Chippewa Valley Mazda - Service Center

Service manager was upfront and honest regarding tire rotation. He was very professional and polite. rotation. He was very professional and polite. More

Then woman at the desk upon arrival was very pleasant and friendly, and extremely professional. friendly, and extremely professional. More

Service was professional, timely & friendly. Was happy to have received a coupon via email that I used. Was happy to have received a coupon via email that I used. More

2 grievances with the service center. When we bought the CX-90 and took it home, we noticed paint scraped from the edge of the hood facing into the driver's seat. It may have been there w When we bought the CX-90 and took it home, we noticed paint scraped from the edge of the hood facing into the driver's seat. It may have been there when we test drove it, so I was willing to accept it "as-is". HOWEVER, when we just mentioned it to them in case they were willing to touch it up, they tried to say they thought we must have forced the windshield wiper up - on a new car, the night we bought it? I was willing to set that aside. Bought our 2018 Dodge Ram from them. Again, agreed to the rust protection package. HOWEVER, picking up the Dodge after getting rustproofing, I noticed the chasis/frame didn't appear to have anything sprayed on it.. Do you just apply some wax for rustproofing of the frame? Do you just rely on the rustproofing Mazda's come with from factory, and upcharge to apply some wax? Anyway, nothing that would actually rustproof my undercarriage was applied to the frame of my truck. For that, 2 strikes, I give 2 stars. More

Friendly, timely, and very helpful service. Was very knowledgeable and offered to help further by providing me a coupon to help pay for service. Was very knowledgeable and offered to help further by providing me a coupon to help pay for service. More

The people were very polite and respectful. I didn’t care much for their prices. I brought my Mazda in because it was running like xxxx and I spent $500 for it to still run like xxxx. I didn’t care much for their prices. I brought my Mazda in because it was running like xxxx and I spent $500 for it to still run like xxxx. More

They will quote you $3400, 15 hours of labor, taking apart entire dash to reach heater core. In reality a $176 OEM part, 2 hrs of labor at most, and can access from panel near the pedals. Con artists. apart entire dash to reach heater core. In reality a $176 OEM part, 2 hrs of labor at most, and can access from panel near the pedals. Con artists. More

Very nice personal, clean facility and pleasant experience, From the time of arrival, meet and greet to the end, excellent job. experience, From the time of arrival, meet and greet to the end, excellent job. More

They where very helpful and understanding of what was going in with my vehicle. They explained it to me in a way that made a lot of sense and allowed me to process and have options for dealing with my ca going in with my vehicle. They explained it to me in a way that made a lot of sense and allowed me to process and have options for dealing with my car. More

I arrived 10-15 minutes early and they accommodated me right away. My oil change took less than 45 minutes which gave me and my partner the perfect amount of time to grab a quick lunch. The status of my v right away. My oil change took less than 45 minutes which gave me and my partner the perfect amount of time to grab a quick lunch. The status of my vehicle was communicated clearly and the video of my car being serviced was entertaining and appreciated! The facility was clean and everyone I interacted with was friendly! More