Chippewa Valley Mazda

incompetent dealership[ Not aware of the hyundai brand. Not even aware the correct oil to put on my vehicle. I had to tell them and then when I asked for them to call Ken Vance and see what oil they shoul Not even aware the correct oil to put on my vehicle. I had to tell them and then when I asked for them to call Ken Vance and see what oil they should be putting on my vehicle, it was like pulling teeth. Guess what, your parts department was corrected and told what oil was recommended 5W20 non-synthetic. They were going to put on a synthetic oil which in past oil changes at Ken Vance the agent has said-NEVER. Your dealership and Ken Vance need to communicate and have your computers connected for accurate information so you can provide excellent customer service. I checked my tire pressure prior to dropping my vehicle off with the dealership and all tires were at 34-35 psi, When I left your dealership they were placed by your mechanic at 32 psi. It is recommended cold pressure at 34 psi. My blue tooth was all screwed up after visiting you. I had been at your dealership prior for a tire repair of a nail puncture. Your service CS person couldn't find me in your computer??? I asked the service person to place plastic down on my seats. I was getting water from your water dispenser and noticed the mechanic backing my vehicle up with no plastic seat protectors-DO YOU LISTEN TO YOUR CUSTOMER AND THEIR REQUEST. My steering wheel was all grease along with the paperwork I received back from the mechanic. The price of the oil change was ridiculous. More

Love my car! Everyone was so nice and did a great job. Thank you so much! Everyone was so nice and did a great job. Thank you so much! More

Friendly and helpful in every way. Accommodated me very well. From Sales to Finance they walked me through every step. Accommodated me very well. From Sales to Finance they walked me through every step. More

We LOVE our new Mazda! ! Wonderful experience from an amazing team at Chippewa Valley Mazda!! Dylan was very knowledgeable and answered all of our questions. Thank you all a ! Wonderful experience from an amazing team at Chippewa Valley Mazda!! Dylan was very knowledgeable and answered all of our questions. Thank you all again!! Highly Recommend if you are thinking of buying or leasing a Mazda!! More

Welcoming, knowledgeable, clean, hospitable, great pricing, large inventory, informative- journey from beginning to signing papers -great experience pricing, large inventory, informative- journey from beginning to signing papers -great experience More

Wonderful experience purchasing my new Mazda CX 5. Aaron and the team made it very easy. Highly recommend! Aaron and the team made it very easy. Highly recommend! More

My oil change was very Quick and thorough . I would recommend to anyone to have their work done I would recommend to anyone to have their work done More

Thank you Mazda! As a first time car owner, Cody answer all of our questions. He is very responsive and approachable. I will definitely recommend him to my friends. W As a first time car owner, Cody answer all of our questions. He is very responsive and approachable. I will definitely recommend him to my friends. We had hassle free experience from buying of car, financing, insurance and delivery. More

Excellent work and very nice person. He accommodated us well until be finished and answered all our queries. He accommodated us well until be finished and answered all our queries. More

Great service. Love how they kept me informed on what they were doing to my car with videos they sent. Never had that. Highly recommend. Love how they kept me informed on what they were doing to my car with videos they sent. Never had that. Highly recommend. More