Chippewa Valley Mazda

Jared was a top notch sales rep! Awesome delivery drivers too! Most of the people I talked to were spot on accurate! Awesome delivery drivers too! Most of the people I talked to were spot on accurate! More

The buying experience was great - Aaron was very helpful and made the process easy. When I purchased the car there was a "We Owe" to fix the tailgate which did not work. The service department was terribl and made the process easy. When I purchased the car there was a "We Owe" to fix the tailgate which did not work. The service department was terrible - made appointment #1 for Tuesday at 11 to check what the problem was. I was asked if I was staying when I dropped it off so I assumed it was not a lengthy event. I finally called on Friday late (3 days later) and was told it was not complete. They gave me the car back to use over the weekend and I brought it back in on Tuesday of the following week for appointment #2. I became fed up on Saturday and called and was told it was fixed "and didn't anyone call you"? They were closing in a half an hour and couldn't wait. I went there on Sunday and essentially stole my own car back from the gated area because I needed it. In summary - because I was not waiting and pushy they put all other paid service ahead of me. Just because I was not a revenue source with the "we owe" I should not have been pushed off and had the car I just purchased sitting for service 7 days of the first 13 I owned it. More

The service was excellent the staff friendly and helpful. The beverages and snacks were a nice touch. I have always had a positive experience at MAZDA. The car I bought there in 2013 still running like a clo The beverages and snacks were a nice touch. I have always had a positive experience at MAZDA. The car I bought there in 2013 still running like a clock. More

The repair staff did a good job keeping me updated, even with a couple videos, to my pleasant surprise. And they were up front about what was needed to be done and the cost. There were no unpleasant surpris with a couple videos, to my pleasant surprise. And they were up front about what was needed to be done and the cost. There were no unpleasant surprises. Thanks for the good service! More

Everyone was very helpful and my car was fixed. I appreciated the communication. Thank you! I appreciated the communication. Thank you! More

Where a part comes from should not determine it's ability to be put in the vehicle, if the customer wants it put in. to be put in the vehicle, if the customer wants it put in. More

Juan and Adam were very helpful in making this an easy transaction from another state! transaction from another state! More

The service was exceptional. The salesman answered all questions and explained each part of the process very well! The salesman answered all questions and explained each part of the process very well! More

Quick timely responses, authentic, respectful, easy to work with, great deals and add on packages work with, great deals and add on packages More

The staff is always looking to help you. It is a more relaxed buying experience. I have gotten my last four vehicles from them and it's been good every time. It is a more relaxed buying experience. I have gotten my last four vehicles from them and it's been good every time. More