search of a car that was in our price range but Rafael Marin changed our hearts to a 2016 Toyota Rav4 and we were so excited driving it home. Rafael was very helpful and I highly recommend him. Thank you Rafael! Sorry Rafael i wrote this at the Southside dealership at first.... More